Hoteller nær Shirley Golf Club

«Lovely staff»

«It's obvious the Hotel was undergoing renovations. When we arrived, it wasn't too obvious where the reception was, which was just a desk in the bar area. Our room was on the 1st floor, when coming out of the lift on that floor a room map would have been really useful. We (and another couple who arrived around the same time) were wondering around like lost souls trying to find our allotted room. The room itself was clean, comfortable and well equipped. Though there was no evacuation map on ...

«Very dirty bathroom, beds had miss match bedding & pillow cases on. No banister on the stairs, holes in the wall, lights not working, wardrobes were broken. Used the beds to sleep and left very early on to go grab showers elsewhere before starting our day »

«Good experience at check-in. Room was very clean. They set up an extra bed for the family»

«The room was nice and clean. Very noisy throughout the night tho, e.g banging of doors and when somebody flushed their toilet in the next room you thought a tsunami was about to happen! Regarding the bar menu I ordered a lasagne with chips and salad, very average, didn’t enjoy. Nice bar area tho with a big tv playing the football. »

«Great place nice people just ask and nothing is to much trouble. Tv could do with an upgrade »

«Great stay and friendly service. Will come back»

«Everything was fantastic but as a base for staying overnight whilst working then I must say the WIFI was terrible. It was very very slow. Food was very good, especially the mixed grill.»

«Great bar and restaurant, friendly staff»

«Room not the cleanest, false fingernail and tissue left by the side of the bed and thick dust on the top of the oak beam. Breakfast was excellent but the table was very sticky. Bedroom front door did not close properly and let a large of cold air into the room»

«Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn ...