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Anmeldelser av Fragrance Hotel - Oasis

2 out of 5
Fragrance Hotel - Oasis
435 Balestier Road, Singapore

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 105 av totalt 674 anmeldelser." "
Rangering på 8 − Bra. 261 av totalt 674 anmeldelser." "
Rangering på 6 − Grei. 218 av totalt 674 anmeldelser." "
Rangering på 4 − Dårlig. 53 av totalt 674 anmeldelser." "
Rangering på 2 − Forferdelig. 37 av totalt 674 anmeldelser." "

7,6/10

Renhold

7,6/10

Personale og service

7,2/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Bastian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 5 netter i mars 2024
Svar fra Roland den 24. mars 2024
Dear Bastian,Thank you for your positive rating. We strive to make each stay as comfortable and affordable for all our guests and we are happy to learn that we had met your expectations. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

8/10 – Bra

???

Likte: Renhold, personale og service og fasiliteter
壁が薄いから色々な音が聞こえてくる。敏感な人は注意が必要かも。
Bodde her 1 natt i mars 2024

8/10 – Bra

Dhinesh

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near to hawker center. More food options around the area. very close to bus stop. Staffs were very friendly. Worth for money. Highly recommended.
Bodde her 9 netter i februar 2024
Svar fra Roland den 3. mars 2024
Dear Dhinesh,It is heartening to hear that your stay had been a wonderful one and that our location and service had met to your expectations. Our hotel location is indeed very convenient for travellers with our close proximity to many eateries, public transport and convenient amenities. I hope you have had enough time to explore all sorts of local foods and we look forward to serving you again soon!Warm Regards,RolandGuest Experience Executive

6/10 – Grei

Paul

Reiste med familie
Likte: Renhold
Location is fine but accommodation is basic and room is very small and box like. Fine for a very short stay Staff were very friendly and helpful
Bodde her 2 netter i januar 2024
Svar fra Roland den 29. jan. 2024
Dear Paul,It is heartening to hear that your stay had been a comfortable one and our location and service had met to your expectations. As Singapore is really small as compared to most countries, hotel rooms here in our city have also been scaled accordingly. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

2/10 – Forferdelig

Raffi

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Roland den 29. jan. 2024
Dear Raffi,We are not able to find any helpful comments in your review that can help us identify any area for improvement. Please share your feedback directly with our Front Desk so that my helpful colleagues will be able to assist in providing a comfortable stay at our hotel.Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Vivienne

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra Roland den 23. jan. 2024
Dear Vivienne,Thank you for your positive rating! We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

Ahmed

Property is average with basic facilities
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Cheah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Vasile

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good, I’m like . Very nice reception. Talk to me. Very nice good respect thank you everybody👍
Bodde her 6 netter i desember 2023
Svar fra Roland den 2. jan. 2024
Dear Vasile,Thank you for leaving a five star review and compliments for our lovely hospitality team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

4/10 – Dårlig

masanori

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
シャワーがトイレの壁にあり、水浸しになります。また熱い湯も出ません。
Bodde her 2 netter i november 2023
Svar fra Roland den 3. des. 2023
Dear masanori,Thank you for choosing to stay with us. Unlimited hot water is available all the time, and just needs to be turned on using a switch positioned right outside the bathroom. This is in line with Singapore's effort for energy conservation. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

Christopher Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cant really get any better for a 2 star. Clean and the staff were nice, room cleaned everyday
Bodde her 7 netter i oktober 2023
Svar fra Roland den 3. nov. 2023
Dear Christopher,Thank you for giving us a perfect rating! We are heartened to hear that your stay was an impeccable one, from the cleanliness of the hotel to the services of the staff. It has been such a pleasure to have provided you with an excellent hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

Imelda

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i oktober 2023
Svar fra Roland den 3. nov. 2023
Dear Imelda,Thank you for leaving a perfect rating. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We look forward to welcoming you back and experience our hospitality!Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

zhiying

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bus stop right next door. A lot of food / restaurant walking distance. Staff very friendly. Asked something from front desk, be my door less than 2 minutes. Small but convenient. Thinking about the overall Singapore hotel price, this worth it.
Bodde her 2 netter i september 2023
Svar fra Roland den 4. okt. 2023
Dear zhiying,The Hotel Team deeply appreciates your kind words for Fragrance Hotel Oasis and is delighted to learn of your very good hotel experience. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of the staff. It is always great to learn that our efforts contribute to a positive experience for our guests. We are confident that our room rates are always highly competitive, and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive

6/10 – Grei

Neo

Bodde her 1 natt i september 2023

6/10 – Grei

Neo

Bodde her 1 natt i september 2023

10/10 – Utmerket

MARIA AURELIA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is near to everything. The staff are so kind and polite. We will definitely book again in this hotel because of the kindness of the staff. Excellent service.
Bodde her 2 netter i september 2023
Svar fra Roland den 17. sep. 2023
Dear MARIA,The Hotel Team is delighted to learn your impeccable stay experience with us, from our hotel's excellent location and amazing hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

MARIA AURELIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is near to everything. The staff are very kind and helpful. We will Definitely comeback here. We enjoy our stay here.
Bodde her 1 natt i august 2023
Svar fra Roland den 17. sep. 2023
Dear MARIA,The Hotel Team is delighted to learn your impeccable stay experience with us, from our hotel's excellent location and amazing hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 – Grei

Sakkaphant

Likte: Renhold og personale og service
Bodde her 2 netter i juni 2023
Svar fra Roland den 11. juli 2023
Dear Sakkaphant,Thank you for choosing to stay with us. We value your patronage and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

Cheah

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel staff are very friendly and nice.
Bodde her 2 netter i juni 2023
Svar fra Roland den 26. juni 2023
Dear Cheah,Thank you for leaving a five star review and compliments for our lovely hospitality team! We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. The Hotel Team looks forward to be of service to you again!Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

Allan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A budget hotel worth its price, with accessible bus stops around the hotel to reach city areas easily
Bodde her 3 netter i juni 2023
Svar fra Roland den 23. juni 2023
Dear Allan,Thank you for staying with us and appreciating our highly competitive room rates. Our hotel with newly renovated rooms is indeed very well located with great accessibility to city areas via Singapore's world class transport system. We would love to have the opportunity to welcome you back again! Warm Regards,RolandGuest Experience Executive

6/10 – Grei

Anna Lorainne

Reiste med familie
Bodde her 4 netter i mai 2023
Svar fra Roland den 11. juni 2023
Dear Anna,Thank you for choosing to stay with us. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

Flor Madelene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staffs are nice and kind.
Bodde her 2 netter i mai 2023
Svar fra Roland den 11. juni 2023
Dear Flor,The Hotel Team deeply appreciates your kind words for Fragrance Hotel Oasis and is delighted to learn of your very good hotel experience. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. The Hotel Team looks forward to be of service to you again!Warm Regards,RolandGuest Experience Executive

8/10 – Bra

veronica

Bodde her 5 netter i april 2023
Svar fra Roland den 19. mai 2023
Dear veronica,Thank you for leaving a glowing review! We are happy to hear that you had enjoyed your stay with us. We hope to have the pleasure of inviting you through our doors again.Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Maung Moe

Bodde her 5 netter i april 2023
Svar fra Roland den 19. mai 2023
Dear Maung,Thank you for giving us a positive rating review. It means a lot to us to hear that you had a great stay in our hotel. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Faith

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
They made a way for our entire family to stay in the hotel which was appreciated.
Bodde her 5 netter i april 2023
Svar fra Roland den 7. mai 2023
Dear Faith,Thank you for choosing our hotel as your preferred accommodation choice for your family vacation! We are pretty sure all our hotel staff enjoyed having you and your family with us as much as you have enjoyed your stay. We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

Gerhard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kleine Zimmer, aber sauber und sicher.
Bodde her 27 netter i mars 2023
Svar fra Roland den 1. mai 2023
Dear Gerhard,The Hotel Team is delighted to receive your awesome review rating! We are delighted that you had enjoyed your stay with us in particular with our clean and comfortable room. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 – Grei

