Hoteller i South Haven

«I wasn't expecting the Ritz Carlton, so I went in with low expectations. All I needed was a bed and a bathroom for the night, and the hotel provided that. The staff were great! Super nice. I forgot my phone charger and the guy behind the counter provided me one to borrow for the night. The room was clean and did the job. The only bad part was the bed. It was horribly uncomfortable. It was pretty worn down and I could feel the springs and the bar in the center. Because I didn't sleep well, I laid ...

«Great rooms, comfy beds, very clean hotel, excellent breakfast, accommodating staff.»

«Excellent staff and room was very clean. Parking was Limited due to one corner of lot not draining and under some water. Another parking spot and adjacent area was full of cigarette butts»

«It’s winter »

«The coffee was amazing besides being clean and staff being very friendly »

«We had a volleyball tournament and stayed just for the night. The hotel is older, but it was updated as much as possible and clean. Staff was very friendly, pool and hot tub were decent. There is an attached bar (we didn’t go) and gas, restaurants and coffee right across the street. It isn’t luxurious but was just fine for the night!! »

«Just had a wonderful stay! Would highly recommend this hotel!»

«there is need to improve breakfast, need to add more to be called breakfast. There were no fruts. The AC was good.»

«The room was a smoking room which i picked, but as soon as you open the door, you got hit with a strong but stale smell of weed. It was so strong that i checked out at 11:15pm after checking in at about 5. Ive stayed at this place before and it was fine, so it may have just been this room as it was the first time i stayed in a smoking room. »

«Good customer service excellent»

«The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.»

«clean room»

«Room was clean. Staff were friendly. Good selection at breakfast. »

«.»

«Hotel was very clean and staff were super friendly»

«Our group booked rooms here while traveling for a funeral this week and unfortunately had a very poor experience with the condition of the hotel. One of the rooms in our party had heavily stained carpet and furniture that appeared to have bodily fluids or vomit stains, and it did not look like the room had been properly cleaned before check-in. Photos were taken documenting the condition. Because of the sanitation concerns, our group decided to relocate to another hotel. The location is ...

«It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. »