Hoteller i St. Joseph

«Check out is at 11 am management called me at 10 am to remind me that check out is at 11am.this is so unprofessional that it defies belief.the heat for the room was an extremely loud wall unit.even though there is baseboard heating. The room could have had brighter lighting.When I asked around town about the hotel , everyone, I spoke to said it had a bad reputation.saf state of affairs in the hospitality industry»

«The restaurant below the hotel is delicious. The basic rooms are just a simple small room with a bed and bathroom, the suite was worth the extra money. Stairs are a little steep to get up carrying your luggage, Parking was across the street but not a terrible walk, Overall I enjoyed my stay.»

«Front desk staff at 9:30pm check in was great for our last minute stop. Room looked great. »

«The staff was friendly and the bed comfortable. »

«We had clean rooms, staff was great. We would stay again but no elevator»

«Check in was easy and staff most courteous.The room was clean. The bed was comfortable.»

«Nice»

«Reserved a 2 queen, they gave us a king and pull out. Would not switch or give us a refund. The pull out was peer springs, no mattress.»

«Yes it was vary clean. quiet, nice staff. and The jet tub room was good just needed more sitting room chairs coaches but other than that it was good»

«Different themes for the rooms is a fun touch »

«Yes»

«Yes»

«When we arrived and checked in we went to our room and when we unlocked the door with our card there was someone still using the room. So we went back to the front desk to tell them there was someone still in the room the staff had no clue that there was someone still in the room. The person at the front desk got us another room and when we got in that room it didn't look like it was even cleaned. There was hair in the sheets of the bed and hair all over the bathroom floor. And when we checked ...

«There was no trash can in my room when I arrived. The towel for the floor and the have towel in the bathroom had black marks on them. There was only one wash cloth. There was trash on the floor by the nightstand. The charger didn't work on the one lamp and the outlet was blocked by the nightstand. One of the 3 pillows had burn holes in the pillowcase and another had blue ink all over it. The bed want lined up with the headboard (which was mounted to the wall and not attached to the bed). The ...