Innendørsbasseng,2 utendørsbassenger, bassengparasoller og solsenger
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Anmeldelser av El Ksar Resort & Thalasso

4 out of 5
El Ksar Resort & Thalasso
Boulevard 14, Sousse

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 13 av totalt 72 anmeldelser." "
Rangering på 8 − Bra. 31 av totalt 72 anmeldelser." "
Rangering på 6 − Grei. 14 av totalt 72 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 72 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 72 anmeldelser." "

7,2/10

Renhold

7,0/10

Personale og service

7,0/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Anne Cathrine

Bodde her 6 netter i august 2022

8/10 – Bra

ALI

Bodde her 6 netter i februar 2024
Svar fra os den 10. feb. 2024
Thank you for your review which we note with thanks

8/10 – Bra

Evelyn

Bodde her 14 netter i januar 2024
Svar fra guest relation den 23. mars 2024
Thank you so much for your great score and wonderful comments - we hope to see you again!

8/10 – Bra

Dean

Likte: Renhold, personale og service og fasiliteter
Really nice big hotel, all staff were fantastic and couldn't help enough.
Bodde her 7 netter i januar 2024
Svar fra os den 26. jan. 2024
Thank you very much for taking the time to let us know your opinion which we note with our kind regards

8/10 – Bra

Corinna

Likte: Personale og service og overnattingsstedets bygg og tilstand
Das Hotel ist sehr schön , aber das Essen, lässt zu wünschen übrig. Es ist genug Auswahl da , aber immer das gleiche ohne Geschmack . Die Anlage ist sehr sauber . Das Personal sehr nett . Ich würde wiederkommen, aber nur mit Halbpension .
Bodde her 7 netter i november 2023
Svar fra os den 26. jan. 2024
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen, die wir mit freundlichen Grüßen zur Kenntnis nehmen

8/10 – Bra

Pedro

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i oktober 2023
Svar fra Guest Relations den 29. okt. 2023
thank you for the feedback

6/10 – Grei

Aude

Likte ikke: Overnattingsstedets bygg og tilstand
Une usine à dinart...
Bodde her 10 netter i oktober 2023
Svar fra Guest Relations den 20. okt. 2023
merci pour votre feedback

6/10 – Grei

LUDOVIC

Reiste med partner
Likte ikke: Renhold og personale og service
L entretien des équipements et des communs est a améliorer. Le ménage dans les chambres déplorable dommage car l'établissement mérite mieux avec les équipements dont il dispose.
Bodde her 3 netter i september 2023
Svar fra Guest Relations den 24. sep. 2023
Thank you for your time and feedback

6/10 – Grei

Verifisert reisende

Reiste med familie
3/10 et les points sont pour l’animation
De mon avis cet hôtel n’est pas digne de son statut 4 étoiles . Je me permets de juger faisant près de 100 nuits d’hôtels par an. Au niveau du service,la réception est catastrophique et je pèse mes mots .Je pense que l’expérience clients pour eux n’a aucune valeur. Il nous a fallu 3 jours pour régler un problème de climatisation (tomber malade). Si il n’y avait pas eu la responsable relation client je pense qu’on aurait jamais réglé ce problème. La réception se fout royalement de vos problèmes ou de votre séjour . On vous remets les clés et débrouillez vous , aucune explication sur le fonctionnement de l’hôtel . A contrario l’équipe animation , sécurité et staff restaurant font du bon travail pour vous rendre le séjour agréable . La piscine est sympa mais il va falloir vous réveiller tôt ( avant 7h) pour avoir un transat ou alors payer le maître nageur pour qu’il vous réserve un transat . Il est tout sauf maître nageur ( il a engueulé fort un enfant qui se noyait 😰) En vacances en famille je ne conseillerai pas cet hôtel car c’est un peu vous et votre chance mais si vous voulez passer un séjour sans encombre ce n’est pas la bonne adresse. Nous étions en bungalow, allez disons que c’est pas trop mal sauf plus d’eau après 22h. @ hôtel El Ksar: vous avez un bel établissement et bien situé mais malheureusement la réception et le gestionnaire piscine vous feront perdre de nombreux clients ( avis identique de nombreux touristes rencontrés lors de notre séjour).
Bodde her 7 netter i august 2023
Svar fra Guest Relations den 30. aug. 2023
Thank you for your review and your valuable feedback

10/10 – Utmerket

Patrick

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
L'hôtel est très beau, calme et très bien situé avec une belle plage à 20 m de la piscine. Le buffet et la propreté sont corrects, les installations (ascenseur, wifi) ont parfois des défaillances, l'animation est sympa et adaptée aussi aux enfants.
Bodde her 7 netter i august 2023
Svar fra Guest Relations den 16. aug. 2023
thank you Patrick for your kind words and excellent score, we hope to see you again

