The self-check in is a cheap moneysaving option that does not make the customer feel welcomed, plus no information is given regarding breakfast, check out time and so. Pillows were extremely uncomfortable, to the point I am writing this at 4 in the night just because I cannot sleep and picked up my phone to distract myself. Temperature in the room was set to 23 degrees when I came in which is not only enviromentally UN-friendly, but simply way too warm to be comfortable. I wanted to have a good night's sleep, not feel I'm in the middle of a heat wave.