Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av The Arden Hotel

4 out of 5
The Arden Hotel
44 Waterside, Stratford-upon-Avon, England

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 525 av totalt 761 anmeldelser." "
Rangering på 8 − Bra. 186 av totalt 761 anmeldelser." "
Rangering på 6 − Grei. 31 av totalt 761 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 761 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 761 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Thomas og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A very charming Hotell
A very charming Hotel in a lovely village. I have invited customers here several times and they have all loved it.

10/10 – Utmerket

Mohamad Fouad

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and great location.
Bodde her 2 netter i mai 2024

8/10 – Bra

Mark

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Natasha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bed was really comfortable
Bodde her 1 natt i mai 2024

8/10 – Bra

Andrew

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely beautiful hotel and the staff are amazing. Hotel was centrally based right opposite the theatre. I emailed in advance about us being there for a birthday and we were given a room upgrade! The bar was lovely, we sat in the terrace as it was warm outside with the heating. Breakfast was amazing! Definitely recommend staying here.
Bodde her 1 natt i mai 2024
Svar fra Jenny den 4. mai 2024
Dear Paul Thank your lovely review of our hotel. I am so pleased that you enjoyed your stay and hope to welcome you back in the very near future.Kind regards Jenny

10/10 – Utmerket

Bev

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel, excellent location, beautiful room with view of River and Royal Shakespeare Theatre, lovely touches in room, drinks, nibbles, toiletries etc, Staff could not do enough for us, would definitely recommend you stay here!!!
Bodde her 1 natt i april 2024
Svar fra Jenny den 29. apr. 2024
Dear BevThank you for taking the time to review our hotel. I am so pleased you enjoyed your stay and hope to have the opportunity of welcoming you back in the not too distant future.Kind regards Jenny

10/10 – Utmerket

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just across from the theatres, a classy hotel with comfortable rooms, good food and great service.
Bodde her 1 natt i april 2024
Svar fra Jenny den 29. apr. 2024
Dear Paul Thank you for taking the time to review our hotel.I am so pleased you enjoyed your stay with us and hope to welcome you back in the not too distant future.Kind regards Jenny

10/10 – Utmerket

M.G.

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super service
Bodde her 1 natt i april 2024
Svar fra Jenny den 29. apr. 2024
Thank you for your lovely review.We hope to welcome you back!Kind regards Jenny

10/10 – Utmerket

Kiran

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely hotel in an ideal location. Staff, food, surroundings all excellent. Would highly recommend.
Bodde her 1 natt i april 2024
Svar fra Jenny den 30. apr. 2024
Dear Kiran Thank you for your lovely review of our hotel.We hope to welcome you back very soon.Kind regards Jenny

4/10 – Dårlig

Alison

The location is great for the RSC Theatre. Unfortunately my room was well below expectation - I don’t know if booking via Expedia even as a VIP guest was the cause. The room was on the ground floor at street level so anyone walking past could look straight in. The bathroom was in poor repair mouldy grout on the bath and damage to the bath itself. There was no dresser or shelving for clothes just hanging wardrobe. All in all a big disappointment.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Neil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel in a great location. Friendly and welcoming Only gripe would be the floorboards around the hotel are incredibly squeaky so noisy inside the room from people walking in the corridors
Bodde her 1 natt i mars 2024
Svar fra Jenny den 9. apr. 2024
Dear Neil Thank you for your great review of our hotel. I do hope we have the opportunity to welcome you back to the Arden soon.Kind regards Jenny

8/10 – Bra

Sai Santhan

Reiste med partner, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was in a great location and the staff member that helped us checkin was really helpful. The room and bathroom were specious but the bathroom was not in a great condition. We noticed some stains on the sink that weren't cleaned properly, but this was quickly taken care of by the cleaning staff when we notified reception. The bathtub showed severe wear and tear, there were big rust spots, mould patches and the drain would not stay open. Overall we had a good experience, but the rooms are in need of some renovation and higher cleaning standards.
Bodde her 1 natt i mars 2024
Svar fra Jenny den 9. apr. 2024
Dear Sai SanthanThank you for taking the time to review our hotel. I do hope we have the opportunity to welcome you back to the Arden soon.Kind regards Jenny

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, wonderful staff, great location! This is my second stay at The Arden, and it was as lovely as the first. The staff even put a Happy Birthday surprise in the room on arrival for my mum, which was much appreciated.
Bodde her 2 netter i mars 2024
Svar fra Jenny den 9. apr. 2024
Dear Laura Thank you for taking the time to review our hotel.I am delighted that you enjoyed your stay with us! I do hope we have the opportunity to welcome you back for a third time!Kind regards Jenny

8/10 – Bra

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, friendly staff and comfortable room
Bodde her 3 netter i mars 2024

4/10 – Dårlig

Elizabeth

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed here in the past and been very happy. This time it was a very disappointing experience all around. The property is now very tired (which we could put up with) but also not very clean and the food hugely disappointing. We will definitely look for alternative accommodation and meal options on our next visit.

