Hoteller i Springfield

«No problems at all with the room. Checking in and out directions are not clear. The phone number provided is not the number we had to call. We realized this after stopping at the club house and asking around. If they weren't open, we would have never known how to check in because you have to talk to someone for the key. Other than that, everything was perfect.»

«My second stay at this facility over a 5 year period. Well maintained, friendly helpful staff No issues at all I’ll be back!»

«This had to be the worst check ever at a hotel. I booked through Expedia and PAID through Expedia I arrived at the hotel a little after 11 PM. The door was locked I could not get in. There was a sign that said pick up the phone and let them know you’re here, but there is no phone. The phone had been removed from the wall I knocked on the door trying to get the staffs attention. I used my cell phone to call the hotel to let them know I was trying to get in. Once I got in the lady tried to charge ...

«The property was well kept. The room was very clean but had a musty smell. The shower curtain was molded at the bottom but overall»

«I wasn't charged for an unexpected deposit. Breakfast was already put away, way before ended time.»

«The room was clean But there were roaches crawling on the lamp. Alive gnats all in the bathroom and on the towels. Shower water was good and hot»

«Arrived at 9pm to property, just a nightly layover for another destination. Room was clean, cool at the time and accommodated our pet. However, 3am woke up and found room was warm and ac not working. Notified property through link for which I got an immediate response saying they pass on to management. No follow up nor compensation. Just we will look into it upon check out.»

«The rooms were clean , but my daughters has paint missing as if someone fell into the walls room and bathroom. Washer was broken, and some very sketchy people . Some lady was screaming at her 3 yr old as a grown adult with fowl language. After her trying to start a fight with me I complained about it to the front desk and he wanted to move me and my grandkids after we were unpacked from a long day at blue bayou. Just all around a very uncomfortable stay.»

«The Bed was not made the covers and sheets was throwed back on the bed,no trash bage in the cans»

«Rooms cleaned and fresh. Staff very respectful.»

«The lady in the front desk was actually very polite and helpful made checking in so easy.»

«A little off the beaten path. 1 of 2 elevators was broken, so always a wait»

«Nice clean place»

«Train whistles at night»

«Good breakfast and nice rooms very big. Did fine a black stain on the sheets but they were clean.»

«Worst experience ever!!!»

«Check-in process was okay. Cleanliness and noise were an issue. Walked into the bathroom of my room and immediately notice a puddle of urine on the floor. Took a shower and was standing in ankle deep water. The ENTIRE room smelled like mold/mildew. The people on the other side of my room were loud as I don’t know what. They were laugh dropping things on the nightstand and had their baby/toddler us babbling some times and even crying while they did nothing to stop the baby. Unless you’re ...

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