Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 295 av totalt 586 anmeldelser." "
10 – Utmerket
295
Rangering på 8 − Bra. 186 av totalt 586 anmeldelser." "
8 – Bra
186
Rangering på 6 − Grei. 60 av totalt 586 anmeldelser." "
6 – Grei
60
Rangering på 4 − Dårlig. 33 av totalt 586 anmeldelser." "
4 – Dårlig
33
Rangering på 2 − Forferdelig. 12 av totalt 586 anmeldelser." "
2 – Forferdelig
12
8,8/10
Renhold
8,4/10
Personale og service
7,8/10
Fasiliteter
8,8/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
andrew
29. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
andrew
Bodde her 1 natt i april 2024
10/10 – Utmerket
Krishna
31. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
have to improve more in room dining options
Krishna
Bodde her 2 netter i mars 2024
Svar fra Leovi James Paguibitan den 25. apr. 2024
Dear Ms. Krishna,Warmest Greetings from Equarius Hotel Singapore!We very much appreciate your feedback regarding your stay at the Equarius Hotel Sentosa Singapore.It is always a pleasure to receive feedback, and our sincerest apologies that you have a few experiences that did not meet your standards. We will surely share your comments with our team for an immediate action. We are sure that this feedback will positively affect and serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that you still give us a chance to welcome you back in the future.Sincerely,Leovi James PaguibitanAssistant Operations Manager
8/10 – Bra
Harkamal
Reiste med familie
16. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dimming pool is a bit far away
Harkamal
Bodde her 2 netter i mars 2024
Svar fra Leovi James Paguibitan den 25. apr. 2024
Dear M. Harkamal,Warmest Greetings from Equarius Hotel Singapore!We very much appreciate your ratings regarding your stay at the Equarius Hotel Sentosa Singapore.It is always a pleasure to receive feedback, and our sincerest apologies that you have a few experiences that did not meet your standards. We will surely share your comments with our team for an immediate action. We are sure that this feedback will positively affect and serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that you still give us a chance to welcome you back in the future.Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
Mei
9. mars 2024
Mei
Bodde her 6 netter i mars 2024
Svar fra Leovi James Paguibitan den 25. apr. 2024
Dear M. Mei,Greetings from Equarius Hotel Singapore.We have nothing to say as well but a big thank you for honouring us with your trust to create memorable moments during your stay with us. Our Guest Services Team are readily here to serve valued guests like yourself, and we look forward to welcoming you back!Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
KINUYO
1. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service and wonderful staff
KINUYO
Bodde her 1 natt i februar 2024
Svar fra Agus Emilyadi B S (Yadi) den 4. mars 2024
Dear Mr Kinuyo, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and staff. We truly appreciate your support and hope to continue providing you with top-notch service in the future.Best Regards, Agus Emilyadi B S (Yadi)Assistant Operations Manager
2/10 – Forferdelig
Chong Wei
Reiste med familie
25. feb. 2024
Likte ikke: Renhold, personale og service og fasiliteter
Room was not property cleaned. After checked into the room, found candy wrapper on floor and contact lens from previous visitors.
Semi buffet was in a very sorry state and not worth a single cent being paid for.
Concierge staff not able to tell exact timing of shuttle service ( was told next bus coming in 12mins and decided to go for a walk around the compound but it came almost immediately after we walked off )
So much restrictions in pool usage that might as well don’t even allow your non-villa guests to use at all.
