Hoteller nær Shops at Hardy Oak

«Amazing staff, amazing price, the room was clean and I will definitely stay here going forward on my future trips. »

«I was extremely impressed with this hotel. I will always stay here. They have great hospitality, awesome breakfast, great dinner snacks and the indoor pool and hot tub was a game changer for me and my grandchildren. »

«Nice room, clean, great evening reception on Wed night and good breakfast. »

«The room was good with the exception of kids running around, slamming doors all morning and all night! Kids playing ball in the hallways and lounge area. I never been in a hotel where this is allowed. »

«Always a great stay!»

«I didn't have high expectations due to the cost but there are bare minimum services/ detailsthat hotels need to provide. The room smells horrible like urine, we slept with disgust and mistrust of cleanliness. We asked for a crib and it was brought to the room and left there by just knocking the door. The mattress was ripped off but even worse the sheet they brough with it were dirty with hair on them. Just disgusting and very disrespectful. Customer service by front desk and people that ...

«I was unable to enter the hotel and check in, no front desk staff all night, probably sleeping in the back. Didn’t answer the buzzer, didn’t answer numerous phone calls, knocking or pounding on doors. Called Hilton support, and they were unable to rouse anyone in the hotel. All other hotels in the area were booked solid, and Hilton found a room 16 miles away and told me I could drive over and have it for $177 ( my room I was supposed to have was $89). They should have given me a room at my ...

«Hotel room stunk like a wet dog and cheap cologne. I purposely booked a gotel in that area with an indoor heated pool.. hesting for pool did not work.. neither did the hot tub.»

«I had a bad experience during my stay. When we arrived, the toilet in our room was already clogged. I called to the front desk to report the issue, but the staff member didn’t seem concerned and didn’t offer to move us to another room. Since I was traveling with my kids, this was very inconvenient and we had to keep going downstairs to use the restroom. A working bathroom is a basic necessity, and I expected better service. »

«The bed felt and sounded like an old spring mattress from the nineties, they used a dust ruffle as a blanket (not even kidding), there was mold in the shower and the sealant around the door was peeling and hanging off. The water pressure was very poor and only one of the three desk staff were pleasant toward guests, including us. The others acted bothered that people were speaking to them - especially the younger woman with the long dark hair. The air conditioning unit was groaning and making ...

«My favorite hotel to stay when in San Antonio!!! Love this hotel! Roomy, clean and the beds are so comfortable! »

«Didn't use and i didn't feel safe enough to go there»

«Some rooms are abit banged up and could use a light remodeling but overall very comfortable, clean with amazing staff. Best price for what we got in that area. I recomend»

«Checked in with ease, clean room and comfy beds, nice staff, nice selection at breakfast. Will stay again.»

«El hotel está bien para el precio Pero si está algo viejo y huelo extraño la habitación El desayuno termina súper temprano para las 9 am termina así que si no llegas te quedas sin desayuno »

«Very clean room, EXCELLENT STAFF from the front desk to the housekeeping staff everyone is VERY NICE and I would highly recommend this place for singles, couples or families! Pets are welcomed and it's a quiet property with very well lit areas that feel safe inside and out. »

«Nada más la persona de limpieza nos abrió la puerta a las 9 am cuando la salida era a las 11 pero de hay todo excelente »

«The shower/bathtub was not at all. It had an open bar of soap on the soap rack and had hair in the tub. We have pics. The shampoo was empty as well. »