Hoteller i South Charleston

«Nice breakfast selection. Let's welcome»

«Staff was nice and helpful, location wasn't ideal but nice none the less. Loved their options on bathroom amenities and their pillows were so comfortable! The pool was nice but very humid inside. All around, I give it a 7/10»

«Nice place. Good casino. Food ok. »

«Everything was great »

«The room could have been cleaner. The ac worked well but needs to be clean. My daughter and I both had a reaction to the room air. The beds were very comfortable. Overall it was an ok stay. The staff were excellent and seemed to like their jobs. »

«Probably the worst hotel experience I’ve ever had. The showers did not work, the toilets did not flush, and we were unaware of that until after we used the toilets so the room smelled terrible. The rest of the evening because the toilet did not flush. I do not recommend going there. I called the front desk that morning and they were no help. I asked for a refund and they said a manager would be getting in contact with me today. I’ve yet to have a phone call from them zero out of 10 experience.»

«I stayed here after an assault, and despite my situation, they weren't even willing to extend my check out time by an hour. The family that runs this place isnt at all empathetic or even flexible.»

«Very nice and welcoming staff. Our room was comfortable and walkable to get dinner. Our floor was missing its ice machine, otherwise zero issues.»

«Nice and well maintained. Friendly staff. Managers reception with complimentary beer, wine and snacks both night we stayed there. One of the best Hampton Inns we have stayed at»

«It was OK. Could've been cleaner»

«A little confusing as to where to go to check in »

«No breakfast, but it wasn't far to find alternatives. You get what you pay for when we talk about room and neighbours..»

«Very good variety at breakfast »

«Location was good and the hotel was clean with a comfortable bed. Breakfast offerings could be better, somewhat limited.»

«Decent place for the area»

«Took 3 staff members, 2 hours to find my reservation, which was booked through the Home Office website. Parking is a joke. They took what used to be guest parking in the front and made the whole area very expensive valet parking. When you want your car the valet walks a few feet to get it, if you used self parking you have to walk a block and a half. Customer centered thinking suggests it should be the other way around. I met two couples in the elevator who were issued keys to rooms that were ...

«Pool was nice»

«Clean and the breakfast was really good!»

«Our carpet in our room was soaked all throughout, front desk lady was very rude to not only us but other guests»