In fact there are so much of negative feedbacks that I would like to write but would summarised into a line
“Who so ever thinking of staying there, don’t bother. Save your time and money for somewhere else nicer”
Chong Wei
Bodde her 2 netter i februar 2024
Svar fra Ian Yeo den 25. feb. 2024
Dear Mr. Chuah,Warm greetings from Equarius Hotel and Villas!I hope this message finds you well. We recently received your feedback regarding your stay with us, and I wanted to personally reach out to express our sincere apologies for the experience that fell short of your expectations. Your insights are valuable in helping us improve.We are currently looking into the matter to ensure that proper actions are taken to address the issues highlighted by you, and we truly appreciate you taking the time to share us your feedback as it will definitely help us to improve better.We apologize for any inconvenience you may have experienced and are committed to making your future visits more enjoyable.Please do not hesitate to contact me should you require any further assistance, and we look forward to welcoming you again in the not-too-distant future.Thank you.Best Regards, Ian YeoAssistant Operations Manager, Equarius Hotel & Villas
10/10 – Utmerket
Wai ying
Reiste med familie
17. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Choice For Family Trip
Nice connected room, convenience for family trip.
Wai ying
Bodde her 3 netter i februar 2024
Svar fra Leovi James Paguibitan den 25. feb. 2024
Dear M. Wai Ying,Warmest Greetings from Equarius Hotel Singapore.We are honoured to receive such excellent feedback on your recent hotel experience. We sincerely thank you for highlighting the room comfort.Your gracious feedback has been shared with our team. They are certainly delighted for having been given the opportunity of creating everlasting memories that you can cherish.We certainly look forward to welcoming you again and create more magnificent memories.Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
Dongwan
8. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dongwan
Bodde her 1 natt i januar 2024
Svar fra Leovi James Paguibitan den 25. feb. 2024
Dear M. Dongwan,Greetings from Equarius Hotel Singapore.We have nothing to say as well but a big thank you for honouring us with your trust to create memorable moments during your stay with us. Our Guest Services Team are readily here to serve valued guest like yourself, and we look forward to welcoming you back!Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
Verifisert reisende
Reiste med familie
5. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 2 netter i januar 2024
Svar fra Leovi James Paguibitan den 25. feb. 2024
Dear Esteemed Guest,Greetings from Equarius Hotel Singapore.We have nothing to say as well but a big thank you for honouring us with your trust to create memorable moments during your stay with us. Our Guest Services Team are readily here to serve valued guest like yourself, and we look forward to welcoming you back!Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
Ling
Reiste med familie og små barn
2. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
excellent
Ling
Bodde her 3 netter i januar 2024
Svar fra Leovi James Paguibitan den 25. feb. 2024
Dear M. Ling,Greetings from Equarius Hotel Singapore.We have nothing to say as well but a big thank you for honouring us with your trust to create memorable moments during your stay with us. Our Guest Services Team are readily here to serve valued guest like yourself, and we look forward to welcoming you back!Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
Jeremy Ong Chun
Reiste med familie og små barn
19. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Jeremy Ong Chun
Bodde her 1 natt i januar 2024
Svar fra Ian den 31. jan. 2024
Dear Jeremy,Thank you for taking the time to share your review following your recent stay with us! It is our pleasure to know you have enjoyed your stay.The team is beyond thrilled for this review and eagerly awaits for your next visit!Once again, thank you for choosing to stay with us, and we hope to see you again.Warmest Regards,Ian YeoAssistant Operations ManagerEquarius Hotel and Villas
10/10 – Utmerket
Hyosik
11. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyosik
Bodde her 2 netter i januar 2024
Svar fra Ian den 31. jan. 2024
Dear Hyosik,Thank you for taking the time to share your review following your recent stay with us! It is our pleasure to know you have enjoyed your stay.The team is beyond thrilled for this review and eagerly awaits for your next visit!Once again, thank you for choosing to stay with us, and we hope to see you again.Warmest Regards,Ian YeoAssistant Operations ManagerEquarius Hotel and Villas
