Innvendig

Anmeldelser av The Great Western Hotel

3.5 out of 5
The Great Western Hotel
Station Approach, Taunton, England

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 266 av totalt 390 anmeldelser." "
Rangering på 8 − Bra. 96 av totalt 390 anmeldelser." "
Rangering på 6 − Grei. 17 av totalt 390 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 390 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 390 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sissel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2022
Svar fra Steve den 13. mai 2022
Hi Sissel thank you for the great feedback and we hope to see you again soon

10/10 – Utmerket

Georgette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a find! Brilliant place to stay opposite the train station and 10 minutes walk from the county cricket ground! Excellent restaurants nearby too. Not for profit charity run in aid of YMCA so nice to give back something. Couldn’t fault it. Breakfast lovely too.
Bodde her 2 netter i mai 2024

8/10 – Bra

Nicola

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely central location. Rooms were basic but very clean and good style and modern looking. Few odd things, toilet seat had been replaced and was to small from the toilet itself, and tea and coffee facilities were good, but no milk was left. Staff were friendly but seemed rushed.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly helpful staff and a great breakfast
Bodde her 1 natt i mai 2024
Svar fra Lucy - Team Leader den 13. mai 2024
Good morning Mark, 5/5 is a fantastic score and we are so delighted to hear you thoroughly enjoyed your stay here with us at the GWH. I shall ensure to pass these wonderful comments onto the rest of the team as they would love to hear them. We hope to welcome you back again in the future.

8/10 – Bra

Howard

Bodde her 3 netter i mai 2024

10/10 – Utmerket

Tammy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovingly and sympathetically restored hotel just steps from railway station and very close to town. The staff were all very kind and helpful. The veggie breakfast was AMAZING!
Bodde her 1 natt i april 2024
Svar fra Steve den 26. apr. 2024
Good morning Tammy Thank you for this wonderful feedback about GWH. We are so pleased you enjoyed your stay with us and we agree the garden breakfast is amazing. We hope you will stay with us again

8/10 – Bra

Edwina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutly wonderful staff
Bodde her 2 netter i april 2024
Svar fra Lucy - Team Leader den 21. apr. 2024
Good evening Edwina, A fantastic rating and wonderful comment! We thank you for reviewing your stay with us here at the GWH and hope to welcome you back again in the future.

10/10 – Utmerket

Philip

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Lucy - Team Leader den 21. apr. 2024
Good evening Philip, 5/5 is a wonderful review! The whole team are so delighted to hear you thoroughly enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 – Utmerket

Cora

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly, helpful staff and a superb breakfast.
Bodde her 1 natt i mars 2024
Svar fra Lucy - Team Leader den 18. mars 2024
Good afternoon Cora, Thank you for taking the time to review your time spent with us here at the GWH. We are delighted to hear you would rate your stay with us as 5/5 and we are so pleased to hear all your wonderful comments. We hope to welcome you back again in the future.

10/10 – Utmerket

Clive og Chippenham

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is in an amazing listed building with many fascinating historic artifacts, conveniently located next to Taunton Railway Station and with excellent road access, the staff are all very friendly and helpful, the rooms are warm and well equipped.
Bodde her 1 natt i februar 2024
Svar fra Lucy - Team Leader den 26. feb. 2024
Good afternoon Clive, 5/5 is a fantastic review and it is such a delight to hear you thoroughly enjoyed your stay with us and would rate us so highly. I shall ensure to pass these wonderful comments onto the rest of the team at our next team meeting as they would love to hear them! We hope to welcome you back again in the future.

10/10 – Utmerket

Barry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
👍
Clean and comfortable
Bodde her 1 natt i februar 2024
Svar fra Lucy - Team Leader den 20. feb. 2024
Good afternoon Barry, 10/10 is a fantastic score, we thank you for taking the time to review your stay with us here at the GWH. It is such a delight to hear you thoroughly enjoyed your stay and we hope to welcome you back again in the future.

