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Anmeldelser av Harbour Hotel Sidmouth

4 out of 5
Harbour Hotel Sidmouth
Manor Road, Sidmouth, England

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 262 av totalt 521 anmeldelser." "
Rangering på 8 − Bra. 172 av totalt 521 anmeldelser." "
Rangering på 6 − Grei. 54 av totalt 521 anmeldelser." "
Rangering på 4 − Dårlig. 24 av totalt 521 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 521 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Gail

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything about the hotel was lovely, the staff were friendly and very helpful. The facilities were fabulous with the Spa and we ended up eating in the hotel restaurant the Upper Deck each ever our stay because the food was so good. I would definitely recommend this hotel.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Abi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time we have stayed and would definitely stay again good parking and so handy for walking into Sidmouth. enjoyed the spa as well staff were very friendly and helpful
Bodde her 1 natt i april 2024

4/10 – Dårlig

Karen

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Disappointed with the service at dinner and breakfast, staff were lovely but not enough of them working, so service was extremely slow with dirty tables everywhere. First room did not have a working TV and second room did not have a hairdryer - had to ring reception from my mobile as the phone in the room did not work either.
Bodde her 1 natt i mars 2024
Svar fra Stefka Csordas den 19. mars 2024
Dear Karen,Thank you for taking the time to review your recent visit. I am so sorry that your experience did not match your expectations. We will strive to do better. Thank you for your kind feedback about our team too.I hope we will have the pleasure of welcoming you back in the not too distant future.Kind regards,Stefka Csordas Hotel Manager

8/10 – Bra

Sean

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Helen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024

8/10 – Bra

Nicola

Bodde her 2 netter i februar 2024

10/10 – Utmerket

MARIA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gateway
I really like the hotel especially the spa. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational.
Bodde her 1 natt i februar 2024
Svar fra Stefka Csordas den 14. feb. 2024
Dear Maria, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Once again, thank you and I hope we will have the pleasure of welcoming you back soonKind regards,Stefka CsordasHotel Manager

10/10 – Utmerket

Helen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have been staying at The Harbour for many years. We love the size of the rooms and the restaurant and bar. Staff are always helpful and friendly.
Bodde her 1 natt i februar 2024
Svar fra Stefka Csordas den 13. feb. 2024
Dear Helen, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Thank you for your kind words about our team too!We certainly look forward to welcoming you back soon.Kind RegardsStefka CsordasHotel Manager

10/10 – Utmerket

neil og Shifnal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was situated on the sea front with the beach over the small road The rooms and staff and dining were all better than the star rating
Bodde her 4 netter i januar 2024
Svar fra Stefka Csordas den 6. feb. 2024
Dear Neil, thank you for leaving us such a wonderful review. It is great to hear that you loved your experience.We look forward to welcoming you back soon.Kind RegardsStefka CsordasHotel Manager

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A lovely stay at the Harbour Hotel
We had a one night stay while travelling to the area, although we found the hotel very good we found that the bedroom was extremely small with a double bed, the room would have been more suitable to a single bed, the pillows were all the same giving no choice as to the type of sleeping arrangements, on a positive note we would stay again but maybe choose a different style of room. The staff went above and beyond to make sure that we had everything we needed.
Bodde her 1 natt i januar 2024
Svar fra Stefka Csordas den 29. jan. 2024
Dear Stephen,Thank you so much for taking the time to review your recent visit. I am so sorry to read that your accommodation was not as you had hoped. However, it is really great to hear that you enjoyed the rest of your visit. Thank you for your kind words about our team too.We really look forward to welcoming you back soon.Kind RegardsStefka CsordasHotel Manager

10/10 – Utmerket

Martin

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel, excellent room, super breakfast
Bodde her 2 netter i januar 2024

4/10 – Dårlig

Shane

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Unfortunately the room was not serviced while out for the day so no fresh towels,sheets,water t bags etc etc which spoiled a great hotel trip
Bodde her 2 netter i januar 2024
Svar fra Stefka Csordas den 27. jan. 2024
Dear Shane,Thank you for sharing your feedback. I am really very sorry your room was not serviced. Please accept my apologies for the omission. It was an uncommon instance and we will do better in the future.I hope we will have the pleasure of welcoming you back in the not too distant future.Kind regards,Stefka Csordas Hotel Manager

10/10 – Utmerket

Dave

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly service and great sea views.
Bodde her 2 netter i januar 2024
Svar fra Stefka Csordas den 27. jan. 2024
Dear Dave,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience.I hope we will have the pleasure of welcoming you back in the not too distant future.Kind regards,Stefka Csordas Hotel Manager

10/10 – Utmerket

Samantha

Wonderful hotel .. would stay again
Beautifully decorated, stylish hotel in a wonderful location. Friendly and attentive staff, super room, good breakfast … would absolutely visit again, and would 100% recommend to others
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Chris