10/10 – Utmerket
WAN-WEN
Reiste med en gruppe
2. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
WAN-WEN
Bodde her 1 natt i desember 2023
Svar fra Ian den 9. jan. 2024
Dear Wan-Wen,Warm Greetings from Equarius Hotel and Villas.Glad to hear that you enjoyed your staycation with us. Our team members make every effort to ensure our guests are comfortable and have a memorable stay.Thank you for endorsing us, we look forward to welcoming you back again in the not-too-distant future.Best Regards,IanAssistant Operations ManagerEquarius Hotel and Villas
10/10 – Utmerket
Verifisert reisende
Reiste med familie
28. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 2 netter i desember 2023
Svar fra Ian den 31. jan. 2024
Dear Guest,Thank you for taking the time to share your review following your recent stay with us! It is our pleasure to know you have enjoyed your stay.The team is beyond thrilled for this review and eagerly awaits for your next visit!Once again, thank you for choosing to stay with us, and we hope to see you again.Warmest Regards,Ian YeoAssistant Operations ManagerEquarius Hotel and Villas
6/10 – Grei
Rick
Reiste med familie
18. nov. 2023
Likte ikke: Overnattingsstedets bygg og tilstand
standard dropped tremendously...even before covid,used to be good during 2014 to 2015,now no soft drinks or beer in fridge,in room dining also cut to very limited choices..sad to say,used to be my favourite place for staycation but not anymore
Rick
Bodde her 2 netter i november 2023
Svar fra Ian Yeo den 28. nov. 2023
Dear Rick,Thank you for your recent patronage to our hotel, it is our great honor to host you in Resort World Sentosa.I would also like to thank you for taking the time to share me your feedback for your stay experience in Equarius Hotel, what you have experienced recently indeed does not reflect well on the hotel standards. We will definitely look into the areas mentioned to ensure that it will not happen again in future.We appreciate your patience and understanding as we work to make these changes. We hope that you will give us another chance to demonstrate our commitment to providing our guests with an exceptional experience.Thank you for your continued patronage.Best Regards,Ian YeoAssistant Operations Manager - Hotels
10/10 – Utmerket
Justin
14. nov. 2023
Justin
Bodde her 1 natt i november 2023
Svar fra Leovi James Paguibitan den 17. nov. 2023
Dear Mr. Justin,Greetings from Equarius Hotel Singapore.We have nothing to say as well but a big thank you for honouring us with your trust to create memorable moments during your stay with us. Our Guest Services Team are readily here to serve valued guest like yourself, and we look forward to welcoming you back!Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
LU
1. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dear M. Lu,Warmest Greetings from Equarius Hotel Singapore!We are happy to receive honest feedback on your hotel experience. Thank you for highlighting the room comfort and impeccable service.Your gracious feedback has been shared with the management. They are certainly delighted for having been given the opportunity of creating everlasting memories that you can cherish.We certainly look forward to welcoming you again and create more memorable moments soon.Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
MINSOO
Reiste med familie
19. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Moon hee and kiki was so kind!!
They are the best staff.
MINSOO
Bodde her 2 netter i oktober 2023
Svar fra Leovi James Paguibitan den 3. nov. 2023
Dear M. Minsoo,Warmest Greetings from Equarius Hotel Singapore!Thank you for staying with us and taking your valuable time to share your experience.It is delightful to know that you had an amazing experience with us and especially appreciated the top-class service by our team of superstars. The team were delighted with your special mention! It is also amazing to know that you liked the comfort of your room, the beautiful view and the well-thought in-room amenities. We do look forward to host you again here at Equarius Hotel Sentosa Singapore soon. Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
bee chen
Reiste med familie
12. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is remotely located, but we enjoyed the quietness and shuttle bus service made moving around easy. All Staff were very friendly and helpful. Loved the room size and overall rooms were clean, but little details like dusting headboard, cleaning the hair off sofa could be improved.
