Hoteller i Shonan – Prince Hotels & Resorts i Shonan, Yokohama

"Excellent service. I forgot my bag on the train, and when I arrived, they immediately picked up the phone, handled the situation, and arranged for us to get the bag back the very next day. I’ve never experienced service like this before — truly fantastic. Dinner was wonderful as well: beautifully prepared, cozy, and served with great attention to detail. The garden view was stunning, and being able to take an evening stroll there after dinner felt very luxurious — a truly classic Japanese experience. The hotel itself was a big positive surprise. Everyone was incredibly friendly and service-minded. Absolutely a 10/10 experience."

"Excellent as always. But the early check in and the handwritten birthday card and the present I found in our room when we returned from dinner made my day even more special."

"Excellent reception, great breakfast, clean rooms and comfortable beds. Free shuttle to airport in the morning. Great fares… Recommended!"

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"Great place and great location, nice view, good night of sleep, soundproof room, 10 minutes drive from the AirPort, free AirPort shuttle. A bit difficult to understand the English of the receptionist. "