Hoteller i St. Stephen

«The staff was super helpful and compassionate»

«Eldre hotell med i god stand. Sov meget godt i den enorme kingsize sengen. Det var rent og god service. Vi hadde to greie overnattinger på dette hotellet.»

«Staff was welcoming and polite. When we had a problem they took care of us and made us feel like family. Also the free breakfast is why I chose best western.»

«We stayed for 1 night at the North Charleston Holiday Inn. Clean room, great breakfast, nice and friendly staff too. My niece's (14 & 15 years old) wanted to swim and the pool closed at 8pm, which made them unable to use it. Front desk agent was very friendly about informing us when we were heading that way. Would have liked to know the pool hours in advance but everything else was good.»

«Kerrie was amazing. Sher customer service exceeded our expectations. She greeted us warmly.»

«Veldig fin plass, med hyggelig betjening. Gode parkeringsforhold, og gode priser. Kan anbefales alle som kjører bil.»

«Easy to access hotel. Plenty of parking. Older hotel so you’re going to see signs of it. I had to wait a few minutes for someone to arrive at the front desk to check in. Our door would not close properly so we had to push/pull it hard to open and close it. You could tell when we were coming and going because it made a lot of noise. Walked into the hallway on the 2nd day to the smell of weed. Breakfast was pretty basic each day. The pool was open and the gym was ok for what I needed. Staff was ...

«I booked this hotel through Expedia and was not made aware of any parking charges during the booking process. When I checked in, no one informed me about the parking fee either. Later, when I questioned the charge, the front desk employee told me it was listed on the DoubleTree website. I explained that I booked through Expedia and therefore did not see the information on the hotel’s direct booking site. Unfortunately, the interaction with the front desk was disappointing. The employee was rude ...

«No me gustó está muy viejo todo»

«The hotel itself is a fine place to "rest your head" as another guest had stated. The hotel is of average cleanliness you'd expect. The front desk was one staff member, who was also responsible for all phone calls and running the hotel bar as well. The poor man looked very stressed and overworked, as did any staff you saw, which was quite rare. There was no personality, no greeting, just people struggling to do multiple jobs. The hotel is in sub par shape, the pool door is broken and freezing ...

«Everything was great»

«Staff was not too helpful, when we got room service they gave us towels with stains on them and we were also never told that it was a $50 deposit each night until we checked in»

«Habitación más que limpia, impecable. El personal muy amable»

«The outdoor of the property was very clean. Except for my room it had a very high smell of urine and dog hairs on the carpet. Also one of The under cupboard handle was broken. I spoke to a young man by the front desk and he says he would have sent a maintenance man but no one came.. house keeping cleaned the room on the second day a the high urine spell wasn’t as high anymore. Other than that the hotel was ok.»

«All of your ladies were so sweet to me and my family!!!! Love that!!!»

«Room service is only certain days for certain floors so make sure you ask when it is. During my week stay I had one day of service. When I asked front desk staff to send them, they ignored me.»

«Our trash was emptied everyday. Our towels were replaced daily. Our bed was made daily. Breakfast was sausage, eggs, and pancakes every day. The staff was so friendly and helpfull. We were so surprised at how clean and fresh smelling our room was.»

«First I want to start by saying the staff was phenomenal!! Erica McKelvey the Hotel manager deserves a raise she went above and beyond taking care of us during our stay. I also want to mention the front desk staff La'Shawn and Shaquana they where extremely helpful as well. The ladies in the breakfast area kept everything stocked and warm, there were 3 Ladies, Faith was one of them, I did not get the other 2 names but they should be recognized as well for all of their hard work!!! I have 1 ...