Hoteller i South Charleston

«Average at bes»

«We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great.»

«The suit says it sleeps 5. The room had 1 bed that sleeps and 1 pullout couch that sleeps 1. Thankfully I only had 3 people in my stay. I do not know where they expect the other two to sleep.»

«I enjoy coming here to be able to sleep and gamble all in one place.I wish it had more restaurants near by to pick from.»

«Clean room staff was excellent at check in and breakfast was perfect.»

«It just seemed like maintenance was lacking a little and not much had been fixed/upgraded since we had been there 4 years ago.»

«a»

«Nearby mall and sit down restaurant. Easy on/off location from interstate highways.»

«Nice and well maintained. Friendly staff. Managers reception with complimentary beer, wine and snacks both night we stayed there. One of the best Hampton Inns we have stayed at»

«We stayed because we needed enough room for 5, that was good. The building is old and alittle run down. First the door wouldn't open, we finally got it to open. We closed the door and needed something else from the car and the door wouldn't open. After several tries we finally got it open. The attendant had to come and take part of the threshold off the bottom of the door,so we could get in and out. I wouldn't stay there again.»

«The staff was very kind and had smiles for my son. It was my first time stopping in West Virginia, and I was pleasantly surprised. I choose it for the pool, but the pool is in the middle of the parking lot, so I don’t recommend it. but the staff were great and it’s very clean.»

«The TV channels and reception were terrible. All analog. There were lower channels that looked like they were working off a set of Tin Foil antennas. Really need to fix this.»

«The pool was freezing cold. When you were in your room you could hear absolutely everything going on outside of your room. The shampoo and body wash inside the room were enough for one person one time use. Definitely not enough for 3 people staying there. The beds were super uncomfortable. The only thing this hotel had that was good was their breakfast.»

«It was a very clean and nice hotel! We enjoyed our stay.»

«Staff was incredibly helpful, provided a smoke»

«Rooms are clean and well laid out but needs update reno»

«Kind, friendly people... Quite a good breakfast»