Hoteller i Sugar Grove

«This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be?  ...

«The room was missing basic amenitiesno shampoo, body wash, or hand soap. I called the front desk twice to have them refilled, but no one responded or provided assistance. This was very disappointing and not the level of service I expected.»

«Parking was very convenient. Young lady at front desk was very pleasant »

«Rent rom. Ren seng. Godt og behagelig sengetøy! Siste stopp før lang reise hjem over Atlanteren. Fikk hvilt godt på rent rom! Rent bad og håndklær. Kommer nok tilbake om i området. Fin dekor, bilder på vegg. »

«It is a ok property so upgrades is needed .but rooms are not bad.beds could be better.»

«Breakfast was delicious. Front desk receptionist »

«Great breakfast choices. Staff friendly and attentive. Parking felt safe and spot always available. Thank you.»

«Hotel was not bad, room was clean. However, when we got to the hotel there were not lights on the outside everything was dark. And we have to wait until someone comes to open the door for us. »

«Clean rooms! Everything was new. Fun lobby for kids with lots to do - pool table and games. The beds were 2 full size, not queen, so a little harder to share.»

«It was lots of noise in there hallway, people screaming very loud and it was ongoing for hours until past midnight. I don’t think this has anything to do with the staff of the hotel because I don’t think they heard the nice I should’ve reported, but I was too tired., well I think they should have camera in their hallway so they can see what’s going on»

«Fint for en natt eller to.»

«Staff »

«The property is under construction which makes things difficult. Even tho the staff is doing their best to keep things clean and tidy. That is why I gave it low marks.»

«Horrible from the customer service side guest services is horrendous not helpful at all will not recommend»

«Clean and »

«Great stay for the value. Not easy yo access without a car. Breakfast is no breakfast, only muffin, oatmeal, coffe and granola bars 😄»

«Ok»