Hoteller i Southwold

«Room had multiple visible red blood stains on the bedding, floor, and bathroom wall/outlet when we checked in late at night. Sheets smelled laundered but were clearly stained. I documented everything with photos and reported it to the manager in the morning. He dismissed it and refused a refund. Expedia support contacted the property but was also refused. This is a sanitation issue, not a preference issue. I would not stay here again.»

«Nice stay in Strathroy. Hotel is very clean, convenient for my purpose. »

«Very comfortable bed»

«The staff are amazing. Friendly and easy to approach, obviously trying to make sure you have a smooth enjoyable stay. My son and I loved our stay and wouldnt change anything »

«The room was clean, the staff was wonderful and offered me a free room upgrade as i was travelling alone and they originally wanted to put me on the 1st floor, i asked for a higher level for saefty they were happy to provide no questions asked!»

«The cleanest place I have ever stayed. Spotless! In great condition too.»

«Na»

«Room was comforable and clean. Great value and location was close to lots of ammenities, staff was friendly. »

«Place was in a great location, affordable, clean, with a good breakfast.»

«The pool was smaller than expected but very well kept. Our room was great and the bed was comfy. »

«Always a solid stay, consistently clean, quiet and friendly staff. We always stay here when visiting our daughter at Uni. »

«Great staff and new facility»

«There was lots of parking. The room was clean, although it did smell a bit Smokey. There was no coffee maker in the room which I thought there was supposed to be. I could be wrong. The bed was comfy and it was quiet. We made use of the jacuzzi tub which was nice.»

«Friendly staff. Clean and quiet room. Very, very basic, however. No cover on toilet seat. Only a sheet and blanket on the bed with no bedspread. No pictures on the wall, etc. it kind of felt like a halfway house. I realize it’s probably like this because it’s pet friendly. But not for me. »

«No hot water and no heat in room»

«Their entrance system after hours is completely bogus. You have to ring a bell after hours and so when I arrived at 2am, rang the bell, and no ring, no staff, had to wait in the cold for 20+ mins. Why can’t they be a normal hotel and have card entrance available? »

«Everything throughout the hotel was very clean. The staff were friendly and helpful when requests were made. The dining area is full of natural light and pleasantly decorated. The breakfast buffet offered a variety of good options, and good, complimentary coffee is available at all times. »

«Great pool area and March break events for the kids»

«The room was clean and the staff was excellent, however, we had to wait to check in as room wasn't ready on time and the pool area was not clean. We were looking forward to the pool but it was not clean enough for use - garbage at bottom of pool. »

«Didnt use the laundry. The exterior was being renovated so they appear to be putting mo ey back into the place. Staff were friendly. It was winter when I stayed there. The heater worked very well. Lots of parking. Food places, mostly fast food, in the area seem to close around 11pm-12am. »