Brianna

Reiste med familie
Likte ikke: Fasiliteter
Very much budget accommodation - tiny rooms and combined toilet/shower bathroom style. It smelt very strongly of bleach/cleaning products. Not terrible but I wouldn't stay here again. The location is not fantastic either but fine for one night if you aren't spending any time in your room.
Bodde her 1 natt i april 2023

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s near to a number of popular eating places
Bodde her 1 natt i mars 2023
Svar fra Roland den 26. apr. 2023
Dear Michael,Thank you for giving us a perfect rating and for recommending our hotel to other travellers! You are indeed correct to point out that our hotel is in the vicinity of some really great and affordable food. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Andrea

Reiste med partner
Likte: Renhold og personale og service
Bodde her 4 netter i mars 2023
Svar fra Roland den 26. apr. 2023
Dear Andrea,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is lovely to hear that you had enjoyed your stay and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Willy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to food court and bus stop
Bodde her 3 netter i mars 2023
Svar fra Roland den 19. apr. 2023
Dear Willy,We are delighted to receive your awesome review! Thank you for highlighting that our hotel is located in close proximity to public transport and nice eateries. We hope to remain the hotel of your choice in your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Hoang Long

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 4 netter i februar 2023
Svar fra Roland den 13. mars 2023
Dear Hoang-Long,The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 – Grei

TinBoon

Check-in at 3pm was a little late. I stay for 8 nights and have to pray every morning that they remember to make up my room. After the first night, was waiting in the room for makeup service till 5pm. Then went to receptionist to request for room makeup and was told the service staff had left. They asked whether did i put a do not disturb sign, then asked whether did i put the makeup room sign......all sort to excuse. My very first time staying in hotels throughout my past 20 years travelling where the makeup room was missed by hotel. With this experience, i know now what the difference is between 2,3,4,5 star hotels.
Bodde her 8 netter i januar 2023

8/10 – Bra

NOBORU

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
ロケーションが抜群。
Bodde her 2 netter i januar 2023

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Fragrance Hotel is a modern and spotlessly clean hotel in the Novena district. The staff are very friendly, helpful and we enjoyed our stay.
Svar fra Roland den 12. feb. 2023
Dear David,We are delighted that you had enjoyed your stay with us, in particular the clean and modern room and the great service provided by our staff. Thank you again for sharing your experience. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

6/10 – Grei

Delsen

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant stay
I had a pleasant holiday in Singapore. The receptionists were helpful and kind, the room was clean and comfortable. Bus station, convenience store and food court just nearby the hotel. Definitely will stay back to this hotel if I visit Singapore again
Bodde her 2 netter i desember 2022
Svar fra Roland den 7. jan. 2023
Dear Guest,Thank you for leaving a five star review and compliments for our lovely hospitality team. We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Gota

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service of the staff was quite excellent, they were so friendly. I really enjoyed the stay. Thanks!
Svar fra Roland den 7. jan. 2023
Dear Gota,The Hotel Team is humbled and grateful to receive your kind words. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our wonderful staff team. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Nathan

Bodde her 1 natt i desember 2022
Svar fra Roland den 30. des. 2022
Dear Nathan,The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 – Grei

Jeffrey

Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Location was perfect but condition of rooms poor....strong stale smell in the room
Bodde her 5 netter i november 2022
Svar fra Roland den 20. des. 2022
Dear Jeffrey,We appreciate your review and thank you for staying with us. The smell could be due to condensation and we are making some alteration to the air con system to prevent condensation. Thank you again for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards and facilities.Warm Regards,RolandGuest Experience Executive

10/10 – Utmerket

Alice

Bodde her 1 natt i november 2022
Svar fra Roland den 20. des. 2022
Dear Alice,Thank you for leaving a glowing review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Tandariin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very affordable prices for a comfortable, clean stay. Much nicer than other Fragrance Hotels.
Bodde her 1 natt i oktober 2022
Svar fra Roland den 2. des. 2022
Dear Tandariin ,Thank you for sharing your positive stay experience. We are delighted that you had spotted a great bargain in staying with us at Fragrance Hotel - Oasis and we look forward to your next stay with us!Warm Regards,RolandGuest Experience Executive

