Our hotel concierge service was exceptional, similar to what one would expect at a luxury resort. Before our visit, we bombarded concierge staff with email questions which they readily answered, in English. During our stay, they advised us, made multiple dinner reservations for us at some of Sorrento’s most popular restaurants, and arranged for us chauffeur-driven excursions. We highly recommend this hotel for many reasons, and one being the helpfulness of the front desk staff. Thank you all again for your exuberant hospitality!