Hoteller nær Surratt House

«Changed hotels»

«The only thing was that I was given a handicapped room but I didn't choose that when I booked it thru Expedia online.»

«Stille og rolig hotel med hyggelig og hjelpsom betjening. Minus må være at de ikke gjør rent rommet hver dag og du må be de om å gjøre det og gi deg rene håndkler. Står at de gjør rent rommet etter 3 overnattinger når du sjekker »

«Check in was good until I needed clarification regarding resort fees and incidentals. Nigel (manager who checked me in) was extremely rude, spoke over me and would not listen. Furthermore, he did not acknowledge my Gold status or the $25.00 credit I had during my stay. That expetience was very offputting and it put a damper on my stay, which was 7 days. On the other side of things, the valet was excellent, as was housekeeping, and the barrender, Victor. I also enjoyed watching the World Cup ...

«Clean and well maintained property and serves the best breakfast.»

«Clean room. Pretty good food in the restaurant. Good service.»

«The restaurant is the best. Awesome hotel.»

«Hotel was clean and very comfortable, but what made it shine was the front desk staff. Stayed for 4 nights and every interaction with each of them was friendly, attentive, professional and supportive. Good location with shopping and food beginning a block away. Only disappointment was lack drawers. Room was plenty big enough for a chest of drawers of some kind that would have helped support our 4-night stay. Would totally stay again and recommend to friends.»

«Overall the hotel clean and well care of. At the check in process I was advised that the room I requested was not available. I had requested 2 queen beds, all that was available was a king. I had reserved a room that included their M Club. The next morning I attempted to enter the breakfast area and was advised that my room was not on the list. I would recommend the hotel just make sure to confirm What you had reserved. »