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vacances avec les cafards
* chambres avec cafards inclus * 2 réclamations sans résultats, ni proposition de changement de chambres * service de chambre entre sans frapper la porte. * couverture inutilisables car avec odeurs * une seule clé et qui pèse 250 grammes, pas pratique pour une famille, donc en vacances on faisait aussi des rdv pour se passer la clé. * chaleur étouffante au restaurant * restaurant mal aéré, donc on sent les grillades sur nos vêtements * 400 chambres aux complet avec une seule machine à café le matin, * vers la fin de service, on trouve plus de vaisselles, on passe aux gobelets en plastique * à 7:00 du matin, toutes les chaises longues sont réservés mais sans leurs clients, Je suis fatigué de continuer...
Bodde her 8 netter i juli 2023
Svar fra Guest Relations den 13. aug. 2023
Thank you for your anonymous review. To address your comments1) The hotel has a full hygiene and insectide programme in place. However in high temperatures it if possible for bugs to enter a room2) Housekeeping fully available for any issues 3) We are sorry the key was heavy4) The restaurant is large and ventilated5) If the restarant is about to close it may be necessary to ask staff for assistance - there is always the late breakfast pastries set up in the bar area for late dinersThanks

2/10 – Forferdelig

Abdou

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Accueil désagréable
Accueil désagréable Deux lit simple pour un voyage de noce J’ai réserver vue de jardin ou piscine j’ai eu une vue sur la toiture . Réception ne répond pas a nos demandes wifi non fonctionnel Gym fermer malgré que sur le site il annonce bien un gym sur place Mauvaise expérience je ne retournerai pas
Bodde her 7 netter i august 2023
Svar fra Guest Relations den 11. aug. 2023
Thank you for your feedback, we believe our beach front property offers great value for money and our team is available for any assistance needed. Some faciliteis such as WiFi are correctly advertised as in the lobby area

2/10 – Forferdelig

Parvez

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst Hotel... It should not be open for Business
Does not hold 4 star standard... Hotel need Major Renovation..rooms are not renovated since 1990s... Just lick of paint.. Basic cleanness is missing... Every night water stops... So go to washroom... Before 10...I have been staying for last 5 days and hot water has been an issue not to forget i escalated 4 times... Some staff are good but most doesnt give flying Flamingo... Limited sun bath chairs by the pool... And all of them taken by their staff to sell it later for petty cash... Food is mediocre... I still have 4 nights to go through this torture.. If i didnt have kids would have left... On day 1.oh yah don't go for bungalow as its further from everything... To pool its 5 mins walk.. If you come after sun set.. Lights are not even on... STAY AWAY... I dont have energy to take more pics or write more of problems at this place....... Stay away and save money
Bodde her 9 netter i juli 2023
Svar fra Guest Relations den 11. aug. 2023
Thank you for your feedback, we believe our beach front property offers great value for money and our team is available for any assistance needed.

8/10 – Bra

amel ben

Reiste med familie og små barn
Très bien sauf chambre pas très belle
Bodde her 8 netter i juli 2023
Svar fra Guest Relations den 26. juli 2023
Thank you for your great and valuable review

2/10 – Forferdelig

Ramzi

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Should be a 2 stars resort at best, not appropriate for family.
Bodde her 6 netter i juli 2023
Svar fra Guest Relations den 24. juli 2023
We offer a great 4 star beach location with plenty of facilities. totally suitable for a family stay

2/10 – Forferdelig

nader

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible et choquant
Très négatif, ils ont insulté ma femme, manque de respect
Bodde her 3 netter i juni 2023
Svar fra Guest Relations den 26. juli 2023
Our team has been with us for many years and receives excellent feedback

8/10 – Bra

Jean

Reiste med en gruppe
annimation super sauf directeur animation qui laisse a desiree.autrement mme ines au relation publique super son travail par contre la bouffe est a revoir
Bodde her 7 netter i juni 2023
Svar fra Guest Relations den 24. juni 2023
Your feedback is noted with our thanksWe thank you for taking the time to let us know your views, we think we offer a great product at a great price and are sad to hear you didn’t think the same way

6/10 – Grei

Alain

Likte: Renhold
Likte ikke: Personale og service
Séjour convenable mais pas de connexion fiable de wifi (pratiquement inutilisable), et pas de télé au vu des liaisons réseaux ?…. Le personnel est très agréable et le service aux petits soins.
Bodde her 3 netter i juni 2023
Svar fra Guest Relations den 24. juni 2023
Thank you for valuable comments -we will consider them in our future plansYour feedback is very important to us, thank you for taking the time

