Eksteriør

Anmeldelser av Holiday Inn Express Southampton - West, an IHG Hotel

3 out of 5
Holiday Inn Express Southampton - West, an IHG Hotel
Adanac Park, Redbridge Lane, Southampton, England

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 475 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 356 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 40 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 29 av totalt 1001 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Martin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2022

10/10 – Utmerket

Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel for people on the move.
Bodde her 1 natt i september 2019
Svar fra Emma/ Guest Service Manager den 16. sep. 2019
Dear Erik. Thank you for taking the time to review the hotel. We always aim for the 10/10 guest experience and I am glad we did not disappoint. We look forward to you visiting us in the future

8/10 – Bra

Widar K.M.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2018

10/10 – Utmerket

Dave

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for cruise port, safe parking good menu, good bedrooms, will revisit.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations Manager den 21. mai 2024
Dave, we're grateful for the lovely feedback.All the best, Paul -

10/10 – Utmerket

Hilary

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely staff who make you feel welcome. The hotel is on the edge of a building site at the moment but overnight it is relatively quiet. Thai is our second visit to this hotel in a month. If you are looking for a short stay with good facilities, nice staff and a good breakfast then this is for you.
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations Manager den 21. mai 2024
We appreciate your feedback, Hilary.All the best, Paul -

10/10 – Utmerket

David

Close to port
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations Manager den 15. mai 2024
Thanks so much for your 5/5 rating, David.See you soon.Best wishes, Paul

8/10 – Bra

Marybeth

Likte: Renhold og personale og service
Breakfast bar had a good selection
Bodde her 1 natt i mai 2024
Svar fra Hotel Operations Manager den 15. mai 2024
Thank you for recommending us in your review!See you soon.Best wishes, Paul

8/10 – Bra

Helen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra HOM den 13. mai 2024
Helen, thanks for the amazing rating. We hope to see you again and All the best, Paul - Hotel Operations Manager.

8/10 – Bra

Philip

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotel Operations Manager den 7. mai 2024
Thanks for the review, Philip.All the best,Paul

10/10 – Utmerket

Eva

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value for money, comfy beds, spacious room & very clean - staff are superb, give them all a 10 out of 10 - don’t forget to put your reg number in the machine at reception if using their parking
Bodde her 1 natt i april 2024
Svar fra Hotel Operations Manager den 29. apr. 2024
Thanks for the review and feedback, Eva.We're pleased to hear that you found our location, great value for money.We're glad our hotel's cleanliness was a highlight of your stay.The team will be happy to know their service was worth mentioning.Paul

10/10 – Utmerket

Morag

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, simple clean and comfortable accommodation. Easy access to dual carriageway but they're being done a disservice by the huge construction site that's recently surrounded the property. Hopefully it'll be over soon.
Bodde her 1 natt i april 2024
Svar fra Hotel Operations Manager den 29. apr. 2024
Thanks for the review, Morag.The team will be happy to know their service was worth mentioning.We understand and apologize for the inconvenience caused by the construction. We hope for the opportunity to make this up to you the next time you are in the area.All the best,Paul

8/10 – Bra

Charles

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very limited menu choices for evening meals. Excellent breakfast, thankyou.
Bodde her 1 natt i april 2024
Svar fra Hotel Operations Manager den 22. apr. 2024
Thanks for the review and feedback, Charles.We're pleased to read that you enjoyed our breakfast service!All the best, Paul

4/10 – Dårlig

Mireille

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Hotel Operations Manager den 9. apr. 2024
Thanks for the review!Paul

2/10 – Forferdelig

Trudy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotel Operations Manager den 9. apr. 2024
Thanks for the review!Paul

