Hoteller i St. Charles

«First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work ...

«The people at the front desk were rude. There was stuff smeared all over the ceiling. The pool room had the power sprayer sitting out as well as all their water softener bags. They did not have GFI outlets near the pool. The beds were hard and very uncomfortable. We were very disappointed. »

«Helt ok, men litt mange personlige oplysninger for å komme inn på internet,og lystette gardiner som ikke rakk ned til gulvet. Ergo: lys våken kl.altfor tidlig. Frokosten var helt ok, men sparsommelig med papptallerker og plastbestikk til den prisen. Deilig med basseng. »

«Fantastic room for the price! My room had a very large bedroom with a couch and a comfortable chair, as well as a large TV, microwave oven, small refrigerator and coffee maker. The bathroom was beautiful with two sinks, a jacuzzi bathtub and a large shower. This would have been a fantastic room for a couple to share. I stayed there alone and was more than comfortable in a big, king-size bed with a "sleep-number" style mattress (you can adjust the firmness).»

«Nice room»

«Very nice people , everything clean , very good breakfast»

«Friendly staff members and customer service representatives.»

«Found shopps nearby very convenient »

«Clean room.»

«The maid service was poor. The food was okay. The price for a massage was to high. However it was close to Woodfield Shopping Mall. I paid for the room and still they had several more fees. The service simply was not there. »

«The front desk and bartender customer service was absolutely amazing!!»

«Apropiado por el precio tranquilo y limpio enel precio reflejado. Para familia adecuado pero no para muchas noches »

«Clean room, great breakfast, front desk staff wonderful»

«Helt greit hotell for en overnatting. Det var ingen kontinental frokost. »

«Upon entering the hotel, I was immediately impressed by the pleasant aroma and pristine condition of the property. The gentleman who assisted me with check-in demonstrated exceptional patience and kindness. I subsequently required a room and floor change, and he handled this request with remarkable accommodation and professionalism. Both rooms I occupied were impeccably clean and well-maintained. The second room, in particular, was excellent, with the sole exception of the bathtub drainage. ...

«Key to room didn’t work so staff had to let us in to our room. Black mold in shower »