8/10 – Bra

Sze Sun

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2022
Svar fra Roland den 2. des. 2022
Dear Sze Sun ,Thank you for choosing to stay with us. The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 – Grei

Marina og Jakarta selatan

Bodde her 4 netter i september 2022

6/10 – Grei

Emma

Reiste med partner
Likte: Personale og service
Bodde her 3 netter i oktober 2022
Svar fra Thaddaeus den 25. okt. 2022
Dear Emma,Thank you for your review. We hope to have the opportunity to welcome you back for a better stay.Warm Regards,ThaddaeusGuest Experience Executive

8/10 – Bra

Jutarat

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
พนักงานบริการดี ที่พักสะอาด หน้าที่พักมีป้ายรถเมล์ แต่ค่อนข้างไกลจาก MRT เดินประมาณ 15 นาที
Bodde her 3 netter i august 2022
Svar fra Stanley den 16. okt. 2022
Dear Jutarat,Thank you for choosing to stay with us. You have rightly said that the MRT station is about 15 minutes walk away. However there are buses at the bus stop which will bring you to the MRT station in 5 minutes. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards, Stanley Guest Relations Executive

10/10 – Utmerket

Peter

Bodde her 1 natt i august 2022
Svar fra Thaddaeus den 18. okt. 2022
Dear Peter,Thank you for staying with us at Fragrance Hotel - Oasis and leaving a perfect review for your stay.The Hotel Team eagerly anticipates your return to our hotel in the near future.Warm Regards,ThaddaeusGuest Experience Executive

4/10 – Dårlig

GEOFFREY

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Upon arrival before I had even said hello I was greeted with "you can't check in till 3". My response was that was okay I'll just sit here and wait but she continued with "No NO No you can't, you have to leave and go outside". We were turned out into the street like lepers. As repeat customers I don't think we will return.
Bodde her 2 netter i juli 2022

8/10 – Bra

MUHAMMAD

Bodde her 7 netter i juli 2022
Svar fra Stanley den 9. sep. 2022
Dear Muhammad,thank you for rating us highly. We would love to welcome you back for another lovely experience soon.Warm Regards, Stanley Guest Relations Executive

6/10 – Grei

Karsten

Likte ikke: Renhold
Hellhörige Zimmer in leicht abgelegener Lage
Ich hatte ein Zimmer mit Fenster für zehn Nächte und da ich schon mehrfach in Singapur übernachtet habe, weiß ich was man für diese Preisklasse erwarten kann. Leider stört es mich dann, wenn die sogenannten "low hanging fruits" nicht erfüllt werden. Das Zimmer machte oberflächlich einen sauberen Eindruck, aber bei genauerem hinschauen wurde ich dann doch eines anderen belehrt. Haare und leichter Dreck in allen Ecken und auch nach mehreren Nächten wurde dies nicht besser. Das Wasser wurde nur lauwarm und war meist eher kalt, etwas das mich nicht störte da ich am Abend gerne eine kalte Dusche nach einem Tag in dieser Hitze nehme. Die Dusche ist sehr klein und man steht beim Duschen über der Toilette, der Boden bleibt nass und rutschig falls man später wieder reingeht. Größere Probleme hatte ich mit der Hellhörigkeit der Zimmer. Leider hatte ich während eines Haupteiles meines Aufenthaltes jemanden auf dem Stockwerk der sich nicht darum kümmerte. Das Hotel kann dafür zwar nur sehr indirekt etwas. Aber für Leute mit leichtem Schlaf wird es hier Probleme geben. Das gute zum Schluss: Das Personal an der Rezeption war sehr freundlich. Die Handtücher waren immer sauber. Die Lage ist OK, aber nicht perfekt. Busstation vor der Haustür, zur Metro mit Einkaufszentrum ca.15 Minuten schnellen Ganges. Food-Hawker oder auch Starbucks und McDonalds gleich ums Eck. Der Preis ist günstig und für einen kurzen Aufenthalt als Solo-Reisender würde ich dieses Hotel wieder buchen, sonst eher nicht.
Bodde her 10 netter i juni 2022