bee chen
Bodde her 2 netter i oktober 2023
Svar fra Leovi James Paguibitan den 3. nov. 2023
Dear M. Bee Chen,Warmest Greetings from Equarius Hotel Singapore!We very much appreciate your comments regarding your stay at the Equarius Hotel Sentosa Singapore!It is always a pleasure to receive feedback, and our sincerest apologies that you have a few experiences that did not meet your standards and we will surely share your comments with our team for an immediate action. We are sure that this feedback will positively affect and serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Leovi James PaguibitanAssistant Operations Manager
8/10 – Bra
Siu Tung
11. okt. 2023
Siu Tung
Bodde her 2 netter i september 2023
Svar fra Leovi James Paguibitan den 3. nov. 2023
Dear M. Siu Tung,Greetings from Equarius Hotel Singapore.We have nothing to say as well but a big thank you for honouring us with your trust to create memorable moments during your stay with us. Our Guest Services Team are readily here to serve valued guest like yourself, and we look forward to welcoming you back!Sincerely,Leovi James PaguibitanAssistant Operations Manager
4/10 – Dårlig
SEONMIH
Reiste med familie
9. okt. 2023
Likte: Renhold
Likte ikke: Personale og service
Not good experience
I have requested to extend the check out to 12pm and they were ok with it however, when I came to the room, the key didnt work even though it was before 12pm. We had a toddler with us and the room was really far at the end it was a bit difficult for is to go down to just to get the key activated. If this was the case they should have told us in advance so we could activate it before we come up. And they asked to get water from water dispenser by our selves? We are paying more than 600 per night and we are not getting this kind of service? And breasfast so expensive but yet the quality is so poor
SEONMIH
Bodde her 1 natt i oktober 2023
Svar fra Leovi James Paguibitan den 3. nov. 2023
Dear M. Seonmih,Warmest Greetings from Equarius Hotel Singapore!We very much appreciate your comments regarding your stay at the Equarius Hotel Sentosa Singapore.It is always a pleasure to receive feedback, and our sincerest apologies that you have a few experiences that did not meet your standards. We will surely share your comments with our team for an immediate action. We are sure that this feedback will positively affect and serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that you still give us a chance to welcome you back in the future.Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
Verifisert reisende
22. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel, difficult to find if coming by foot.
Location a bit hard to find by foot, need to take a shuttle after a short walk from the monorail station. Google maps was a bit inaccurate. However, once you find the place. Great property. Secluded and quiet. The pool was empty. Downside food options limited aside from the hotel restaurant.
Verifisert reisende
Bodde her 1 natt i september 2023
Svar fra Leovi James Paguibitan den 3. nov. 2023
Dear Esteemed Guest,Warmest Greetings from Equarius Hotel Singapore!How thrilled we all are to receive your wonderfully written review! On behalf of the entire team, thank you so much for honouring us with your trust to create memorable moments during your stay with us.Your gracious feedback has been shared with our entire team. We are certainly delighted for having been given the opportunity of creating everlasting memories that you can cherish.Thank you once again for your very detailed review. We look forward to being part of your future visits and it would be a great honour to welcome you back to Equarius Hotel Sentosa Singapore!Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
YooKang
Reiste med familie og små barn
20. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very comfy.
I liked the swimming pool and the service was very good!
YooKang
Bodde her 4 netter i september 2023
Svar fra Leovi James Paguibitan den 3. nov. 2023
Dear M. Yoo Kang,Warmest Greetings from Equarius Hotel Singapore.We are honoured to receive such excellent feedback on your recent hotel experience. We sincerely thank you for highlighting the room comfort and impeccable service.Your gracious feedback has been shared with our team. They are certainly delighted for having been given the opportunity of creating everlasting memories that you can cherish.We certainly look forward to welcoming you again and create more magnificent memories.Sincerely,Leovi James PaguibitanAssistant Operations Manager
10/10 – Utmerket
Vasos
Reiste med familie
2. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vasos
Bodde her 2 netter i august 2023
8/10 – Bra
Nami
13. aug. 2023
Likte: Renhold og overnattingsstedets bygg og tilstand
Nami
Bodde her 2 netter i august 2023
10/10 – Utmerket
Cynthia
Reiste med familie
11. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cynthia
Bodde her 2 netter i august 2023
6/10 – Grei
Jobel
5. aug. 2023
Jobel
Bodde her 1 natt i august 2023
10/10 – Utmerket
Yeonjung
29. juli 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Yeonjung
Bodde her 2 netter i juli 2023
8/10 – Bra
JEE EUN
1. juli 2023
JEE EUN
Bodde her 2 netter i juni 2023
10/10 – Utmerket
Sumit
Reiste med familie
27. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Extreamly good resort
Extreamly good resort , staff is friendly !
