Hoteller nær St. Ambrose universitet

«An older hotel that has been updated and is comfortable, clean, well appointed and well located - enjoyed a delicious light dinner outside - excellent service.»

«Friendly staff full busy »

«So the man that checked us in was just dismissive, told him my name, he didn't say a word, just handed me our door keys and that was it. I said, what room # and how to I get to it, he replied, it's in there and that was it. So behind the keys was a small piece of paper that said it needed to be put in our our car window or we could be towed. Didn't even see that UNTIL we got to the room and took the cards out of the small holder, it was folded under them. So we then had to run back down to the ...

«City hotel. Street parking and views of parking garages. Very noisy inside hotel and out. Electronic device neither I nor the staff understood.»

«Had about everything I needed minus a plastic shower cap. Thank you»

«Decent place»

«No toilet paper or towels.... super old property with the oldest comforter and pillows ive ever seen. I just wanted to get outs there.»

«Excellent customer service at the front desk. Helped me solve an issue and went above and beyond their duties to accommodate my situation. »

«El lugar está demasiado sucio, no tienen buena calidad de aire acondicionado, no tienen shampoo, jabón, toallas limpias. Nuestra estadía fue de tres días y no hicieron limpieza a la habitación ningún día »

«AC unit didn’t work, it took almost an hour for staff to come to the room to troubleshoot the issue. I couldn’t charge my phone outlets were not working. The shower wouldn’t stay on. They only had toast and coffee for breakfast, and the coffee was empty, and even if I was able to get coffee there was no sugar available. I’m at the point to call corporate. Very terrible experience! »

«Everything was fine except the people staying next to me in room 125. Drama Queen. She screamed and yelled at someone. Stood in the Hallway and screamed and cried. Plus she slammed her hotel room door real hard. All this at 1 am in the morning. »

«The room was filthy from electrical sockets and fixtures and remote controls being unable to turn on lights or tv or plug in my phone charger due to broken sockets remote and batteries being held up my tape holes in walls as if someone clearly punched through stains on pillows bedding chairs and floors the room was filthy with a poor air filters and smell. There were holes in the walls appeared to be bullet holes nothing was painted properly the drywall was pealing and breaking shower head and ...

«Front desk took my drivers license and my credit card took his cell phone out took forever to give back they had to check to see if our room was ready and we got there 2 hours past check in time when we went in the had sprayed a floral spray so strong we were half sick and were coughing, then the. Bathroom floor was so sticky and shoe marks all over it and the shower floor was gritty »

«We were unaware of pet fee when booking on expedia, somehow missed the hidden $75 fee. Along with that fee for an our very well behaved, non-shedding dog, we paid an already high amount for a beat up room. There were many damages to the room, dead bugs on the floor, muddy paw prints in the bathroom and sticky tile. Everything else was average and did not seem to add up to our payment for this. The staff was very unflexible and unhelpful with our concerns. We will never stay at a Residence Inn ...

«Was eaten alive by roaches and was told they wouldn't do anything about paying back or anything»

«Don’t even try to stay here. Arrived at 930pm and all lights in lobby were off and no staff to be found. Had to find another hotel. »

«Was great, but there is an extra fee for breakfast.»