Pensjonat i Stevenage

«Family room booked for three adults. Arrived to find two single beds. Booking confirmation states someone would be there to greet us. No-one was around. Fortunately we got through to somebody by phone and were able to get into the room but they were not able to provide us anywhere to stay for the three adults we had booked and paid for. The floor, bedding and toilet were clean. However, the windows were covered in cobwebs, the chairs were stained, there were not enough cups for all three of us, ...

«This was a lovely two night's spent. The room was clean and the staff was lovely. The area was right next to the highstreet with loads of shops, restaurants and even parks to choose from. The people in the area were friendly as well. My partner and I were pleasantly surprised and would highly recommend booking a stay at the NAP HOTEL! We'll definitely be back soon.»

«Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking. Would not advise last minute/evening bookings for this venue.»

«Room was spotless, host was friendly and considerate, »

«The property is well located with multi storey car park nearby and the river views very welcoming. Check in late at night was a bit hap hazard, mainly due to process changes but when we really wanted to get to bed it was a bit delayed. The bed was comfy, shower very good and over all very comfortable. »

«No hot water, so couldn't have a shower. Or a warm water wash. They made me pay £10 extra when i got there "Because my original booked room had been given to someone else, so we had to give you a bigger one". Advertised as Bed and Breakfast, but no breakfast available. There was nothing on the property to indicate that it was a hotel, the front door code didn't work and the address they gave me was wrong, so i called at the wrong building when i arrived»

« Nice place to stay one night. Very service minded reseptionist! »

«A beautiful property in a great location. Our host was friendly, responsive and communication throughout was excellent. I would highly recommend this property.»