Hoteller nær Shenandoah Country Club

«The front desk manager afif went above and beyond and was exceptional»

«Clean, reasonably priced»

«This Hotel is very clean with updates in room as well bath. Breakfast is great with good coffee. But for privacy we prefer higher level rooms, and they didn't grant us that. Next day storms hit the area and power outages were everywhere. Hotel has generator but only delivered power into the lobby but not the rooms, so they were hot. I know this is not the staff fault, but I feel staff can do better to comfort customers.»

«Overall good»

«Jacuzzi!»

«No additional comments»

«Very beautiful room, and very friendly/helpful staff.»

«The breakfast and room were ok. Why no quarters at the desk for laundry? Our beef was with the person at the desk who basically ignored us when we told him at 10:30 at night that our bathroom was filled with cigarette smoke. He walked the hall but would not knock on doors. I assume they should know who we share the ventilation system with? Any concern for fire? Anyway, we had to move all our stuff for a 9-night stay at 10:30 at night to a new room (our elderly dog has COPD) without any help ...

«Rooms stinks bad»

«Extremely clean. Awesome front desk clerk.»

«Clean room, kind and helpful staff»

«The best thing about this stay was the front desk person Ameer! He was amazing! The property was disgusting and the room was not clean. We had stains everywhere on the lounge chair, the comforter wasn't clean, the bathroom had mold and there was a dirty towel that Ameer came to get out of my room because the housekeeping was so in a rush to leave for the holiday they half cleaned the rooms. It was bad!!! The pool was nasty and had no towels, we had to walk to the front to grab some. This was a ...

«Good Place to stay»

«I stayed for. Us ones and find very clean room and nice bedroom with big window. I also like a really only open area next to the bedroom.»

«I book here a lot, the rooms are always clean .»

«Just wanted to know do I get the 100 dollars for hold get paid back to me?»

«I called ahead cause I have xxl dogs wanted to find out if okay and talked to the person about getting a room close to the pet area my sister is handicaped not a lot of walking I called on the way there were going to be a late check in and I made sure that they know I already have a booked room and everything was good ..got there and they had rented the room we still got a ground floor. But now further away .. got in the room smelt terrible had to spray our Lysol to get rid of the smell and ...

«Front desk was very nice. Thank you Derrick for being so helpful and nice about wanting a refund. You were super nice thank you again.»

«The hotel was filthy, The bath tub was dirty, the color was dirty brown and there was mold in the grout. There trash and dirt behind the nightstand. There was also roaches. I have never stayed in a hotel as dirty as Quality hotel. And the elevator was broken»