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Anmeldelser av Holiday Inn Express Southampton M27 Jct7, an IHG Hotel

3 out of 5
Holiday Inn Express Southampton M27 Jct7, an IHG Hotel
Botley Road, West End, Southampton, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 470 av totalt 1021 anmeldelser." "
Rangering på 8 − Bra. 359 av totalt 1021 anmeldelser." "
Rangering på 6 − Grei. 116 av totalt 1021 anmeldelser." "
Rangering på 4 − Dårlig. 46 av totalt 1021 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 1021 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stay here quite regularly and always enjoyed my staff, clean rooms and across the road from the cricket, great breakfast
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Lyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra rachel den 26. mai 2024
Dear LynnThank you for taking the time to review your recent experience we are delighted to see you had an enjoyable stayWe hope to welcome you back soonKind regardsRachelGuest Service Manager

8/10 – Bra

John Selwyn og Hamilton

Likte: Renhold og personale og service
An easy to access and what you see is what you get hotel. The included breakfast was excellent and the room spacious and comfortable. A significant gripe was the sole luggage trolley that was almost impossible to use because of broken wheels. I told the staff about this and they replied it was meant to be put aside until new wheels were obtained. I still saw it being “used” by other patrons.
Bodde her 1 natt i mai 2024
Svar fra rachel den 25. mai 2024
Dear JohnThank you for taking the time to share your feedback with us on your recent stay , we are pleased you had an enjoyable experience , we apologise that the luggage trolley was broken , this has now been stored away till the new wheels are replaced We hope we can welcome you back in the futureKind RegardsRachelGuest Service Manager

6/10 – Grei

Iqbal

Likte: Renhold og personale og service
Location is not good
Bodde her 1 natt i mai 2024
Svar fra Dorina den 25. mai 2024
Dear Iqbal, Thank you very much for taking the time to review your stay.We are sorry to see that the location was not adequate for your travels. Kind regards

8/10 – Bra

Peter

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I pleasant and modern hotel with sufficient eating facilities and near to retail parks. Plenty of parking. My only criticism would be the traffic noise in the rear room we were given. Next to very busy main road with significant traffic noise especially early in the morning..
Bodde her 1 natt i mai 2024
Svar fra rachel den 25. mai 2024
Dear PeterThank you for taking the time to share your feedback with us on your recent stay , we are pleased you had an enjoyable experience and we apologise for the location of your room being to noisyWe hope we can welcome you back in the futureKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Nick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Would stay again
Bodde her 1 natt i mai 2024
Svar fra Dorina den 25. mai 2024
Dear Nick, Thank you very much for taking the time to review your stay.We hope to welcome you again in the future.Kind regards

10/10 – Utmerket

Betty

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Employees were amazing location was great
Bodde her 1 natt i mai 2024
Svar fra rachel den 23. mai 2024
Dear BettyThank you for taking the time to review your recent stay we are delighted you had an enjoyable experienceWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

10/10 – Utmerket

John

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy location to get to and the breakfast was good.
Bodde her 1 natt i mai 2024
Svar fra rachel den 22. mai 2024
Dear JohnThank you for taking the time to review your recent stayWe are delighted you had an Enjoyable experience and we we have shared all your lovely feedback with the teamIt will be a pleasure to welcome you back in the futureKind RegardsRachel Guest Service Manager

8/10 – Bra

Diane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We only stayed 1night and it was a lovely place and close enough to where we needed to be the next morning for a family funeral.
Bodde her 1 natt i mai 2024
Svar fra rachel den 22. mai 2024
Dear DianeThank you for taking the time to review your recent stayWe are delighted you had an Enjoyable experience and we we have shared all your lovely feedback with the teamIt will be a pleasure to welcome you back in the futureKind RegardsRachel Guest Service Manager

10/10 – Utmerket

Linda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful getting me transportation to the Cruise port in downtown Southampton. Everyone was helpful and polite.
Bodde her 1 natt i mai 2024
Svar fra rachel den 22. mai 2024
Dear LindaThank you for taking the time to review your recent stayWe are delighted you had an Enjoyable experience and we we have shared all your lovely feedback with the teamIt will be a pleasure to welcome you back in the futureKind RegardsRachel Guest Service Manager

6/10 – Grei

Johnny

Reiste med familie
Lack of food for breakfast, out of everything. Room was warm. No adjustment on Ac On the positive side people were very nice and very helpful
Bodde her 1 natt i mai 2024
Svar fra Rachel den 22. mai 2024
Dear JohnnyThank you for taking the time to review your recent stayWe are delighted you found our team helpful and my apologies that we were out of some breakfast itemsIt will be a pleasure to welcome you back in the futureKind RegardsRachel Guest Service Manager

