Hoteller i Surry

«Not really any staff for the rooms, clean, no tv in the bedroom, didn’t really see staff til the second day, when someone randomly walk in our room, didn’t knock or anything, kept getting text about an odor in the hallway, but didn’t smell anything. The food from the restaurant was good. Our patio was right above the smoking area outside so when we opened it up, cigarette smells came in really bad. Overall was and ok stay, just ok.»

«The desk chair (the only chair in the room) was old, squeaky and dirty. The elevator I used to access our room on the 4th floor had a problem. When pushing the button for the 4th floor, I had to push it repeatedly over and over for about 30 to 45 seconds before it would light up and begin ascending.»

«Manager is very rude»

«Comfortable room.»

«The room had a strong musty mildew smell, and the TV didn’t work. The young lady at the front desk gave us another room across the hall which had the same smell. She said “no one was available to fix the TV she was there alone”. The room, bathroom & linens were clean and for breakfast there was a very good selection. Staff was friendly and tried to accommodate but was beyond their control. The Property owner needs to maintain this property better. Seems to me there was a roof issue that was ...

«Large cabin was a great size for a family. It was very clean when we arrived and checked in. »

«There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. »

«Charming and tastefully decorated, immaculate. Room spacious enough. Desk staff was pleasant and helpful. Continental breakfast was basic but nice (great coffee, toast, bananas, pop tarts). Only two relatively minor issues. Water pressure in our room wasn’t great, and the window unit that provided heat was very noisy. Would definitely stay again!»

«This place is HORRIBLE. SO DIRTY !!!! This place needs to be burnt down. This was the WORSE hotel stay I ever had. I had to clean my own room, It was old blown up balloons under the bed. The shower didn't work and they wouldn't give us any lien. DO NOT STAY HERE !!!»

«It is what you would expect for the prize, near shopping mall, fastfood joints - friendly people at the front desk. Bad Internet signal in our room though.»

«Great»

«Pleased with the room. The location was great because you can walk to WALGREENS if needed or go across the street to Walmart. I found this location ideal for easy access to the places a traveler might need in a pinch.»

«Clean room»

«The hotel is nice, and everything we hoped for. But there is very limited possibilities with out a car. But no lack of parkingspaces. With 4 kids from 11 to 17 the hotel let us mix the rooms as we wished, very happy about that.»

«Basic room, but clean. Reception responded immediately when our toilet would not flush, was fixed very quickly. Small breakfast area with very basic food, but ok.»

«Staff was very friendly »

«No heat. Sagging bed. Decent response. Great location.»