10/10 – Utmerket

Kari

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The first night I had some issues with my room and Ali, at the front desk, went above and beyond to resolve these issues!! I was given a new, premium room with a fantastic view and decor! 😍 From that point on my stay was amazing!! The service I received I received was outstanding in all areas, the El Baal restaurant was a highlight!! The housekeeping staff were excellent as well! The staff here, in all areas of the hotel were welcoming, helpful, and very friendly!! I can’t say enough good things about them!! Thankyou for the beautiful memories that I made here!! I would definitely recommend and return!!😘
Bodde her 7 netter i juni 2023
Svar fra Guest Relations den 24. juni 2023
Thank you for valuable comments -we will consider them in our future plansYour feedback is very important to us, thank you for taking the time

4/10 – Dårlig

Ahmed

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room is dirty i don't take any bath only shower because the bathroom doesn't have plag for the bath when you ask most of staff is arguing. You ask for cup of coffee in a cup they give it in take away cup..
Bodde her 4 netter i juni 2023
Svar fra Guest Relations den 24. juni 2023
Your feedback is noted with our thanksWe thank you for taking the time to let us know your views, we think we offer a great product at a great price and are sad to hear you didn’t think the same wayIf you wish to provide more information for us to look at please contact us

8/10 – Bra

amgad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i juni 2023
Svar fra Guest Relations den 25. juni 2023
merci pour votre score .

2/10 – Forferdelig

Francesco

Bodde her 3 netter i mai 2023
Svar fra Guest Relations den 25. juni 2023
merci pour votre score . nous essaierons d’être meilleure

8/10 – Bra

malik og st martin

globalement un bon hotel familial , bon staff
Bodde her 5 netter i mai 2023
Svar fra BT den 5. juni 2023
Merci beaucoup pour votre feedback

10/10 – Utmerket

Ikram

Bodde her 4 netter i mai 2023
Svar fra Guest Relations den 7. juni 2023
Thank you for your great score

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We recently stayed at El Kzar in Sousse. The staff were very attentive and friendly. The room was clean and comfortable. The food was delicious with a wide variety to choose from. We especially liked the local dishes. The hotel is right on the beach with wonderful soft sand. We didn't have our kids with us but we saw there were activities for kids. It was my birthday and the staff decorated our table with flowers. It was a relaxing vacation and we will return.
Bodde her 3 netter i april 2023
Svar fra BT den 5. juni 2023
Thank you for your time and feedback

10/10 – Utmerket

Hamid

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly staff nice food
Took us a day to get acclimatised but we loved our stay staff were really friendly food was nice manager was very hands on, on the ball Animations team was amazing If only I could speak Arabic or French would have been Amazing thankyou El Ksar hope to visit again soon
Bodde her 3 netter i februar 2023
Svar fra Guest Relations den 18. feb. 2023
Thank you for your great and kind comments - we hope to see you again in the future

8/10 – Bra

Rafik

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2022

8/10 – Bra

Eva

Reiste med familie
Likte: Personale og service og romkomfort
Very nice and friendly staff. Food was really great
Bodde her 3 netter i august 2022

8/10 – Bra

cyril

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bon séjour.
Hôtel familial. Chambre simple mais propre. Buffet bon et varié. Animation très sympa. Personnel réactif. Plage top. Je recommande fortement le spa.Le massage est divin à un prix plus que correct. Nous sommes vraiment très satisfait de notre séjour en général.
Bodde her 5 netter i august 2022
Svar fra Guest Relations den 10. aug. 2022
Mill mercis pour votre excellent feedback!

10/10 – Utmerket

Sohaeb

Bodde her 4 netter i august 2022

6/10 – Grei

ouiam

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i august 2022
Svar fra Guest Relations den 10. aug. 2022
Merci beaucoup pour votre feedback

8/10 – Bra

Mohamed

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Eten was perfect veel keuzes, zwembad was te klein dat was minder
Bodde her 4 netter i juni 2022
Svar fra Guest Relations den 1. aug. 2022
Thank you Mohamed for your kindness

4/10 – Dårlig

imen

Bodde her 3 netter i juli 2022
Svar fra Guest Relations den 1. aug. 2022
Thank you for your feedback

6/10 – Grei

Cristian

Bodde her 6 netter i juli 2022

8/10 – Bra

SOUHAIEB

Bodde her 4 netter i juni 2022
Svar fra Guest Relations den 12. juli 2022
Thank you for your great score!