10/10 – Utmerket

Robert

Likte: Renhold og overnattingsstedets bygg og tilstand
Good value for cost
Bodde her 1 natt i mai 2024
Svar fra rachel den 19. mai 2024
Dear RobertThank you for taking the time to review your recent experience we are delighted you had an enjoyable stayWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Philip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff very polite and helpful
Bodde her 1 natt i mai 2024
Svar fra rachel den 19. mai 2024
Dear PhilipThank you for taking the time to review your stay we pleased to see you had an enjoyable experienceWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Colin

Reiste med partner, Reiste med en gruppe
Selection on menu very basic and not cooked that well! Breakfast was hectic, lack of cutlery, lack of mugs for coffee machines that kept breaking down. Then was given large paper cups that didn’t fit underneath coffee machine without the possibility of burning oneself. Thought it would be better than this although cleanliness of rooms was immaculate
Bodde her 1 natt i mai 2024
Svar fra rachel den 19. mai 2024
Dear ColinThank you for taking the time to review your stay we apologise that you did not enjoy your breakfast experience we have shared your feedback with the relevant department and we appreciate your comments this will help to improve our services in the futureWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

BRIAN

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient for cruises, lots of parking spaces and disabled parking 👍
Bodde her 1 natt i mai 2024
Svar fra rachel den 19. mai 2024
Dear BrianThank you for taking the time to review your stay we pleased to see you had an enjoyable experienceWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

8/10 – Bra

Mary-Ann

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean and breakfast was ok but cold
Bodde her 1 natt i mai 2024
Svar fra rachel den 19. mai 2024
Dear Mary-ANNThank you for taking the time to review your stay we pleased to see you had an enjoyable experienceWe Apologise that you found the breakfast cold we have shared this feedback with the relevant department tWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Binh-Thu

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Complementary breakfast. Very clean. Bus stop is right at the hotel.
Bodde her 5 netter i mai 2024
Svar fra rachel den 19. mai 2024
Dear Binh-ThuThank you for taking the time to review your recent experience we are delighted you had an enjoyable stayWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Sydney

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cost very reasonable. Good breakfast I
Bodde her 1 natt i mai 2024
Svar fra rachel den 15. mai 2024
Dear SydneyThank you for taking the time to review your recent experience at our hotel we are delighted you had an enjoyable stayWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

John og Livingston

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sraff were very efficient and friendly. Excellent value and easy journey to Southampton port.
Bodde her 1 natt i mai 2024
Svar fra rachel den 12. mai 2024
Dear JohnThank you for taking the time to review your recent experience at our hotel we are delighted to see you had an enjoyable stayWe hope to welcome you back soonKind RegardsRachelGuest Service Manager

6/10 – Grei

Alan

It is well worn tired hotel rats outside of building otherwise ok
Bodde her 1 natt i mai 2024
Svar fra rachel den 12. mai 2024
Dear AlanThank you for taking the time to review your recent experience we are disappointed to see you did not enjoy your stay and we apologise for the shortfalls in the service deliveredWe hope to welcome you back soon for a better experience in the futureKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Ronald

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Stephen

Forretningsreisende
Likte: Fasiliteter
Well done thanks
Bodde her 1 natt i mai 2024
Svar fra rachel den 8. mai 2024
Dear StephenThank you for taking the time to review your recent experience at our hotel we are delighted you had an enjoyable stayWe Hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

8/10 – Bra

Shirley

Reiste med partner
Likte: Renhold og personale og service
All the staff at this property go out their way to ensure everything is spot on. Breakfast service and reception staff were always available and keen to help in any way they can. Unfortunately the property is showing its age and the rooms and commin areas are in need of refurbishment. Stained carpets, torn wallpaper, room facilities old and worn. With an upgrade and some tlc this could be a great property. The area does not have good transport links so a car would be essential for getting around.
Bodde her 5 netter i april 2024
Svar fra rac den 8. mai 2024
Dear ShirleyThank you for taking the time to review your recent experience at our hotel we are delighted you had an enjoyable stayWe Hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Silvia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect
Bodde her 1 natt i april 2024
Svar fra rachel den 8. mai 2024
Dear SilvaThank you for taking the time to review your recent experience at our hotel we are delighted you had an enjoyable stayWe Hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