6/10 – Grei

Elaine

Reiste med partner
The breakfast was awful no choice the staff didn’t care everything was to much trouble we had paper cup no forks but wooden ones which broke as soon as you used them and other cutlery was filthy dirty I would not stay again
Bodde her 1 natt i mars 2024
Svar fra Hotel Operations Manager den 1. apr. 2024
Elaine, thanks for reviewing your recent stay. We are sorry to see you felt our breakfast wasn't to your taste. We appreciate you flagging where we can further improve.All the best, Paul -

8/10 – Bra

Colin

Reiste med familie
Likte: Fasiliteter
Good for a short stay clean comfortable, and very good breakfast to start your day. Also reasonable price.
Bodde her 3 netter i mars 2024
Svar fra Hotel Operations Manager den 13. mars 2024
Thanks for the review and feedback, Colin.We're pleased you appreciated our location, finding it clean and comfortable!All the very best,Paul

10/10 – Utmerket

Jan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value for money, comfortable and clean but could be iimroved by bigger choice of food as I am not particularly fond of pizza and detest burgers although the pizza I did have was good value, could not finish it. Maybe recommend local eateries for other food options? And maybe have a fire drill information in rooms?
Bodde her 1 natt i mars 2024
Svar fra Hotel Operations Manager den 12. mars 2024
Thanks for the review and feedback, Jan.We're pleased to hear that you enjoyed your stay! Finding it great value for money.All the very best,Paul - Hotel Operations Manager

6/10 – Grei

Alex

Very standard and meet my expectations though wish the rooms were a bit cleaner in general.
Bodde her 1 natt i mars 2024
Svar fra Hotel Operations Manager den 12. mars 2024
Thanks for the lovely review, Alex.We're pleased to hear that you enjoyed your stay!All the very best,Paul

8/10 – Bra

Andrew

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will use again
Good room - easy parking - great breakfast
Bodde her 1 natt i februar 2024
Svar fra Hotel Operations Manager den 27. feb. 2024
Thanks for the review and feedback, Andrew.We're pleased to hear that you enjoyed your stay!All the very best,Paul

6/10 – Grei

Blessing

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The staff was amaizing and so friendly in a professional way
Bodde her 1 natt i februar 2024
Svar fra Hotel Operations Manager den 27. feb. 2024
Thanks for the review and feedback!We're so pleased to hear that you found our team friendly and professional.All the best,Paul

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Warm welcome, quiet room with comfy bed and choice of pillows. Excellent shower. Perfectly adequate breakfast with cereals, fruit, yoghurt, pastries, toast, scrambled eggs, bacon and sausage. Coffee machine could be better.
Bodde her 1 natt i februar 2024
Svar fra Hotel Operations Manager den 27. feb. 2024
Thanks for the review and feedback, Paul!We're overjoyed to read that you had a great stay!All the best,Paul

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brilliant stay!
A brilliant stay in a hotel we've stayed at before. The staff are fab and can't do enough for you. The hotel itself and the room were very clean and tidy. Very easy to get to. Would definitely stay there again!
Bodde her 3 netter i februar 2024
Svar fra Hotel Operations Manager den 15. feb. 2024
Thanks for the review!We're so pleased to hear that you had a brilliant stay!We hope to welcome you back with us again soon.All the very best,Paul

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helpful staff. Comfortable bed. Quiet room.
Bodde her 1 natt i februar 2024
Svar fra Hotel Operations Manager den 12. feb. 2024
Thanks for your top marks, Paul.All the best, Paul -

10/10 – Utmerket

Phil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent staff especialy a lad called Ryan, very helpful. Good breakfast
Bodde her 1 natt i februar 2024
Svar fra Hotel Operations Manager den 8. feb. 2024
Thanks for the review and feedback, Phil!We're pleased to hear that you found our team, excellent!All the very best,Paul

10/10 – Utmerket

Phil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent staff no issues too small. Great breakfast. Thanks
Bodde her 2 netter i januar 2024
Svar fra Hotel Operations Manager den 29. jan. 2024
Thanks for the review!We're so pleased to see that you enjoyed your stay with us!All the best,Paul

