Hoteller nær Putnam museum

«Not an awesome experience. I would say the room was a bit dated--bathroom/shower had some rust which wasn't great. The toilet was like a "smart toilet" bidet thing...which was a little odd. The two biggest issues were: The pull out bed was BRUTAL--even for our 5 and 3 year old. That kind of derailed our plan a bit--we should have just gotten a room with two queen beds. The pool had an issue and was closed--which is not totally their fault but it was a huge reason we stayed there with our two ...

«The staff was very kind and helpful. The bathroom didn’t seem very clean. Maybe it was just old but it looked dirty.»

«When we checked in initially we got a room that had a broken TV & there was quite a bit of damage on the furniture in the room. We asked the front desk to switch us to a different room & they quickly did & our stay was fine after that. The other guests in the hotel were loud & rowdy, even at night, but I don’t think that could have been helped due to all the events being held there. Don’t think it was quite worth the price but good enough for what it was for.»

«The air conditioning was in efficient and they know it is too»

«The hotel looks like it might be starting some remodeling. Maybe new windows. Carpeting really needs replaced. Very disappointed in the bathroom. We really wanted a bathtub but there was no plug. Room overall clean and bed comfortable. We really just wanted a bath and bed. Bed did not disappoint.»

«It was a very nice clean room»

«Lady nice checking us in but our credit card won’t work and needed a PIN number. A sheet of glass between us so used cash in the end. Very run down and old compared to others we had seen in our travels. Booked later at night and won’t do that again. Non smoking room but you could smell from years of smoke »

«I do not recommend this property. I can handle “run down”, but this hotel was far worse than that. Bedding was gross and stained. Carpet felt nasty to your feet. Everything was dirty. We spoke with an agent from Expedia for a refund and packed our clothes and left. Expedia should not post a hotel in this condition on its website. The pictures were totally misleading.»

«When asked about the pool, staff said there is no pool even with me standing at the pool door with my two kids. The breakfast wasn't actually available. Staff was rude when asked about anything. Black mold in the windows and heater/ac unit. The door latch lock was broken off the door to our room and when asked for a new one or a new room the desk lady tried refusing at first too saying it would be done tomorrow to anything I said it was done later that day as they didn't want to move us. They ...

«Was told there would be a refrigerator and microwave but when I got into the room there was neither the TV did not work. The hottub that I paid extra for did not work. I was in a non smoking room but the entire room smelled of cigarette smoke. Did not like that the front desk person said my room number out loud in a lobby full of people.»

«The room was not cleaned and the shower head was broken And I'm not here to complain, but overall, that hotel needs a lot of work to update the amenities.»

«I’m not one to leave a review but it’s places like this that make me wonder how a business like this is still opened. Upon arrival, immediately I was met with a smell that smelled of sewer & chemicals. They didn’t have a room I booked so I had to settle for what they had left. On my way to room elevator broke so I had to take stairs to 4th with disabled child- fun! The whole hotel smelled of sewer. There was people walking around with ankle monitors, people arguing very loudly in their rooms. ...

«1st, gave run down roach room to aunt who is having her pumbinb done. She has a service animal, not a pet, that was brought to watch over her when she was alone for a few hours on the last day of the stay, a service animal who is housebroken, of mature age, and fully grown as well as trained. She contacted them prior to having the SA brought to her regarding the animal policy. Since my card was on file, I was charged 345$ in extra fees due to the 1, 5hr service animal visit. No damage ...

«Shower had hair everywhere. Trash on floor. Dusty on tables. Toilet barely flushed. Was only allowed to have one pillow. Staff acted like I was an annoyances not a customer.»

«New renovations and great suite»

«Could look better on the outside particular to the parking lot. Inside looked newly renovated and the room was very xlean»

«Needs improvement»

«Our stay was good. Staff was very nice and helpful, and the room was clean, except there was a damp, musty carpet sort of smell that I'm sure wasn't helped by the overall summer humidity. Breakfast was very well appointed and attended to by the woman working there. Overall, would be back, but will hope for a fresher smelling room.»