Hoteller nær Shepherd Mall

«I did not have daily check-ups by housekeeping to see if I needed anything. There is no restaurant in the hotel. One of the slats on the blinds had been broken by a dog that apparently someone before me had had in the room. The front pool was closed. The room itself was fine and everything in the room worked well.»

«Fun place to stay! Highly recommend!»

«We even left something behind, and they were happy to coordinate the forwarding. Very above and beyond.»

«Very difficult to find hotel checkin, not marked well at all. Shouldn't have to pay $20/night separately to park on top of $400/night for a room....just add it in! The property is brand new and beautiful, and staff were very nice. Area with shops and restaurants is great and all decorated with seating, games, etc is nice. Other than finding where to go and parking it was a great stay.»

«Smelled like moth balls when you stepped inside the elevator had an extremely strong order of marajuania the room smelt stale and there literally cockroaches crawling on the wall after sleeping for 3 hours exhausted from being at hospital near by with my father. My 73 year old mother and I were furious told front desk I was only offered another room and said they can’t control who rents a room!!!»

«Booked a 1 br with microwave and refrigerator. Got a room with 2beds, no refrigerator, and no microwave room was not very nice. Clean, but severeal lights dud not work. Over all room had holes in the rug, old furnishings such as dresser drawer stuck some could not stay open and some fell out. Not a nice hotel, will not go back there.»

«Love this place»

«Yes»

«The property is old and in need of remodeling. The top sheet in the bed had a hole in it. The shower didn’t work well. The two towels were very small. There was paint chipping away in the bathroom. Because of the age of the carpet I couldn’t tell if it dirty or just old. »

«The bedding and pillows were very comfortable. We ordered dinner from the hotel and the salad had the most rancid croutons on it. We couldn't eat it. The flatbread was decent. It is a fine hotel, but the food choices could be better...»

«The room had several stains on the floor and bench. The outdoor amenities are very worn. The picture don’t match real life. The young lady that works the desk is very sweet and helpful. The bed and pillows were pretty comfy. Not a bad stay but not worth the price. »

«Room was clean the staff was very kind.»

«Parking was okay------it was off the street!!!»

«Clean room »

«Amazing hotel and room. Great location, clean rooms. The hotel hallways smelled amazing, I know that’s a weird thing to say. Fresh and clean scent. Top floor bar was great with fantastic service. Highly recommend this hotel. We’ll be back!»

«These people are fantastic. Ill never stay anywhere else but here ! Love love love it»

«All employees were great! »