Hoteller i Smyrna

«Large clean comfortable room,good air-conditioning »

«Clean, friendly staff, comfortable bed, always good service but there were no hot breakfast items available this morning??»

«Absolutely terrible, gross and not clean. We booked 3 nights we were in for work only stayed one night and checked out the next morning. Loud and smelled disgusting!! I’m asking for a refund!!»

«There wasn’t any staff there for almost 30 minutes, as I waited at the counter to check in….»

«Honestly always stay here and it’s usually great but this past visit the room cleaning got done once in 7 days I would call for towels. Toilet paper and it would be hours till I recieved some. »

«The hotel staff were very friendly, the breakfast was adequate (the scrambled eggs need improved or offer an actual salsa to flavor them up), parking was great and the hotel seemed clean. Didn’t get a chance to check out the pool. No real complaints.»

«The staff was helpful. We checked in extremely late and they were kind. The rooms were great, but there were a few issues. They were clean, however, the body wash was empty when we arrived and there was a nail from the carpet tack strip that was protruding from the floor, not enough to cause injury but enough to be noticeable. The breakfast tasted amazing. They had a limited menu you could order from and a few Starbucks drinks.»

«We made a reservation with this hotel through Expedia and when we arrived they claimed our booking was cancelled. We didn't get any notification of this and it was past 10:00pm. I called earlier in the day to confirm our booking. We later found out an employee working earlier in the day attempted to charge our card (unauthorized) and check us in before we arrived. We reserved a book now pay at the property room. The night shift worker was very helpful with at least recommending another hotel ...

«Outstanding room that needed a quick fix in the shower and the building engineers repaired quickly and accurately.»

«Good »

«Avoid this Fairfield. Our room had significant water damage (bubbling ceilings and soaked door frames). We reported it immediately, but the GM, Valerie, is now telling Marriott Corporate that 'no one ever spoke to her' in an attempt to block our refund. ​I have the timestamped emails and photos to prove otherwise. It is a sad state of affairs when a brand like Marriott allows a local GM to gaslight guests regarding structural failures. Currently considering escalating this to the Tennessee ...

«Good breakfast»

«The first room I was in was horrible. It had mold, mildew, and all whatever complained about it and no one done anything. unfortunately, I had to rebook the room that’s when they put me in a different room. TV no telephone or air-conditioning work in either rooms.. on top of all that someone stole my tennis shoes, white Reebok»

«Clean room, pet-friendly. Not the most desired location. Not easy to get in and out of the hotel to the road.»

«Great location and staff»