8/10 – Bra

Rachel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
hotel was very clean, staff very welcoming and helpful. room was spacious, clean and bed comfortable. my only issue was the pillows were very hard, but that is my personal choice I suppose, next time Ill bring my own. But over all a very comfortable stay
Bodde her 1 natt i februar 2024
Svar fra Lucy - Team Leader den 20. feb. 2024
Good afternoon Rachel, We thank you for taking the time to review your time spent with us here at the GWH. I shall pass all these wonderful comments onto the rest of the team as they will be so delighted to hear them. We shall raise the comment regarding the pillows to the housekeeping team . We hope to welcome you back again in the future.

2/10 – Forferdelig

Edmund

Bodde her 1 natt i februar 2024
Svar fra Lucy - Team Leader den 9. feb. 2024
Good afternoon Edmund, I am sorry to hear you rated your stay only a 2/10. If you could expand on this and inform us of how you found your stay so we try and improve on these areas we would greatly appreciate this. Kind regards,

8/10 – Bra

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Great hotel just no evening Meal being served
Bodde her 2 netter i januar 2024
Svar fra Lucy - Team Leader den 28. jan. 2024
Good afternoon John, We thank you for taking the time to review your stay here with us at the GWH and it is such a delight to hear you would rate us so highly. Unfortunately we are not currently serving meals in the evening but all staff are happy to give suggestions and recommendations for food locally. We hope to welcome you back again in the future.

10/10 – Utmerket

Amber

Bodde her 1 natt i januar 2024
Svar fra Lucy - Team Leader den 19. jan. 2024
Good afternoon Amber, 10/10 is amazing review and we could not ask for anything better. We are so glad to hear you enjoyed your stay here with us at the GWH and hope to welcome you back again in the future.

10/10 – Utmerket

Ramina

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Lucy - Team Leader den 15. jan. 2024
Good morning Ramina, We thank you for taking the time to leave a review regarding your time spent with us here at the GWH. It is such a delight to hear you would rate us so highly and we hope to welcome you back again in the future.

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Lucy - Team Leader den 10. jan. 2024
Good afternoon Sharon, Thank you for taking the time to leave a review regarding your time spent with us here at the GWH. It is such a delight to hear you would rate us so highly!We thank you for choosing the GWH and hope to welcome you back again in the future.

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room was comfortable and clean, staff friendly and helpful, lovely breakfast
Bodde her 1 natt i desember 2023
Svar fra Lucy - Team Leader den 21. des. 2023
Good evening Sandra, We greatly appreciate you taking the time to leave a review regarding your time spent with us here at the GWH. It is such a delight you would rate us so highly and we hope to welcome you back again in the future.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Bodde her 1 natt i desember 2023
Svar fra Lucy - Team Leader den 16. des. 2023
Good afternoon guest, We appreciate you taking the time to review your stay with us and we are so delighted to hear you would rate us highly! We hope to welcome you back again in the future.

8/10 – Bra

stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay once again
Great stay once again. Just wish the bed and pillows were a little less firm
Bodde her 1 natt i desember 2023
Svar fra The Reception Team den 12. des. 2023
Good afternoon Stephen, Thank you for taking the time to leave us a review. We are delighted to hear that you had a great stay again.In regards to the pillows i will pass on your suggestion to our housekeeping team.Kind regards,

10/10 – Utmerket

Jo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel
Very friendly and helpful staff Comfy bed Yummy breakfast
Bodde her 1 natt i desember 2023
Svar fra Lucy - Team Leader den 7. des. 2023
Good afternoon Jo, 10/10 is a fantastic review! The whole GWH team are so delighted to hear you enjoyed your stay and would rate us so highly. It is great to hear you enjoyed so many aspects of your stay and we hope to welcome you back again in the future.

8/10 – Bra

Ian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well presented accommodation and facilities. Very good breakfast. Easy access to Taunton center and directly opposite railway station. Free parking on site. Comfortable bedroom.
Bodde her 1 natt i november 2023
Svar fra Lucy - Team Leader den 28. nov. 2023
Good evening Ian, We thank you for taking the time to leave this fantastic review. It is such a delight to hear you enjoyed a wide range of aspects during your stay with us. We hope to welcome you back again in the future!

8/10 – Bra

Neil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will stay again
Room/bed good size and very comfortable. Happy not to have fridge in each room to save power but would be good to have access to communal fridge storage of milk and water for tea coffee making in room as having shared bar/night porter/reception person makes service level lower. Disappointed that the breakfast options had been reduced since last year.
Bodde her 3 netter i november 2023
Svar fra Reception den 26. nov. 2023
Good morning Neil, Thank you for taking the time to leave us feedback, we are glad you had a positive experience with us here at The GWH. We will bring up your feedback in our next team meeting, as a hotel we are always striving to give the best experience for guests and make improvements where we can. We hope to welcome you again in the future, Kind regards

10/10 – Utmerket

Rebecca

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Erin @ reception was lovely, so friendly and helpful!
Bodde her 1 natt i november 2023
Svar fra Reception den 26. nov. 2023
Good morning Rebecca, Thank you for taking the time to leave us such positive feedback, we are thrilled to hear you had such a positive experience during your stay with us here at The GWH. And we hope to welcome you again in the future.Kind regards

10/10 – Utmerket

Jack

Bodde her 1 natt i november 2023
Svar fra The Reception Team den 12. des. 2023
Good afternoon Jack,Thank you for giving the GWH a 5/5 review! We're so happy to hear you enjoyed your stay and we hope you choose to stay with us again in the future.Kind regards

6/10 – Grei

Simon

Likte: Renhold
Bodde her 1 natt i november 2023
Svar fra Reception den 26. nov. 2023
Good morning Simon, Thank you for taking the time to leave us a review. We hope you enjoyed your stay here with us and that we will be welcoming you again in the future. Kind regards

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room, great location, excellent breakfast.
Bodde her 2 netter i november 2023
Svar fra Reception den 26. nov. 2023
Good morning Robert, We are thrilled to hear that you had such a positive experience with us here at The GWH and we cannot wait to welcome you again. Kind regards

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay and staff were really helpful and friendly. Excellent breakfast. Hope to visit again.
Bodde her 2 netter i november 2023
Svar fra Reception den 26. nov. 2023
Good morning Elizabeth, We are thrilled to hear you had such a positive experience with us here at The GWH. We can't wait to welcome you again soon. Kind regards

10/10 – Utmerket

Christine

Bodde her 1 natt i november 2023
Svar fra Lucy - Team Leader den 18. nov. 2023
Good afternoon Christine, 10/10 is a fantastic review! We couldn't ask for a better score. The whole team are delighted you enjoyed your stay and we hope to welcome you back again in the future.

10/10 – Utmerket

Rodney

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 1 natt i november 2023
Svar fra Lucy - Team Leader den 18. nov. 2023
Good afternoon Rodney, An amazing high score! We thank you for taking the time to review your stay with us at the GWH. The whole team are delighted to hear you enjoyed your time spent with us. We hope to welcome you back again in the future.

10/10 – Utmerket

Norma

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous, friendly staff. Stored our bags prior to check-in and then kindly carried them up to our room...which was huge. Well appointed and directly across from the train station. Location couldn't be better. Did I mention the friendly staff? 🙂
Bodde her 5 netter i november 2023
Svar fra Lucy - Team Leader den 18. nov. 2023
Good afternoon Norma, An amazing review! It is such a delight for the whole team to hear wonderful reviews like this and we are very happy to hear you thoroughly enjoyed your time spent with us. We thank you for choosing the GWH and hope to welcome you back again in the future.

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good coffee, breafast option small but very nice. Cereal options need to be increased.
Bodde her 1 natt i november 2023
Svar fra Lucy - Team Leader den 11. nov. 2023
Good afternoon James, We thank you for taking the time to leave a review regarding your time spent with us at the GWH and we are delighted to hear you would rate us 10/10! We thank you for your feedback and shall ensure to raise this comment with our kitchen team. We hope to welcome you back again in the future.

10/10 – Utmerket

Tracy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Family night away
Amazing stay breakfast was amazing room was fantastic couldn’t complain about anything
Bodde her 1 natt i november 2023
Svar fra Reception Team den 9. nov. 2023
Good evening Tracy, What a fantastic review! We are so pleased to hear you thoroughly enjoyed your time spent with us at the GWH. I shall ensure to pass this wonderful review onto the rest of our GWH team. We hope to welcome you back again in the future.

10/10 – Utmerket

Allison

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay.
Lovely staff, good breakfast, comfortable room. Will definitely use again.
Bodde her 2 netter i oktober 2023
Svar fra Lucy - Team Leader den 28. okt. 2023
Good evening Allison, We greatly appreciate and thank you for this wonderful review! It is such a delight to hear you had an outstanding stay and we hope to welcome you back again in the future.

8/10 – Bra

Anne

Bodde her 2 netter i oktober 2023
Svar fra Lucy - Team Leader den 28. okt. 2023
Good evening Anne, We thank you for taking the time to leave this review. It is such a delight to hear you would rate us so highly and we are happy to hear you enjoyed your time spent with us here at the GWH. We hope to welcome you back again in the future.

6/10 – Grei

Clare

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Friendly staff, hotel needs a refresh.
The staff were friendly and helpful. The hotel felt deserted, reception not visible through the main door from the carpark. The carpets on the stairs and in the bedroom had seen better days. It felt more like a motel than a hotel
Bodde her 1 natt i oktober 2023
Svar fra Lucy - Team Leader den 26. okt. 2023
Good evening Clare, We appreciate you taking the time to leave a review and some feedback regarding your time spent with us at the GWH. I shall be sure to raise your feedback in our next team meeting and see what improvements we can make to our carpets and directions to reception. We hope to welcome you back again in the future!

8/10 – Bra

Simon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Lucy - Team Leader den 26. okt. 2023
Good evening Simon, Thank you for taking the time to leave a review! We are pleased to hear you rated your stay with us so highly and hope to welcome you back again in the future.

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent, beautifully restored hotel. Staff very helpful and friendly. Delicious breakfast.
Bodde her 2 netter i oktober 2023
Svar fra Lucy - Team Leader den 19. okt. 2023
Good evening Susan, What a fantastic review! The whole team are so delighted to hear you enjoyed your time spent at the GWH and we hope to welcome you back again in the future.

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We knew there was no dining room, so we were prepared for that and I haven’t reduced the star rating. Everyone at the hotel was very welcoming and helpful, and small touches like fresh milk and a cafetière in the rooms enhanced the experience. The rooms were splendid with interesting decor and very comfortable. We stopped here for an overnight stay en route to Cornwall. I will definitely book here again for any future trips
Bodde her 1 natt i september 2023
Svar fra Lucy - Team Leader den 19. okt. 2023
Good evening Susan, An amazing 10/10 review! We thank you and appreciate you taking the time to review your time spent with us here at the GWH. We are so pleased to hear you enjoyed many aspects of your stay from check in until check out. We thank you again and hope to welcome you back to the GWH in the future.

10/10 – Utmerket

Marc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice One
Great location, rooms and Breakfast and parking so would defo stay again.
Bodde her 1 natt i oktober 2023
Svar fra The Reception Team den 10. okt. 2023
Good Afternoon Marc.Thank you so much for giving us a 10/10 review! We are so please you had a great stay at the GWH and enjoyed the location, parking facilities, bedroom and the breakfast.We look forward to welcoming you back again in the future.Kind regards,

10/10 – Utmerket

Jon

Bodde her 1 natt i september 2023
Svar fra Lucy - Team Leader den 3. okt. 2023
Good evening Jon, 10/10 is a fantastic review! We are so delighted to hear you enjoyed your time spent with us here at the GWH. We thank you for choosing the GWH and hope to welcome you back again in the future.

8/10 – Bra

colin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra The Reception Team den 3. okt. 2023
Good morning Colin, thank you for taking the time to leave us an 8/10 review. We hope you enjoyed your stay and decide to stay with us again in the future.

10/10 – Utmerket

Donna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you very much Great Western for looking after us in your fabulous hotel. The room was beautifully decorated with quirky wallpaper and even GWR furnishings here and there, harking back to the building's past. It was clean, bright, and cosy. The staff looked after us really well, and answered any questions we had. Our breakfast was fantastic. My husband had the cooked English breakfast and I had your veggie option, which was delicious! Even though the hotel was next to the train station and our building actually faced the station, we heard not a peep from anyone or anything all night. Recommended!
Bodde her 1 natt i september 2023
Svar fra The Reception Team den 3. okt. 2023
Good morning Donna. Thank you for giving us a 5/5 review! we are so delighted to hear you enjoyed your stay here with us and we appreciate your wonderful kind comments which i will be sure to pass onto the staff.Thank you for recommending us, and we would love to have you back here to stay again in the future!Kind regards,

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable top notch stay
Bodde her 1 natt i september 2023
Svar fra Lucy den 28. sep. 2023
Good evening Guest, We appreciate you taking the time to leave a review regarding your time spent with us here at the GWH. 10/10 is a fantastic review and we are so delighted to hear you thoroughly enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Lucy den 28. sep. 2023
Good evening James, Thank you for taking the time to leave this amazing review! 10/10 is a fantastic rating and we are so delighted to hear you enjoyed your time spent here at the GWH. We hope to welcome you back again in the future.

4/10 – Dårlig

julie

Likte ikke: Overnattingsstedets bygg og tilstand
It was not made obvious on booking this is a YMCA run building. The room was a lovely size but there were no eating facilities after 6pm. Some repair work in room was shoddy. Did not feel good value for money. Any complaints ensure you do while there. Hotel not interested after you leave.
Bodde her 2 netter i september 2023
Svar fra Steve den 26. sep. 2023
Good morning Julie I was disappointed to read that you found elements of your stay unsatisfactory. If there were any issues with your room we would have been more than happy to relocate you had it been mentioned to the team. We are very proud to be a YMCA run hotel, training young people and using our profits to fund our local charitable causes. Kindest regard

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely Hotel
Lovely hotel; the staff were really friendly and helpful. Very convenient for Taunton town centre and the cricket ground with easy free parking. The breakfasts were great with plenty of choice. Will definitely visit again.
Bodde her 5 netter i september 2023
Svar fra Reception den 25. sep. 2023
Good afternoon, Thank you for taking the time to leave us such a positive review. We are glad you enjoyed your stay at the GWH and we hope to welcome you again. Kind regards

8/10 – Bra

Janet

Bodde her 1 natt i september 2023
Svar fra Reception den 19. sep. 2023
Good morning Janet Thank you for taking the time to leave us a review, and we are glad you enjoyed your stay with us here at the GWH. We hope to welcome you again soon. Kind regards

8/10 – Bra

IMOGEN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Reception den 19. sep. 2023
Good morning Imogen Thank you for taking the time to leave us a review, and we are glad you enjoyed your stay with us here at the GWH. We hope to welcome you again soon. Kind regards

10/10 – Utmerket

Michaela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly staff, clean and spacious rooms
All staff were so friendly and efficient. An extremely well run hotel. Room was spacious and in good condition.so close to train station and only a 10minute walk into town. Love all the quirky references to GWR in room and communal rooms. It is nice to think we are helping a homeless charity by stopping here. This was our second stay at this hotel and will definitely be back.
Bodde her 1 natt i september 2023
Svar fra Reception den 19. sep. 2023
Good morning Michaela, Thank you for taking the time to leave us such a positive review, we are glad you enjoyed your stay with us here at the GWH. We hope to welcome you again soon. Kind regards