Hoteller nær St Michael the Archangel Church

«The hotel is beautiful and modern which we liked. It did lack in some big areas and I frankly expected better. The toilet was dirty on arrival and I don’t mean just a little. There were dried urine stains over the seat, the toilet, the base and the floor. Not sure how this could even be missed (which I can only assume means they don’t clean properly). It was resolved straight away but we shouldn’t have had to ask. The staff in the hotel were good. However, not so much at the onsite restaurant ...

«Everything was excellent »

«We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel ...

«The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport.»

«Fabulous stay - staff excellent- good parking - thoroughly enjoyable. Would definitely recommend. »

«Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience.»

«Room was freshly decorated and generally very clean. Bed was very comfortable. Lighting could have been a little brighter. It was cold near the poorly fitting single glazed window. Breakfast was excellent, served by a delightful member of staff. »

«Nice place!»

«The room was lovely , very clean. Staff were friendly and very helpful. The hotel was a joy to stay at.»

«Cannot fault our stay here. Beautiful room, comfy bed, good shower. Staff were all really friendly. Breakfast menu had excellent selection plus you could ask to change bits. All fresh cooked, amazing food. We ate there a couple of nights too and food is very reasonable and excellent quality. Easy distance for all attractions. »

«Cleaning & quietly »

«A very warm welcome was extended to myself and my dog. The room was lovely, warm and cosy. The evening meal was excellent.»

«The room seemed clean, dirty towel that was left was removed after this was pointed out. Room was well equipped with coffee maker and kettle, nice modern bathroom. To our surprise the room was not cleaned during the day and towels not refreshed. Also coffee, tea, water etc was not replenished. Breakfast in the local pub across the square was not good. No fresh fruit for instance and the used ingredients were not the best.»

«Fint sted, god mat og hyggelige omgivelser. Fine rom»

«Sentralt beliggende ved havnen i Cowes og med shoppingmuligheter og restauranter i kort avstand. Noe slitt hotell, men med romslige superior-rom. Vi ble først tildelt rom nr. 11, der det ikke var Wifi nettdekning overhodet. Da vi klaget på dette ble vi etter en natt tilbudt et annet rom i samme kategori der det trådløse nettet fungerte utmerket. Badet manglet stort speil, hadde et knøttlite dusjkabinett med armatur som det var håpløst å finne ut av.»