Hoteller nær Swope-parken

«Hotel was not a $222/night hotel. Barely worth $100. Convenient to event. However, toilet seat wouldn’t stay connected on the toilet, the fill valve on toilet failed continuously without manual intervention, and could not maintain water temp in shower. TV connection constantly failed and had to be reset. For all this wonderful lodging, they charged an additional $100 to my card for a damage deposit. Hotel is old and has not been updated. Front desk staff very unhelpful. Many other guests ...

«Good location to visit the KC Zoo and Starlight Theater. Our room and the hotel in general looks a bit in rough shape. Could use an update. Staff very friendly and accommodating. Made up for some of the physical issues with the building.»

«There was a large sticky spot in the carpet and a leak in the ceiling in the shower. I reported the problems and they said maintenance would look into it. With 2 issues in the room, I was disappointed they didn’t move us to a different room or at least comp the room. »

«Staff found out it was our 40th anniversary and went out of their way to make it special.»

«Need a couple more trash cans. A sign at the 43rd Street. Current sign says Art Institute Parking. No indication of Truitt parking. »

«Parking is a lil tight in the alley if you drive a truck/suv, but the street right out front offers easy/free parallel parking! 10/10 would come back.»

«The in-house restaurant was quite good, both for breakfast and for dinner.»

«Convenient and a decent price. »

«The room was updated and clean. Room service was served all day until 11pm. All of the staff (concierge, house keeping, and valet) were extremely helpful, friendly, and accommodating. I would definitely stay here again.»

«Locaton was perfect. The property is beautiful, well maintained and comfortable. Our room overlooked downtown and was amazing. »

«The room was clean but the TV and remote did not work. We tried calling the front desk for help and they couldn’t get it to work. Offered us our breakfast for free. There was barely any food offerings.»

«Staff were outstanding. There was an issue with the window in my original room. Staff moved me to a nearby room. Thank you.»

«Great breakfast cool room and very clean»

«Yes!»

«The bar area was nice and lively. The hotel needs updating..odor in the hallways from the carpet. Staff was friendly»

«I chose the King with balcony and plaza view. The photo on Expedia showed a balcony with a table and two chairs on a walkout balcony. The only reason I chose this hotel was for that. When I entered the room and opened the patio door there was a massive spider web with a large spider in the doorway and no walkout balcony. I texted the concierge to let her know and she said she would move my room. She was kind enough, but she put me back into the same style of room which was even worse because it ...

«Nice place»

«Yes»