6/10 – Grei

Ivan

Reiste med partner
Likte: Personale og service
Room shabby. Staff excellent tho. Car parking a nightmare! Breakfast superb.
Bodde her 1 natt i april 2024
Svar fra Amanda den 4. mai 2024
Dear Ivan,Thank you for taking the time to leave a review.I'm glad to see you enjoyed breakfast and found the staff helpful.I am sorry to see you were disappointed with the standard of the bedroom and had difficulty parking.I do hope we can welcome you back in the future.Kind regards,AmandaGuest service manager

10/10 – Utmerket

Susan

Bodde her 1 natt i mai 2024
Svar fra rachel den 23. mai 2024
Dear SusanThank you for taking the time to review your recent stay we are delighted you had an enjoyable experienceWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

2/10 – Forferdelig

Jason

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Had to check out early due to cleanliness
Bodde her 1 natt i april 2024
Svar fra rachel den 1. mai 2024
Dear JasonThank you for taking the time to review your stay, I was disappointed to learn you had some issues with cleanliness, we do follow the IHG Way of clean so my apologies that you found we fell short in this area We always aim to rectify any problems when they are brought to our attentionWe hope we can welcome you back for a better experience in the futureKind RegardsRachelGuest Service Manager

8/10 – Bra

Disha

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed two days. It was amazing experience. Nice and clean. Many options in breakfast.
Bodde her 2 netter i april 2024
Svar fra rachel den 1. mai 2024
Dear DishaThank you for taking the time to score your recent experienceWe are pleased to see you had a pleasant stayIt will be pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Nicola

Bodde her 1 natt i april 2024
Svar fra rachel den 19. mai 2024
Dear NicolaThank you for taking the time to review your recent experience we are delighted you had an enjoyable stayWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

8/10 – Bra

Pat

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet area Not convenient to the port.Carpets in rooms need replacing. No refrigerator. Good breakfast. Comfortable beds.Would use again. Polite staff.
Bodde her 1 natt i april 2024
Svar fra rachel den 28. apr. 2024
Dear Pat Thank you for sharing your feedback with we are pleased to see you had a pleasant stayWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

10/10 – Utmerket

john

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra rachel den 27. apr. 2024
Dear JohnThank you so much for leaving us a an amazing score of 5/5 on your recent visit to our hotelWe are delighted you enjoyed your stayIt will be our pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Shirley

Bodde her 1 natt i april 2024
Svar fra rachel den 15. mai 2024
Dear ShirleyThank you for taking the time to review your recent experience at our hotel we are delighted you had an enjoyable stayWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Paul

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Another excellent stay, room was spotless and breakfast was great
Bodde her 2 netter i april 2024
Svar fra rachel den 24. apr. 2024
Dear PaulThank you for sharing this amazing feedback with us we delighted you had another excellent stay We look forward to welcoming back again soonKind RegardsRachelGuest Service Manager

8/10 – Bra

Jackie

Likte: Renhold
Likte ikke: Fasiliteter
Good hotel but inconvenient location as there's no other facilities outside the hotel.
Bodde her 1 natt i april 2024
Svar fra rachel den 18. apr. 2024
Dear JackieThank you for your feedback we are pleased you had a great stayWe hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

8/10 – Bra

Keith

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Elevator needs sorting it was broken down for the whole time we stayed with no idea when it would be repaired
Bodde her 11 netter i april 2024
Svar fra rachel den 17. apr. 2024
Dear KeithThank you for your feedback we apologise that one lift was not in service during you stay this is due to waiting for a specialist partWe hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the Breakfast. Loved the proximity to Hampshire cricket ground.
Bodde her 2 netter i april 2024
Svar fra Amanda den 15. apr. 2024
Dear Elizabeth,Thank you for your kind review. We are please to see you enjoyed your stay and hope we can welcome you back in the future.Kind regards,AmandaGuest service manager

4/10 – Dårlig

michael

Reiste med partner
Likte ikke: Personale og service
Children running around in early morning so poor soundproofing. Breakfast area a total mess even at 10.30I was told find a clean table to which there wasn't. Breakfast was ok however. I won't stay here again
Bodde her 1 natt i april 2024
Svar fra Amanda den 15. apr. 2024
Dear Michael,Thank you for taking the time to leave a review. We are sorry to see on this occasion we didn't get everything right. I do hope you will reconsider staying again in the future.Kind regards,AmandaGuest service manager

10/10 – Utmerket

paul

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an excelent choice for an overnight stop over in Southampton. Conveniently located just off M27, it is located next to the Utilita bowl venue. Rooms are clean and well presented. Staff are friendly and helpful. Food is good value and good standard. Fully recommended
Bodde her 1 natt i april 2024
Svar fra rachel den 19. apr. 2024
Dear PaulThank you for sharing this amazing feedback with us we are delighted you enjoyed your experience with us and it was also a joy to see we come recommendedWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Lorraine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good room with comfy bed. Nice buffet breakfast which was included in the price. Free carpark. Friendly staff.
Bodde her 1 natt i april 2024
Svar fra rachel den 13. apr. 2024
Dear LorraineThank you for sharing your feedback we are delighted to know you had an enjoyable stay We hope to welcome you back soon Kind regardsRachel Guest Service Manager