Bodde her 3 netter i januar 2024

10/10 – Utmerket

MR PETER STARLING

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent all round. Our room remained too warm even with the window open but not sure why.
Bodde her 2 netter i desember 2023

8/10 – Bra

Deborah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Denis

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Aaron

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a nice stay and will stop here again
Bodde her 1 natt i november 2023
Svar fra Stefka Csordas den 27. nov. 2023
Dear Aaron,Thank you so much. I am pleased to see that you enjoyed your break with us. I hope we will have the pleasure of welcoming you back in the not too distant future.Kind regards,Stefka Csordas Hotel Manager

8/10 – Bra

adrian

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
the staff were very helpful and the restaurant food was very good. The hotel is in a very good location. On the downside the bed mattress in my room (#2) was far too soft and the mirror over the shower room's wash basin was far too big for the small space making it difficult to bend down close to the basin
Bodde her 1 natt i november 2023
Svar fra Stefka Csordas den 27. nov. 2023
Dear Adrian,Thank you for taking the time to share your feedback with us. I am really pleased you had a good stay despite finding your bed too soft. We do hope we will have the pleasure of welcoming you back in the not too distant future.Kind RegardsStefka CsordasHotel Manager

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ideal for stay in Sidmouth.
We throughly enjoyed our overnight stay. Everything was perfect from check in to meals. staff were very friendly and nothing was too much trouble. Appreciated that we had been up graded to a seaview room with balcony - a nice surprise Thank you. Evening meal (fish and chips) was very good. Breakfast very good choice. Hope to stay again.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Stuart

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Tony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A very friendly and attentive staff during our stay, well done
Bodde her 3 netter i november 2023
Svar fra Stefka Csordas den 19. nov. 2023
Dear Tony, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience.I hope we will have the pleasure of welcoming you back in the not too distant future.Kind regards,Stefka Csordas Hotel Manager

10/10 – Utmerket

PHILLIP

Bodde her 1 natt i november 2023

10/10 – Utmerket

Mary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic
Fantastic hotel. Lovely room Great food. Great service. Very helpful staff. Nothing too much trouble
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Restful
Wonderful short spa break
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Joanna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything excellent
Wonderful couple of days with our 16 year old daughter. Everything from the spa to the restaurant was excellent and when I left some things in the room on check-out they posted them to me the day after with no fuss at all - really wonderful service. The view and position is lovely and spa was great. Will be returning
Bodde her 2 netter i oktober 2023

8/10 – Bra

Duncan

Bodde her 1 natt i oktober 2023

8/10 – Bra

Nigel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
October stay
I know you are a Harbour Hotel so fish would be a big choice on your menu, but it would have been nice to see other choices, maybe a pasta option for anyone who doesn’t eat fish. Car parking was limited and I think most people would think they could park and not have to pay car park fees. That would definitely be part of our decision to stay. It was lovely to be able to bring the dog, it would have been really good if there was some where in the hotel you could sit and relax with a drink. It was lovely inside but we never got to relax and use it.
Bodde her 2 netter i oktober 2023

8/10 – Bra

Sophie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, insufficient parking.
Nice hotel, we had a very comfortable room with a good sized bathroom. Very convenient for the town, the beach and for conaught gardens. I was disappointed with the parking though, hardly any spaces and some enormous cars were taking up two spaces. We had to pay £8 a day to leave our car over the road in the public pay&display carpark. I chose this hotel over other seafront hotels because it supposedly included parking , i think they should at least provide parking passes for use in the public carpark. This took the shine off what would otherwise have been a nice stay.
Bodde her 3 netter i september 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Couples night away
A comfortable 2 night away. Service was ok but not always attentive or detailed. Room was nice and comfortable. The Spa was simple and relaxing. Food was delicious.
Bodde her 2 netter i september 2023

8/10 – Bra

Alison

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

10/10 – Utmerket

MISS

Bodde her 1 natt i september 2023

10/10 – Utmerket

Dave

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic Hotel
Had a wonderful stay in Sidmouth, room clean, staff very friendly and helpful. Food was really tasty and well presented, nothing was too much trouble for the staff. Complimentary G&T in the room was a lovely touch. Can’t wait to book another trip here
Bodde her 4 netter i september 2023

8/10 – Bra

Jennie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel with fantastic views. My daughter and I enjoyed our stay, the only downside was the lack of vegetarian options.
Bodde her 3 netter i september 2023

8/10 – Bra

Janet

Likte: Renhold, personale og service og romkomfort
Sidmouth
The hotel was well situated with lovely views from the terrace. Unfortunately the first room we were booked into was dark , hot and only had a view of a brick wall.. we did ask to move after the first night which the hotel did accomodate us with but I don't think these rooms with a wall view are fit for use. Staff friendly. Food in restaurant fir evening meal average but breakfast very good.
Bodde her 3 netter i september 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
As it was a 4star Hotel we expected the service to be better than it was. The drinks were expensive and we didn’t expect to pay a service charge on top
Bodde her 4 netter i september 2023

