Hoteller i St. Clair Shores

«Nice experience 10/10»

«We loved this hotel and wished we would have been able to stay for more than one night. Very nice and spacious room. Comfortable bed and pillows! Quick service and decent breakfast. We did not use the pool but it looked clean. The hotel itself was very quiet as well and staff were great.»

«I get that operating costs have risen but it seems on a stay of 4 nights there should be some level of room service done. There is not enough drying space for towels nor adequate air flow in the room to fully dry towels. This should be addressed.»

«Hot breakfast is always a welcome sight!»

«We were told the breakfast would be amazing, it wasn't. No eggs no bacon no nothing. A little disappointed. Oatmeal was super dry.»

«Great location and a nice facility. Parking is very limited for a bass boat.»

«We had a great stay!»

«Loved the staff and location - very disappointed with [ just one ] girl bartender...very short and took her tip money before i finished my drink....The male bar tender tried to defuse the situation but she was disrespectful and very rude..... Don't need her to ruin a very nice property and stafff....»

«Nice accommodations with cool vibe and large spacious rooms. Great workout area. Convenient to area restaurants. Downtown Detroit location had multiple people loitering outside entry doors at all hours. Not recommended to walk around at night as there were three crime notifications around 2am on a Saturday. »

«Will go again»

«the shower drain was clogged, mentioned to the front desk on Friday at 3pm they said ticket is open and someone will fix today At 8pm came back to the hotel and the issue was not fixed, I asked the front desk and I was told the maintenance was left and they will come fix Saturday morning , we checked out on Sunday and no one has came to fix it When checking out the front desk asked if the stay was good ! We mentioned the issue and he said I’m sorry you guys have a good day!!! I was not sure ...

«keep up the good work.»

«The check in staff was very efficient and pleasant»

«Excellent location for where we were going (zoo). We were there two nights Sunday and Monday..it was quiet and comfortable.. Breakfast was very good.»

«The room had good space and was clean and staff were friendly. We were there for four days and housekeeping never came in. Online it says they will come every other day but it turns out you have to request it. It would get a better grade if they at least checked the trash and towels. We did enjoy our stay.»

«We reserved the room as we were planning to swim both nights, but the pool was out of order. Looks like it has been for a while. Went to the room and pull sheets and covers off to check for bed bugs like I do where ever I stay and the beds looked like they had mechanic’s green all over them, but no bugs. Had to go down both days to get enough towels and wash rags for group. I haven’t stayed at a hotel in a while, so when we got back to the hotel and entered our room to see they never made up the ...

«We had a small issue that needed addressing. I let the front desk know and it was resolved before we returned for the night.»

«It was ffine»

«The bed was very very uncomfortable. Pillows were great. Refrigerator door was broken, lightening in room was very bad. Drain in tub broken. Pool looked nice but didn’t get to use in our stay. The carpet in the hallways was worn and very dirty. We won’t be back. You get what you pay for .»