10/10 – Utmerket

Priscilla

Bodde her 3 netter i januar 2024
Svar fra Hotel Operations Manager den 29. jan. 2024
Thanks for the review!All the best,Paul

10/10 – Utmerket

Funmi

Bodde her 1 natt i januar 2024
Svar fra Hotel Operations Manager den 15. jan. 2024
Thanks for the review, Funmi!All the best,Paul

8/10 – Bra

Gary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Hotel Operations Manager den 15. jan. 2024
Thanks for the review, GaryAll the best,Paul

8/10 – Bra

Lynda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra HOM den 2. jan. 2024
Lynda, thanks for the amazing rating. We hope to welcome you back and All the best, Paul - Hotel Operations Manager.

10/10 – Utmerket

stephanie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Hotel Operations Manager den 29. des. 2023
Stephanie, thanks for your top marks.All the best, Paul -

6/10 – Grei

Terri

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Ok stay
We stayed in a family room,all was clean on arrival we didnt get travel cot we did request to have one set up. So i manged to get one ourself from reception,my daugher wouldnt sleep my son couldn't sleep too hot,on 2nd day my son had meltdown multiple times during night which resulted in next door room banging on the wall as he woke them up, My lad is autistic obviously cant handle his emotions or tell us what he needs as hes non verbal. Nexttime illl inform the hotel not to put anyone next doors due to my room due to my sons late meltdowns. Also the outside of hotel could do with some decrations to make it look more inviting like plant pots.
Bodde her 2 netter i desember 2023
Svar fra Paul - Hotel Operations Manager den 29. des. 2023
Terri, thanks for sharing your feedback.Please get in touch with us in advance if you need any special arrangements so we can do our best to meet those for you.All the best for 2024!

10/10 – Utmerket

Graham

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Stayed 1 night before cruise. Excellent would recommend
Bodde her 1 natt i november 2023
Svar fra Hotel Operations Manager den 29. des. 2023
Wow, 10/10! Thanks so much, Graham.All the best, Paul -

8/10 – Bra

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was clean and the room was spacious. Staff were courteous and friendly Plenty of parking.
Bodde her 1 natt i desember 2023
Svar fra Hotel Operations Manager den 22. des. 2023
Thanks for the review and feedback, we're pleased to hear that you found our team to be very helpful and friendly!All the best,Paul

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cheap and acceptable
Good value overall. As we paid quite a low price, we can't complain. The room was fine and the main bed was comfortable; but the sofa bed for our two children was really terrible. It had a thin lumpy mattress and was rather small for a double. The W.C. didn't work particularly well and took ages. Nice shower though, and a good supply of toiletries. Breakfast was included in the price but was disappointing. Not much choice and horrible coffee. Acceptable at low price for one night for a couple, but we wouldn't want to spend longer here with the family.
Bodde her 1 natt i desember 2023
Svar fra Hotel Operations Manager den 19. des. 2023
Thank you for the review and feedback, We appreciate it!We're pleased to see that you enjoyed your stay with us.The unfortunate issues that you encountered shall be looked into so we can make changes to better future services!All the best,Paul -

8/10 – Bra

Surjit og Gerrards Cross

Bodde her 1 natt i desember 2023
Svar fra Hotel Operations Manager den 29. des. 2023
Thanks for your feedback, Surjit.All the best, Paul -

10/10 – Utmerket

Martin

Bodde her 1 natt i desember 2023
Svar fra Hotel Operations Manager den 18. des. 2023
Wow, 10/10! Thanks so much, Martin.Best wishes, Paul -

10/10 – Utmerket

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra - Hotel Operations Manager den 18. des. 2023
Linda, thanks so much for your top marks.Best wishes, Paul

10/10 – Utmerket

Jill

Bodde her 1 natt i desember 2023
Svar fra Hotel Operations Manager den 14. des. 2023
Thanks for the review,All the best,Paul