10/10 – Utmerket

Natalie

Bodde her 1 natt i april 2024
Svar fra rachel den 1. mai 2024
Dear NatalieThank you for taking the time to score your recent stay we are delighted you had an enjoyable experirenceWe look forward to welcoming you back soon Kind regardsRachelGuest Service Manager

8/10 – Bra

Wendy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well positioned hotel. Attentive staff. Excellent breakfast, good service. Comfortable bed, good shower, good storage, great TV reception. Two of the room lamps did not work but plenty of other lighting. Comfortable walk to the nearby retail park.
Bodde her 2 netter i april 2024
Svar fra Rachel den 8. apr. 2024
Dear Wendy Thank you for sharing your experience with us we are delighted you liked our location and all services provided We are sorry the lamps did not work we will get this looked at We hope to welcome you back soon Kind regards Rachel Guest service manager

10/10 – Utmerket

Daniele Kirk

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very very kind with me and my dog. The food was nice and I loved it the pancake machine. Maybe a fruit salad for the breakfast should be nice. Thank you
Bodde her 6 netter i april 2024
Svar fra Rachel den 7. apr. 2024
Dear Daniele Thank you for leaving this lovely review on your recent stay we are delighted we look after you and your furry friend so well We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

8/10 – Bra

laura

Bodde her 1 natt i april 2024
Svar fra rach den 27. apr. 2024
Dear LauraThank you for taking the time to score your recent visitto our hotelWe are delighted you enjoyed your stayit will be a pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Simple check in, spacious comfortable room. The included breakfast was excellent too.
Bodde her 1 natt i april 2024
Svar fra Rachel den 4. apr. 2024
Dear Robert Thank you for leaving this great review on your recent stay we are extremely pleased to see you had an enjoyable visit We hope to welcome you back soon Kind regards Rachel Guest service manager

10/10 – Utmerket

Brett

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good price and top staff and facilities. only issue when i stayed was that only 1 lift worked, which seldom came to the top floor due to demand below. long walks down the stairs.....
Bodde her 2 netter i mars 2024
Svar fra Rachel den 2. apr. 2024
Dear Brett Thank you for taking the time to review your stay we are delighted you had an enjoyable stay we apologise that one lift was out of order due to waiting for a part We hope to welcome you back soon Kind regards Rachel Guest service manager

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing to complain about. All you would ever need for a short stay qas available. Staff friendly and helpful. Breakfast was good. Lovely atmosphere within the hotel.
Bodde her 1 natt i mars 2024
Svar fra Rachel den 1. apr. 2024
Dear Paul Thank you for sharing your feedback with us we are delighted we gave you a faultless experience We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

6/10 – Grei

Zech

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Fasiliteter
Good hotel for short stays. I stayed over the Easter holidays weekend. It was chaotic at the breakfast buffet with kids, but the staff tried their level best to keep it under control.
Bodde her 3 netter i mars 2024
Svar fra Rachel den 1. apr. 2024
Dear Zech Thank you for sharing your feedback with us we are pleased you had a comfortable stay we are sorry that you experienced some issues at the breakfast buffet we are currently in one of our most busiest holiday periods so we apologise for any inconvenience caused We hope we can welcome you back in the future Kind regards Rachel Guest service manager

10/10 – Utmerket

Leah

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely great hotel. Very clean and convenient. Staff were all great and on in particular in the dining hall spoke to me about my daughter being dairy free and what we could get for her. Recommend highly.
Bodde her 1 natt i mars 2024
Svar fra Rachel den 1. apr. 2024
Dear Leah Thank you for taking the time to share this lovely feedback on your recent stayWe are extremely pleased to see we were able to help you with your daughters allergies and it's great to see we come highly recommended We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

6/10 – Grei

Martin

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Rachel den 1. apr. 2024
Dear Martin Thank you for taking the time to score your recent stay we are pleased you had a comfortable experience We hope to welcome you back soon Kind regards Rachel Guest service manager

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pleasant stay and great breakfast
Bodde her 1 natt i mars 2024
Svar fra rachel den 30. mars 2024
Dear MichaelThank you for leaving a great score on your recent visitwe are delighted you had an enjoyable experienceWe hope to welcome you back soonKind RegardsRachelGuest Service Manager