8/10 – Bra

Hugh

Bodde her 1 natt i mars 2024

8/10 – Bra

Christine

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Not as good as before.
Hotel is lovely, staff are friendly and keen to help. Rooms are spacious and there are some nice touches, like fresh milk in the fridge. Breakfast on this stay was poor. Service was very slow, items were not available, coffee and tea were very weak. We have visited before and this was nothing like previous experiences. We had a pre theatre dinner which was excellent.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

JULIE

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jude

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A lovely hotel & service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great.
Really nice hotel. Room was great. Breakfast excellent. Location is perfect for exploring Stratford.
Bodde her 1 natt i februar 2024

6/10 – Grei

Michael

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very very dusty and rustic.... lots of stains on bed and bed sheets, room service woke me at 9am the one morning, very underwhelmed by this hotel.
Bodde her 3 netter i februar 2024

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect hotel for our stay
Lovely hotel for our stay. Husband and wife and toddler. The room was a great size to fit our travel cot. The staff were really lovely and welcoming. The hotel was also brilliantly located within walking distance of all the town’s main areas.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Russell

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Average stay
Nice big room and big bathroom with a shower and bath,king size bed (two twin beds pushed together), room was clean but very hot although the heating in the room was off the hotel was very hot which made it uncomfortable and hard to have a good nights sleep this is in febuary so it wasnt because of the weather air con didnt work, had the breakfast which cost £20 pp which is pricey but the food we had was nice no complaints overall i think this hotel is average for the price we paid to stay
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Rodrigo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muito conforto e localização privilegiada
Hotel muito bom. Super bem localizado,com estacionamento próprio (o que é raro na região) e restaurante de primeira. Quarto moderno e cama gigante. Deixam algum quitutes e água de graça no frigobar. Ainda tem o bônus de ficar ao lado de um dos mais tradicionais pubs da região. Vale a estadia.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Adam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel. With great front of desk staff and luxury touches that go beyond what you'd expect from a 4*. Excellent location near the waterfront in Stratford, with everything you could want within walking distance. Breakfast was a little unexciting and I don't think the evening dining options and menu are appealing. At least not in winter. Would certainly go back and recommend to others.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

matthew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lawrence

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice, great location and friendly staff.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Abi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful stay
A fantastic stay with a lovely welcome. Great location in Stafford-upon-Avon and wonderful staff. Lots of attention to detail.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Laura

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel, beautiful location, and professional, friendly staff. Very happy with my stay here, and have already booked to come back again!
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Alastair

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Oscar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel, the chocolates and rose petals were an excellent option to have...
Bodde her 1 natt i februar 2024

8/10 – Bra

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel and staff
Great hotel in a great location, with perfect service. Minor areas for improvement would be breakfast. It felt like it was served on a budget with half a black pudding, a tiny hash brown and a continental breakfast that looked like half the options were missing.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Nicki

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Gary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is situated in a great location, within walking distance of the shops & theatres.
Bodde her 3 netter i desember 2023
Svar fra Jack Ray den 2. jan. 2024
Dear Gary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Arden
Had a great time in Stratford, hotel was lovely so we’re staff, only had one gripe it’s an old building and the room we stayed in was by the staircase and it was very noisy and squeaky would stay again but choose a different room.
Bodde her 2 netter i desember 2023

8/10 – Bra

Peter

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Jack Ray den 26. des. 2023
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 – Utmerket

Matthew

Bodde her 1 natt i november 2023
Svar fra Jack Ray den 26. des. 2023
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 – Utmerket

Elaine

Likte: Renhold, personale og service og romkomfort
Lovely hotel in perfect location
Bodde her 2 netter i november 2023
Svar fra Jack Ray den 6. des. 2023
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

8/10 – Bra

Louise

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sadly free bottle of wine on ice in room which was nice touch but it was very sweet German wine so couldn’t drink it 🤔 Service and location lovely
Bodde her 1 natt i november 2023
Svar fra Jack Ray den 6. des. 2023
Dear Louise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and appreciate your feedback on the wine. Had you let our reception team know, I'm sure we could have sourced another bottle to match your tastes, though we can certainly do so next time!Kind regards, Jack Ray - Reception Manager

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We’ve stayed here many times as it was an SLH hotel. It’s a wonderful hotel in the centre of Stratford, perfect for the RSC, however the rooms are starting to look a little tired, it could do we a refresh.
Bodde her 1 natt i november 2023
Svar fra Jack Ray den 16. des. 2023
Dear Steven,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 – Utmerket

Mi young

Bodde her 1 natt i november 2023
Svar fra Jack Ray - Reception Manager den 19. nov. 2023
Dear Mi Young,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards

8/10 – Bra

Jane

Reiste med partner
Likte: Renhold og personale og service
Upgraded room was not so good. The room smelt damp due to a leak in the bathroom, the bed was uncomfortable, the tv did not get all the channels and the people in the next room were noisy, waking us up at 6am with their tv blaring. The lady on reception however was very apologetic and helpfull so found us another room, which althoug smaller,was much better. The breakfast on the first morning was ok but on the second morning my husband was served cold scrambled eggs which he had to send back. All in all it was a pleasant stay in a nice hotel in a good location with very pleasant staff, but all those stairs!
Bodde her 3 netter i november 2023
Svar fra Jack Ray - Reception Manager den 19. nov. 2023
Dear Jane,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and apologise for the 1st night you stayed being less than relaxing due to the leak in your bathroom, the bed and the noise from a neighbouring room. I'm glad my colleague on reception was able to find you a better room to help you get some well deserved rest and I'll be sure to pass on your feedback to the rest of the management team. Kind regards,

8/10 – Bra

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Jack Ray den 5. nov. 2023
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager

10/10 – Utmerket

Andrea

Bodde her 1 natt i oktober 2023
Svar fra Jack Ray den 5. nov. 2023
Dear Andrea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Jack Ray - Reception Manager

10/10 – Utmerket

Debra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved staying here at the Arden Hotel. Staff were so friendly, great location and super nice room!
Bodde her 2 netter i oktober 2023
Svar fra Jack Ray den 3. nov. 2023
Dear Debra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Jack Ray - Reception Manager