3 utendørsbassenger, bassengtelt (inkludert) og bassengparasoller
Sjekk tilgjengelighet

Anmeldelser av Cleopatra Luxury Resort Sharm El Sheikh

5 out of 5
Cleopatra Luxury Resort Sharm El Sheikh
Nabq Bay, Sharm El Sheikh, South Sinai Governorate

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 131 av totalt 230 anmeldelser." "
Rangering på 8 − Bra. 61 av totalt 230 anmeldelser." "
Rangering på 6 − Grei. 17 av totalt 230 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 230 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 230 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

9,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Mariam

Bodde her 4 netter i juli 2023
Svar fra Emad den 15. aug. 2023
Thanks

6/10 – Grei

Mando

Likte: Personale og service
Bodde her 6 netter i februar 2021
Svar fra Saleh Swelam den 8. juli 2021
Dear Guest, Thank you very much for sharing your review and we are looking forward to see you . Best Regards,

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Cleopatra er et ok hotell.Det er ikke 5 star .Maten er ikke noe bra .De ansatte er topp .De gjør sitt beste for hotellet .Hotellet trenger en oppgradering ,det begynner og bli slit ,hotellet er 10 år nå.MVH Vidar Lindqvist.
Bodde her 15 netter i desember 2018
Svar fra Saleh Swelam den 3. jan. 2019
Dear Valuable Guest, Thank you very much for sharing your review following your recent stay here at Cleopatra Luxury Resort Sharm El Sheikh. We are grateful for your observations and feedback as it presents us the opportunity to better improve our service offerings in the future. I would like also to thank you for your experience feedback which gives a corrected version of your last stay. Apologize if we could not meet your good-self expectation, and please feel free to contact us directly at your nearest convenience in order to restore your confidence once more at Cleopatra Luxury Resort Sharm El Sheikh. Thank you again for your pleasant review and we are looking forward to welcoming you back again in the near future

10/10 – Utmerket

Amran

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best all in resorts in Sharm - the staff and flawless service is what makes this hotel special. The foods generally good, although more effort could be given in the a-la-cart restaurants. The coral reefs by the beach are amazing and entertainments are world class!
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Carolina

Reiste med familie og små barn
Likte: Renhold og fasiliteter
Struttura pulitissima persone cordialissime bellissimi ambienti ci siamo trovati benissimo grazie per l’ospitalità
Bodde her 10 netter i april 2024

10/10 – Utmerket

Alessia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
OTTIMA SCELTA Tutta la struttura è curata nei minimi dettagli, dagli ambienti esterni alle camere. Il personale è molto cortese e cordiale. Buona anche la cucina, con un’offerta molto ampia e varia per tutti i pasti. Bella opzione anche il bar sulla spiaggia per il pranzo. Ottimo rapporto qualità prezzo.
Bodde her 7 netter i april 2024

10/10 – Utmerket

Mina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Vincenzo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bella Location, struttura tenuta molto bene e personale ok. Consigliatissimo. Da ritornarci sempre, ogni volta.
Bodde her 7 netter i april 2024

10/10 – Utmerket

Pavol

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleopatra Luxury Resort is a very nice hotel to stay. The first impression was amazing. When we arrived at the hotel lobby, which was beautifully designed with fresh flowers, we felt the luxury. We were also satisfied with the check-in. It took a maximum of 15 minutes even with the transfer to the room. The hotel uses golf carts to transport guests. You don't have to walk anywhere. The gardens are beautiful, the infinity pool is top notch. The staff and bar tenders also the lifeguards are very nice and helpful, of course if you can appreciate their effort and you $, they will give you everything. The room was nice, had a good standard. The housekeeper in our section was very pleasant and always very helpful. Market buffet is ok, some staff are very nice and very friendly. For me, the food at the resort was good. There are not as many options as in other hotels we have stayed in before, but there was always a choice and the food was well prepared. A la carte restaurants did not suit us. Our kids like the Hippo kids klub, animators was friendly and kept eyes on them when we wanted to relax on sun. Thank you for a wonderful stay in your resort.
Bodde her 14 netter i mars 2024

10/10 – Utmerket

Randa

Bodde her 1 natt i april 2024

10/10 – Utmerket

Florence

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Modern
Bodde her 7 netter i mars 2024
Svar fra Adel Ali den 26. mars 2024
Thank you for your kind review .looking forward welcoming you once again

10/10 – Utmerket

muhammad

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff, especially Manager Osama and his team, are extremely helpful. The environment is lovely, making it one of the top resorts for a holiday.
Bodde her 4 netter i februar 2024
Svar fra Adel Ali den 25. mars 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 – Utmerket

Meltem

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly, checkin was very easy thanks to everyone
Bodde her 4 netter i februar 2024
Svar fra Adel Ali den 25. mars 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 – Utmerket

Maged

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Reservation Team den 21. feb. 2024
thanks

10/10 – Utmerket

Ebru

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Reservation Team den 17. feb. 2024
thanks

10/10 – Utmerket

Tahmina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our stay at Cleopatra Luxury Resort was amazing. All staff were very friendly and helpful at all times. We stayed at the hotel with the beach as opposed to the adult one. It was only a 10 minute drive from the airport. The facilities within the hotel were worth the fee we paid. The buffet service for breakfast, lunch and dinner had a variety of selections. The hotel itself was beautiful. Excursions werent far - we booked through the hotel and they were good value for money. Main attractions were within a 30 minute drive. Would recommend grabbing taxis from outside of the hotel as these were half the price. Overall an amaxing experience and would definitely come here again.
Bodde her 7 netter i januar 2024
Svar fra Ramadan den 15. jan. 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 – Utmerket

Pietro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 11 netter i desember 2023
Svar fra Ramadan den 15. jan. 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 – Bra

Olamide

Reiste med familie
Likte: Renhold og personale og service
It’s not luxury if one has truly experienced luxury ala Dubai. That said, it’s functional and the staff decent and good. Had a great 10 days and would recommend it with the caveat to manage expectations with regards to the ‘luxury’ side of things.
Bodde her 9 netter i desember 2023
Svar fra Ramadan den 15. jan. 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 – Bra

Sushil

Bodde her 9 netter i desember 2023
Svar fra Ramadan den 15. jan. 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 – Utmerket

Zan

Bodde her 7 netter i desember 2023
Svar fra Ramadan den 15. jan. 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 – Bra

Lizge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was nice except for the lady in guest relation
Staffs and hotel are amazing but the lady at the guest relation was very rude.when we came hotel late midnight they put some breakfast in my room but when we opened the mini bar it was empty. We went to guest relation desk and asked the lady why is empty she said cause you are all inculisve and ıf you order we can put some drink inside mini bar. yes we knew we are all inculisve but maybe we want to drink something late at night in our room we want to pay money ıf ıts extra. But she didnt listen us and nobody put any drink to our minibar and her behaviour is very rude and terrible otherwise except this lady other staffs was very helpfull and amazing. Thank you
Bodde her 3 netter i desember 2023
Svar fra Adel Ali den 26. des. 2023
Dear our valuable guest, Thank you for taking the time to review your experience with us. As we are dedicated to providing our guests with wonderful experiences, we are truly saddened to learn of any situation in which a guest feels we have fallen short of their expectations. We are very sorry we did not meet your expectations and that this was the impression you took away with you after your visit with us. We would to give chance next time to do our best.

10/10 – Utmerket

beyza

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Adel Ali den 17. des. 2023
thank you so much , Hope to see you soon

10/10 – Utmerket

Sabine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 16 netter i november 2023
Svar fra Ramadan den 13. des. 2023
Thank you for sharing your review and we are looking forward to seeing you soon.Best Regards,Ramadan ElsaftyFront Office Manager

10/10 – Utmerket

EMRULLAH

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An excellent hotel. It has a seaside beach. The rooms and food are very clean. There are flavors very similar to Turkish dishes. Future Turkish friends should not have any reservations. The employees are friendly. We would like to thank Mr. NASR at the reception for his help. Mükemmel bir otel. Denize sıfır plajı vardır. Odalar ve yemekler çok temiz. Türk yemeklerine çok benzeyen tatlar var. Gelecek Türk varsa hiçbir çekincesi olmasın. Çalışanlar dost canlısı. Resepsiyondaki Sayın NASR Bey'e yardımlarından dolayı teşekkür ederiz. :)
Bodde her 4 netter i november 2023
Svar fra Hotel Administration den 25. nov. 2023
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 – Utmerket

Paulina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel with excellent service
Best hotel in Egypt! We love this place and since last year they have done a lot of renovations.
Bodde her 13 netter i oktober 2023
Svar fra Adel Ali den 4. nov. 2023
thank you So much

10/10 – Utmerket

Malyka

Reiste med familie og små barn
Likte: Fasiliteter
The resort was so clean and all the staff were exceptionally friendly. We felt so comfortable and so much at home. The facilities were remarkable from the variety of choices in the buffet all inclusive meals. My children also really enjoyed the Hippo kids club and the staff there were equally friendly. Overall loved the resort and would definitely come back again.
Bodde her 8 netter i oktober 2023
Svar fra Adel Ali den 31. okt. 2023
Thank you

4/10 – Dårlig

Gaile

Likte ikke: Fasiliteter
Not worth the cost
Bodde her 6 netter i oktober 2023
Svar fra Adel Ali den 31. okt. 2023
Thank you

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice short stay
You pay for what you get. food Was ok, fresh, not a lot of variation. Kids club had limited activities for children and it wasn’t really Advertised you had to go look for it. Lovely pools, beautiful beach. Nice service, waiters great! Service at the pool fantastic. drinks Bought to the table. Nice cocktailsAnd local beer ok, wine not good! Check in took a very long time and it wasn’t busy at all. Although, free upgrade was very much appreciated!
Bodde her 5 netter i oktober 2023
Svar fra Adel Ali den 31. okt. 2023
Thank you

10/10 – Utmerket

Luigi

Likte: Personale og service og overnattingsstedets bygg og tilstand
Real clean, and convenience love the pear with the coral under the pear 3 swimming pool highly recommended
Svar fra Adel Ali den 31. okt. 2023
Thank you

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Romkomfort
Bodde her 9 netter i august 2023
Svar fra Hotel Management den 23. okt. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 – Utmerket

Jadaine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Brilliant stay with staff who made it an absolute pleasure!
Bodde her 10 netter i oktober 2023
Svar fra Hotel Management den 19. okt. 2023
Dear Valuable Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ramadan ElsaftyFront Office Manager

10/10 – Utmerket

Fedele

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastico!
Recensito 2 giorni fa Davvero una bellissima vacanza! Resort da favola per un esperienza davvero lussuosa e rilassante! Fantastica e coinvolgente Sabina del team di animazione! Un ringraziamento speciale a Mohamed Sabri, in arte Luigi, che ti avrebbe portato un cocktail anche in cima alle piramidi. E infine nota di merito a Hassan pulito e discreto, ci ha sempre sistemato la camera con grande attenzione ai dettagli e altrettante gradite sorprese. Il cibo non è stato il top...ma con un po' di attenzione questo non scalfirà il ricordo di un esperienza
Bodde her 9 netter i oktober 2023
Svar fra Hotel Management den 19. okt. 2023
Dear Valuable Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ramadan ElsaftyFront Office Manager

4/10 – Dårlig

Shazan

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Resort was ok, the executive suites have not been refurbished, they are very old, damaged and tacky. We changed over to a junior suite even then not all that nice, the smaller rooms were better condition. Check in took 1.5 hours for some reason. Staff were very nice and friendly. The lady at the spa counter was very rude and unprofessional.
Bodde her 5 netter i september 2023
Svar fra Hotel Management den 3. okt. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

6/10 – Grei

Ahmet

Bodde her 4 netter i september 2023
Svar fra Hotel Management den 3. okt. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 – Bra

giada

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 9 netter i august 2023
Svar fra Hotel Administration den 17. sep. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Utmerket

Joanne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have just returned from a two week stay at The Cleopatra Hotel. From the moment we stepped in the hotel, the customer service was outstanding. Every single staff member go the extra mile to ensure you have the best holiday. Our room was clean and spacious with cute towel art which amused our littles ones ( aged 5 and 3). We stayed in room 2110, our house keeper was amazing and the added extras he provided never went unnoticed. We spent most of our time at the activity pool. The lifeguards were so assertive and the pool bar staff were all incredible. Foam parties were a firm favourite. The family pool at the front of the hotel is always quiet, it has the inflatable assault course which proved so much fun for the children. The infinity pool is simply stunning and huge! Kids club was welcoming, Anna, was much loved by my two... mini disco which she led so enthusiastically each evening was a highlight of the day for our little girl. We enjoyed wonderful lunches at the beach bar looking out onto the sea. The staff at the Pilli Pilli bar were incredible - George and his team were all so attentive. Mina and Ahmed at the lobby bar were also shining examples, providing exceptional service. The food was to a very high standard, the a la carte restaurants were both utterly delicious. Special mention to Mr Eid in the restaurant who made sure our time at the Cleopatra was the best it could be. A true gentlemen who provides outstanding customer service.
Bodde her 14 netter i august 2023
Svar fra Hotel Administration den 17. sep. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 – Grei

Michal

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i august 2023
Svar fra Hotel Administration den 17. sep. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Utmerket

Nasima

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a lovely holiday at this resort. The staff were incredibly helpful and friendly. The food in Fellinis was superb as was the beach grill restaurant bar. The only setback is you have to book Fellinis and the Red Sea wharf restaurants. Make sure you book as soon as you arrive otherwise you might not get the opportunity to eat in these places. The pools around the resort has something for everyone. The Red Sea is great for seeing a variety of fishes. I would recommend this resort if you are visiting Sharm Al Sheik.
Bodde her 6 netter i august 2023
Svar fra Emad den 13. aug. 2023
Thanks Alot

8/10 – Bra

Sultan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2023
Svar fra Emad den 22. juli 2023
thanks

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2023
Svar fra Khaled den 22. juli 2023
thanks alot

4/10 – Dårlig

Konstantin og Milwaukee

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
This property is not 5-star and not a 4-star, as positioned in Expedia and Trip Advisor. 1st, there was a minor booking error on our side which resulted in an extra charge which was not resolved by Expedia. 2nd, the sea is not accessible from the beach as it has a shallow bottom with sharp corals/stones coated with slippery seaweed. 3rd, the food selections were plenty, but most of the food was oily or loaded with sugar; the “diet” table’s food was scary to touch; “free” drinks were not drinkable, and even water was supplied from large canisters of unknown origin; most of the food was dumped into the waste containers at the end of the meal hours. 4th, rooms had outdated facilities/furniture, even in the most expensive units. 5th few businesses on the site run in circles offering the same services again and again, which was annoying. The reception staff appeared disorganized and not cooperating; to meet the 4-star benchmark, all staff needs to be trained to understand how to behave and avoid showing their attitude. Overall, long way to improve to achieve the 4-star level.
Bodde her 7 netter i juni 2023
Svar fra Hotel Administration den 4. juli 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best regards.

8/10 – Bra

Ilknur

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Yemek alanı ve çeşidi küçük .Kola self serviste yok .garsondan istiyoruz oda yemek bittikten sonra geliyor anca.Temizlik güzel . Animasyon ve eğlence hiç denecek kadar az .Mükemmel diyemem ama güzel bir tatil geçirdik
Bodde her 4 netter i juni 2023
Svar fra Emad den 24. juni 2023
Thanks

10/10 – Utmerket

Tugba

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Çocuğumuzla gittiğimiz en güzel otellerden biriydi. Personel güler yüzlü ve yardımcı olma heveslisiydi. Odalar temizdi. Yemekler yeterliydi.
Bodde her 8 netter i juni 2023
Svar fra Emad den 21. juni 2023
Thanks

10/10 – Utmerket

Norbert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 10 netter i juni 2023
Svar fra Emad den 17. juni 2023
Thanks

10/10 – Utmerket

Marco

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great
Bodde her 9 netter i mai 2023
Svar fra Khaled den 17. juni 2023
Thanks alot

10/10 – Utmerket

Tharik og Ipswich

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is amazing! Lots of different pools (including an infinity pool), various restaurants providing fresh delicious food and right next to the sea to do lots of snorkeling. The hotel was clean and safe and staff were all friendly and helpful - in particular Reda Amer who was always helpful in taking care of us and our room!
Bodde her 7 netter i mai 2023
Svar fra Khaled den 6. juni 2023
Thanks

6/10 – Grei

Vadim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2023
Svar fra Khaled den 4. juni 2023
Thanks

10/10 – Utmerket

Katie

Bodde her 2 netter i mai 2023
Svar fra Khaled den 2. juni 2023
Thatnks

10/10 – Utmerket

Sebastjanas

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i mai 2023
Svar fra Emad den 2. juni 2023
thanks

10/10 – Utmerket

Mubarak

Bodde her 5 netter i mai 2023
Svar fra Moustafa den 20. mai 2023
You are always welcome