10/10 – Utmerket

amandine

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sur classement offert par l établissement
Bodde her 7 netter i mai 2022
Svar fra Maher B - Guest Relations Manager den 21. juni 2022
Nous vous remercions d'avoir prit le temps de partager vos impressions suite à votre dernier séjour chez nous Nous sommes ravis d'apprendre que vous avez aimé notre hôtel et que vous avez passé un bon séjour chez nous A bientôt

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2020
Svar fra Guest Relations den 5. mars 2020
Thank you for your great score. We appreciate your feedbak

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personnel tres accueillant, très bonne ambiance. Tout est magnifique et très abordables. Je recommande cet hôtel
Bodde her 1 natt i oktober 2019
Svar fra Guest Relations den 21. nov. 2019
Merci beaucoup pour votre excellent commentaire

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og fasiliteter
Bodde her 3 netter i juni 2019
Svar fra Guest Relations den 27. juni 2019
Thank you for your feedback

8/10 – Bra

Omar

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 4 netter i juni 2019
Svar fra Guest Relations den 13. juni 2019
Thank you for your feedback

10/10 – Utmerket

Franco

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ottima struttura
Albergo molto accogliente. Personale sorridente e disponibile. Servizio all inclusive davvero impeccabile, compreso di bevande e caffè a volontà. Non lontano dal centro per passeggiate.
Bodde her 3 netter i april 2019
Svar fra Maher - Guest Relations Service den 23. apr. 2019
Vi ringraziamo molto per i vostri commenti Siamo lieti di notare che ti è piaciuto il tuo soggiorno e che abbiamo adorato il nostro hotel, il servizio e il personale Wea sta cercando di darti il benvenuto nella tua prossima visita a Sousse

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i april 2019
Svar fra Maher Brahem den 21. apr. 2019
Thank you for your feedback We are glad to note that you loved our property

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Les chambres sont pas propre L hôtel est tres médiocre une honte Les cuisines sont sal Je suis choquer de l état de cet hôtel Vétusté horrible pire de toute la tunisie vraiment une honte
Bodde her 7 netter i april 2019
Svar fra Guest Relations den 1. mai 2019
nous avons reçu d'excellents commentaires et sommes désolés d'apprendre que vous ne ressentiez pas la même chose

4/10 – Dårlig

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte ikke: Renhold og fasiliteter
food was ok,but carpets were dirty,pool was empty,no wifi anywere,toilet in room was smelling of sewege,furniture was old and sqeecky.defenately not a four star hotel.3 star more like
Bodde her 2 netter i mars 2019
Svar fra Guest Relations den 5. apr. 2019
Thank you for your feedback. We hope you reported this to guest relations for resolution as we have had no similar feedback

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Établissement propre, personnel chaleureux et sympathique, nourriture bonne et variée. Pas de wifi dans les chambres, télé hs
Bodde her 2 netter i mars 2019
Svar fra Guest Relations den 22. mars 2019
Merci beaucoup pour votre feedback

10/10 – Utmerket

Ahlem

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2019
Svar fra Guest Relations den 26. feb. 2019
Thank you Ahlem it was a pleasure to have you stay with us!

6/10 – Grei

jean-pierre

attention tout compris ne veut pas dire all in
Bodde her 14 netter i september 2018
Svar fra Maher B - Revenue Manager den 5. okt. 2018
Nous vous remercions pour votre feedback Nous vous informons que nous avons déjà fait de notre mieux à informer tous nos résidents que les boissons alcoolisées ne sont pas comprises dans tout compris. Nous avons ajouté des remarques et des notes sur tous les sites de réservation pour indiquer ça aux clients Nous vous remercions encore une fois pour votre commentaire et nous espérons que vous avez passé un bon séjour chez nous

6/10 – Grei

linda og paris

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Hotel médiocre peut mieux faire
Point fort: Les animations / activités sont top , il y a une très bonne ambiance c'était génial on s'amusait du matin au soir JE RECOMMANDE CETTE HOTEL POUR L'AMBIANCE + la piscine qui est bien situé , la sécurité + les boissons à volonté en bord de mer Point faible: La nourriture elle est imangeable (manque d'épice sûrement, mal cuisiner) , choix culinaire limité c'est tout les jours la même chose (pâte, pizza..) Je trouve ça inadmissible de ne pas avoir le choix et devoir faire une queue pendant 10 min pour 2 morceau de pizza d'ailleurs la pizza la pâte n'est même pas prête on doit attendre qu'il l'a prépare. Quant au transat de la plage on en trouve pas elles sont limite toute réserver aux "connaissances" du gérant de la plage
Bodde her 5 netter i juli 2018
Svar fra Revenue Manager den 1. aug. 2018
Nous vous remercions pour votre commentaire Nous sommes ravis d'apprendre que vous avez aimé notre établissement ainsi que nos animations , activités et ambiance Merci

6/10 – Grei

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
HOTEL CENTRE VILLE ET PLAGE
Les +: Hôtel en centre ville et directement sur la plage. Les - : Le restaurant n'est pas d'une grande qualité.
Bodde her 3 netter i mars 2018
Svar fra Maher Brahem den 27. mars 2018
Nous vous remercions d'avoir prit le temps de partager vos impressions suite a votre dernier séjour chez nous.

10/10 – Utmerket

Michaël

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Détente en famille
Réceptionnistes très accueillants équipe au top
Bodde her 1 natt i mars 2018
Svar fra Guest Relations den 26. mars 2018
Merci beaucoup pour votre feedback