Hoteller nær E. V. Mercer Beach

«The front desk manager afif went above and beyond and was exceptional»

«Rooms stinks bad»

«Clean»

«The manager on Duty -- dark and tall guy - was not friendly. The rest of the staff extremely friendly and helpful. The carpet at the room and that the floor need changes.»

«would stay again»

«Staff was helpful and we were able to check in a hour early which was nice because we drove 2 hours away and we were tired. Our room was clean with plenty of towels thanks.»

«If you’re looking to save money, stay here. Otherwise, there’s plenty of other hotels in the area.»

«The room we stayed in was ok condition, but the bathroom was in poor repair. The bathroom door wouldn't lock from the inside, the toilet flush had to be manually lifted or the toilet "ran" continuously, and there was some strange water damage above the shower that appeared that the housekeeper had tried to fix with some kind of paper towel that was stuck to the ceiling. There was also a hole in the bathroom vent grate that we had to look really closely because the shape of the damage made it ...

«Had an am»

«Everything you could get expect.»

«Rude and, at times, passive aggressive staff. When we only asked about our refrigerator because it was barely cooling, the first response we got was, “No, you can’t switch rooms,” even though we never asked. The pool had no circulating water and didn’t look safe or clean enough to swim in. Our room key wouldn’t open the pool door, so we had to have the front desk let us in. There was no explanation about the pool’s condition, and during our three day stay we didn’t see a single person using ...

«This Hotel is very clean with updates in room as well bath. Breakfast is great with good coffee. But for privacy we prefer higher level rooms, and they didn't grant us that. Next day storms hit the area and power outages were everywhere. Hotel has generator but only delivered power into the lobby but not the rooms, so they were hot. I know this is not the staff fault, but I feel staff can do better to comfort customers.»

«The breakfast attendant was excellent»

«The best thing about this stay was the front desk person Ameer! He was amazing! The property was disgusting and the room was not clean. We had stains everywhere on the lounge chair, the comforter wasn't clean, the bathroom had mold and there was a dirty towel that Ameer came to get out of my room because the housekeeping was so in a rush to leave for the holiday they half cleaned the rooms. It was bad!!! The pool was nasty and had no towels, we had to walk to the front to grab some. This was a ...

«Staff is great, rooms could be cleaner, toilet seat was raggedy, room was right by the back door so a lot of bugs were coming in and out.»

«Very beautiful room, and very friendly/helpful staff.»

«Would not let us check in five minutes early. Then only one person to check in a long line of travelers waiting to check in. No hair dryer, Kleenex, coffee pot. Check in CLOSED at 3:00 pm. Never stayed anywhere like this strange “hotel”.»

«Really nice place and we enjoyed our quick over night stay! We did want to try to connect our Bobby rewards to this booking, but the staff said it wasn’t possible. I was a bit disappointed that they could try to connect our points to our Bonvoy app. All in all it was a great stay and I would stay there again!»