Only problem is ko bar in the resort !
Sumit
Bodde her 5 netter i juni 2023
6/10 – Grei
Shefali
Reiste med familie
20. juni 2023
Likte: Personale og service og romkomfort
Shefali
Bodde her 6 netter i juni 2023
10/10 – Utmerket
Mei Hing
Reiste med familie
18. apr. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mei Hing
Bodde her 2 netter i april 2023
10/10 – Utmerket
Steve
15. apr. 2023
Steve
Bodde her 2 netter i april 2023
8/10 – Bra
Craig
Reiste med familie
10. apr. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Craig
Bodde her 2 netter i april 2023
10/10 – Utmerket
Jeanne
Reiste med familie
23. mars 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Jeanne
Bodde her 3 netter i mars 2023
10/10 – Utmerket
Mitch
22. feb. 2023
Mitch
Bodde her 1 natt i februar 2023
10/10 – Utmerket
Choong Ghee
8. jan. 2023
Choong Ghee
Bodde her 2 netter i januar 2023
10/10 – Utmerket
Sejung
Reiste med familie
7. jan. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sejung
Bodde her 2 netter i desember 2022
8/10 – Bra
Sonay
Reiste med familie
4. jan. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sonay
Bodde her 2 netter i desember 2022
10/10 – Utmerket
Verifisert reisende
Reiste med familie
2. jan. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Peaceful family staycation over New Year's Eve
We booked a Garden Deluxe room. It was very spacious with lots of walking space even with an extra bed. While we expected a garden, we didn't realise the garden, bedroom and bathroom were pretty much the same size.
Our favourite part had to be the pool. It was nice and peaceful unlike many of the other pools on the island. Great for families with kids as the pool was uniformly at 1.2m.
Breakfast was either a set menu with side buffet onsite, or international buffet at Hard Rock.
Verifisert reisende
Bodde her 2 netter i desember 2022
Svar fra Leovi James Paguibitan den 8. nov. 2023
Dear Esteemed Guest,Warmest Greetings from Equarius Hotel Singapore.We are honoured to receive such excellent feedback on your recent hotel experience. We sincerely thank you for highlighting the room comfort and great facilities.Your gracious feedback has been shared with our team. They are certainly delighted for having been given the opportunity of creating everlasting memories that you can cherish.We certainly look forward to welcoming you again and create more magnificent memories.Sincerely,Leovi James PaguibitanAssistant Operations Manager
8/10 – Bra
Pun Lap
Reiste med familie
28. des. 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pun Lap
Bodde her 2 netter i desember 2022
10/10 – Utmerket
Non
Reiste med familie og små barn
24. des. 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte: Renhold, personale og service og romkomfort
Lux plus
Very luxurious and spacious Close to Universal Studio and Adventure Cove water park
Daniel
Bodde her 3 netter i desember 2022
4/10 – Dårlig
Muhammad
Reiste med familie og små barn
19. des. 2022
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Check in was poorly done. Explanation of amenities by front desk unclear. Shuttle services not explained properly. Poor buffet spread. Poor food choice. Very limited in-room dining. Crib provided is rather old.
Muhammad
8/10 – Bra
Allan
14. des. 2022
Likte: Renhold, personale og service og fasiliteter
Allan
10/10 – Utmerket
Nisa
Reiste med familie
10. des. 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay!
We had a 1 night stay in the direct access pool room.. Everything was great and we love it there.. our son enjoyed his pool time and don’t even want to check out.. will definitely come again! Staff was great and helpful too!
Nisa
Bodde her 1 natt i desember 2022
6/10 – Grei
Tomohiro
Forretningsreisende
19. nov. 2022
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand