Hoteller i Sylvan Lake

«The staff was excellent. Parking great. Only complaint have not received an invoice from stay and we booked an extra night supposedly at the best price but pretty pricey»

«Nice place, friendly staff. Room was clean.»

«It was so nasty we left»

«The bed was very very uncomfortable. Pillows were great. Refrigerator door was broken, lightening in room was very bad. Drain in tub broken. Pool looked nice but didn’t get to use in our stay. The carpet in the hallways was worn and very dirty. We won’t be back. You get what you pay for .»

«No maid service.»

«The room was nice, hotel clean, gym area was okay - 2 treadmills that rattled a little. My niece and her boyfriend enjoyed the indoor pool and they had very nice outdoor areas. The only issue I had was that my tub would not drain properly and even though I reported it, they did not resolve. I had to steadily turn the shower off to allow it to drain so that it didn’t end up around my ankles. That to me is gross and should have been a priority once reported.»

«Helpful staff and beautiful grounds»

«I do not recommend this hotel. We booked a two queen bed room through Expedia. We have three small children as well as my husband and myself. Upon arrival we were given a room with one king bed. The hotel claimed that Expedia sent the wrong information to them, and even though my receipt said two queen beds, they would not honor it. After being on the phone for over an hour with Expedia and Hilton the hotel refused to communicate with Expedia. We were told it is a third-party vendor. You’re ...

«Very clean and modern hotel»

«The proximity to Pine Knob is great and the staff and room were top notch. Would definitely stay again.»

«Nothing was good bathroom dirty hallway smells bad»

«We loved this hotel and wished we would have been able to stay for more than one night. Very nice and spacious room. Comfortable bed and pillows! Quick service and decent breakfast. We did not use the pool but it looked clean. The hotel itself was very quiet as well and staff were great.»

«The room was clean and roomy. The staff was great.»

«We stayed 4 days and 3 nights. The whole hotel was super clean. You could tell someone is always walking around cleaning. The staff was helpful. my son left his phone in one of the lobby chairs and staff held at front desk. The breakfast was good. The wifi worked great. My hubby wished they had a bar in the lounge area. The only negative would be the pool area. I don't think the chemicala were added or checked often. The moment you entered the pool your eyes burn without even going under.  ...

«Nice and clean»

«We had a great stay!»

«Rooms were very clean and staff very helpful.»

«Wedding party going early in morning could not sleep called front desk they said they had paid to have the wedding party it was nothing they could do but I paid money to also be there and get rest.»

«I will stay here again next time I go to a tigers game and want to visit my sister who lives close by. Very clean and very nice staff. Pool was very nice as well. Breakfast was great! A lot of options.»