10/10 – Utmerket

Colin

Bodde her 1 natt i november 2023
Svar fra Hotel Operations Manager den 5. des. 2023
Thank you for the review, we appreciate it!All the best,Paul

10/10 – Utmerket

Mike

Bodde her 1 natt i november 2023
Svar fra Hotel Operations Manager den 18. des. 2023
Thanks for the 5/5 rating, Mike.We hope you'll visit us again soon.Best wishes, Paul -

10/10 – Utmerket

Ingrid

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Hotel Operations Manager den 21. nov. 2023
Thanks for the review, Ingrid.All the best,Paul

8/10 – Bra

Clive

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Hotel Operations Manager den 17. nov. 2023
Thank you for your review, we really appreciate it!All the best,Paul

10/10 – Utmerket

john

Bodde her 1 natt i oktober 2023
Svar fra HOM den 14. nov. 2023
Thanks for the perfect rating, john. We hope to see you again and All the best, Paul - Hotel Operations Manager.

8/10 – Bra

David

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra HOM den 14. nov. 2023
David, thanks for the amazing rating. We hope to welcome you back and All the best, Paul - Hotel Operations Manager.

10/10 – Utmerket

Archie

Bodde her 1 natt i november 2023
Svar fra Hotel Operations Manager den 13. nov. 2023
Arcie, thanks for taking the time to leave a review.We look forward to welcoming you back.All the best, Paul -

10/10 – Utmerket

Eileen

Bodde her 1 natt i november 2023
Svar fra Hotel Operations Manager den 13. nov. 2023
Thanks for your positive comments, Eileen.All the best, Paul -

10/10 – Utmerket

Kevin

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable stay
Nice clean hotel , everything worked , bed very comfortable! Receptionist phoned shortly after arrival to check if everything was ok which I thought was a nice touch .
Bodde her 2 netter i november 2023
Svar fra - Hotel Operations Manager den 13. nov. 2023
We appreciate your kind words, Kevin.We look forward to welcoming you back.All the best, Paul

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, but........
Nice hotel, very clean, good location, comfortable rooms, excellent breakfast, free parking, reasonable price. On the negative side, they have a parking lot monitoring service which takes photos of "unauthorized" vehicles parking in their lot. The hotel front desk doesn't tell you about this when you check in or issue a parking pass to put in your windshield, and doesn't offer to validate your parking. The first you hear about it is when you receive a photo of your car with a nasty little citation in your email. The parking lot monitoring service claims there are signs in the parking lot telling you to scan a QR code to visit a website to validate your parking. The reality is, I didn't see any signs and this is the second time I've encountered this at a Holiday Inn Express in the UK. Next time I'll know to ask.
Bodde her 2 netter i oktober 2023
Svar fra Hotel Operations Manager den 7. nov. 2023
Hello, Kelly and thank you for the review.We really appreciate the feedback and are glad to hear that your stay with us was lovely and that you enjoyed our location.All the best, Paul

4/10 – Dårlig

ann

Upon returning home after a week’s holiday we find a car parking fine from the hotel car park site, at no point did we see any notice re parking and was not advised at check in re this. We feel it’s very poor not not be advised by staff upon checking in. The weather was horrendous storm babet and was very weary after a long journey, we certainly didn’t see any notice. Our one night stay has proven stressful. You should advise all guests in future as unless you’ve stayed there before you aren’t to know.
Svar fra Hotel Operations Manager den 2. nov. 2023
Thank you for your review, Ann.It's greatly appreciated and we hope to be able to welcome you back with us again soon. We are sorry for the mix-up regarding your fine and if you would like to contact us at :manager@expresssouthampton.co.uk then we can discuss this matter further.Best wishes, Paul

6/10 – Grei

LING

The breakfast is good
Bodde her 2 netter i oktober 2023
Svar fra - Hotel Operations Manager den 30. okt. 2023
Ling, thanks for your feedback. We look forward to seeing you again soon.All the best, Paul