8/10 – Bra

Nick j

Likte: Romkomfort
Bodde her 3 netter i september 2023

10/10 – Utmerket

Linda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

8/10 – Bra

Charlotte

Likte: Renhold
Some mild niggles but lovely and appreciated xx particularly the spa and Mio
Bodde her 1 natt i august 2023
Svar fra Stefka Csordas den 4. sep. 2023
Dear Charlotte, thank you for sharing your feedback. I am pleased to hear you had a good stay. I note that there were some mild niggles. Please feel free to reach out directly with any further comments, concerns, or suggestions you wish to share. We would love to make things right. Thank you for your kind words about Mio too. She would be delighted to hear your feedback.I hope we will have the pleasure of welcoming you back in the not too distant future.Kind regards,Stefka Csordas Hotel Manager

6/10 – Grei

Karen

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Beautiful setting. Pools lovely. Restaurant good food but not enough selection & tables left uncleared. Menus unclean. The bar itself was filthy, needed a good wipe down, as were the lounge glass tables. Room very nice & comfortable.
Bodde her 1 natt i august 2023
Svar fra Stefka Csordas den 4. sep. 2023
Dear Karen,Thank you for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance and we will do better in the future.I hope we will have the pleasure of welcoming you back in the not too distant future.Kind regards,Stefka Csordas Hotel Manager

10/10 – Utmerket

Tadelech

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

4/10 – Dårlig

Garry

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
VERY DIAPPOINTED
WE HAVE BEEN TO MANY HARBOUR HOTELS AND ABSOLUTELY LOVED OUR STAYS.UNFORTUNATELY THIS HOTEL WAS TOTALLY THE OPPOSIT ! NO PARKING AVAILABLE WHEN WE ARRIVED SO HAD TO HANG AROUND FOR AN HOUR,AND GOT TOLD TO GO TO THE LOCAL CARPARK OUTSIDE AND PAY !. ONCE IN THE ROOM WE NOTICED THAT THE DECOR WAS IN NEED OF TOUCHING UP,THE TOILET WAS NOT WORKING CORRECTLY IN THE BATHROOM AND AGAIN WHEN MENTIONED THEY SAID THERE WAS NO MAINTENANCE STAFF TO FIX . THE STAFF WHERE VERY YOUNG AND HAD NO EXPERIENCE OF SERVING CLIENTEL CORRECTLY,NOT THERE FAULT AS THERE WAS NO MANAGERS AROUND,TO INSTRUCT THEM.TO BE HONEST FELT A LITTLE SORRY FOR THEM.AS THIS WAS NOTICED BY OTHER PATRONS STAYING,WHO PERHAPS WHERE NOT SO FORGIVING.SUGGEST THIS HOTEL NEEDS SOME SERIOUS MANAGEMENT AND TRAINING DONE. WE ALSO HAD TO PAY FOR A PROPER COFFEE AT BREAKFAST,WHICH AGAIN WE NEVER HAVE HAD TO DO BEFORE.WE HAD AN EVENING MEAL WHICH AGAIN WAS LACKING IN ANY KIND OF SERVICE AND ATTENTION TO DETAIL.LASTLY WHEN WE SETTLED UP THE BILL,WE WGERE CHARGED OVER £45 POUND IN SERVICE CHARGES,EVEN FOR WATER .
Bodde her 2 netter i august 2023

8/10 – Bra

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Great but
Staff are extremely good and nice. Bar service a bit slow but because it was busy. Staff were great. Bed was very uncomfortable and 4’6 so smaller than used to. Bedroom was very hot, discovered fan second night although needed windows fully open. Views from hotel fabulous. Great location. Parking was maxed out most of the time and usually got last spot.
Bodde her 3 netter i august 2023

8/10 – Bra

Mark og Amersham

Reiste med familie
Likte: Renhold
Good base for staying in Sidmouth. Room very comfortable. We only had breakfast there but the service I’m sorry to say wasn’t great. We had to wait for sometime to order our breakfast and one of us received the wrong order. Breakfast bar had not been topped up regularly fruit salad and cold meat platter was practically empty. Maybe the staff were a little overstretched .
Bodde her 1 natt i august 2023
Svar fra Stefka Csordas den 27. aug. 2023
Dear Mark,Thank you for posting a review. I am sorry to hear that your experience was not up to standards. We set a high standard for ourselves, and it it rather disappointing to hear this was not met in your interaction with our business. We will strive to do better.I hope we will have the pleasure of welcoming you back in the not too distant future.Kind regards,Stefka Csordas Hotel Manager

4/10 – Dårlig

Heidi

Likte ikke: Romkomfort
Bodde her 2 netter i august 2023