Hoteller i South Haven

«Nice»

«Our group booked rooms here while traveling for a funeral this week and unfortunately had a very poor experience with the condition of the hotel. One of the rooms in our party had heavily stained carpet and furniture that appeared to have bodily fluids or vomit stains, and it did not look like the room had been properly cleaned before check-in. Photos were taken documenting the condition. Because of the sanitation concerns, our group decided to relocate to another hotel. The location is ...

«Nice»

«There was no trash can in my room when I arrived. The towel for the floor and the have towel in the bathroom had black marks on them. There was only one wash cloth. There was trash on the floor by the nightstand. The charger didn't work on the one lamp and the outlet was blocked by the nightstand. One of the 3 pillows had burn holes in the pillowcase and another had blue ink all over it. The bed want lined up with the headboard (which was mounted to the wall and not attached to the bed). The ...

«We had clean rooms, staff was great. We would stay again but no elevator»

«Traveled with our dog. It was hassle free, and they were very accommodating. Would definitely stay again.»

«Ver clean nice big room. Bed was very uncomfortable but everything else was great »

«front desk staff Niha was outstanding. friendly, helpful. »

«It was good»

«Its an older hotel and could use some remodeling but overall room was clean. We reserved a king room however when we got there it was not available due to previous guest damaging the room. No discount was offered for the inconvenience but they were able to get us in a queen room on first floor which worked out since we had our yorkie and morkie. Overall a good visit. »

«The coffee was amazing besides being clean and staff being very friendly »

«Yes»

«Different themes for the rooms is a fun touch »

«Excellent hotel.»

«Reserved a 2 queen, they gave us a king and pull out. Would not switch or give us a refund. The pull out was peer springs, no mattress.»

«When we arrived and checked in we went to our room and when we unlocked the door with our card there was someone still using the room. So we went back to the front desk to tell them there was someone still in the room the staff had no clue that there was someone still in the room. The person at the front desk got us another room and when we got in that room it didn't look like it was even cleaned. There was hair in the sheets of the bed and hair all over the bathroom floor. And when we checked ...