Hoteller i Springfield

«This room had mold and a cockroach. Had not been cleaned there was mold around the front entrance. I have 4 pictures showing the issue. We want a refund. »

«Clean tooms and friendly staff.»

«The suite we stayed in was wonderful. Very clean and the staff was great. Perfect location with plenty of restaurants and stores for shopping.»

«Room smelt musty and sheets felt unwashed. Staff checking in was amazing and very kind! »

«Shower and faucet pressure was nothin. Room only had decaf coffee. Coffee downstairs ran out. Otherwise, good for a night stay for sleeping.»

«Perfect »

«The room was clean. The lobby had a strong cigarette and marijuana smoke odor. The front staff was not friendly. Breakfast was minimal. Stayed here because of the positive reviews. Will avoid this hotel in the future. »

«Clean room. Great kitchenette! »

«Clean»

«I told the front desk that the outlet in the bathroom was not functioning properly, nothing was done, power went out in the room, and the fire alarm was set off after 11pm and we were told by the FD that we would be compensated because it was caused by someone smoking in there room. hallways smelled like marijuana at all times. door lock cover was broke »

«Would not add my girlfriend to the reservation because I didn't book directly with them. When I arrived I had paid for 2 days already which was how long we were staying but still tried telling me they had to book the 2nd day. I reminded them I paid 2 days up front. Same reservation. I asked for 2 extra pillows and they only brought one. Overall the service side was underwhelming»

«The room was spotless and comfortable. The staff were very nice. The breakfast was excellent. There are restaurants nearby, and the airport is only a twenty- five minute drive away. »

«this was one of the cleanest and welcoming places we have stayed, very pet welcoming as well, room and staff had everything we needed»

«Everything on this property, was very clean and quiet.the staff was outstanding.»

«The floor in the room was super dirty. The room didn’t look fully cleaned. The bed was clean but that’s about it. Breakfast was horrible. Juice tasted like water. They had toast and cearl and pancakes that they individually wrapped in ziplock bags and put in the fridge. The juices tasted horrible. Flavoured water. I would not stay here ever again.»

«Very friendly and accommodating staff, clean and comfortable hotel. »

«They are not always clean staff doesn’t pick up dirty towels and they have sewage issues bath tub gets backed up from time to time with poo but they will give you another room but also means pack your things and move to another room area is somewhat safe »