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Anmeldelser av Best Western Shaftesbury The Royal Chase Hotel

3 out of 5
Best Western Shaftesbury The Royal Chase Hotel
Royal Chase Roundabout, Shaftesbury, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 131 av totalt 376 anmeldelser." "
Rangering på 8 − Bra. 152 av totalt 376 anmeldelser." "
Rangering på 6 − Grei. 57 av totalt 376 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 376 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 376 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room (33) was very good - spacious with an excellent en suite. The staff are friendly, helpful and professional (especially Sue at breakfast). We didn’t use it but there’s a lovely big swimming pool
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Mike

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place great staff ideal parking had great time making memories cant fault it
Bodde her 2 netter i mai 2024
Svar fra Fin den 12. mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

8/10 – Bra

Ben og West Wickham

Reiste med familie
Likte: Personale og service og fasiliteter
The hotel is a little tired around the edges and could do with renovation perhaps, but the staff are polite, the location is great and the pool a welcome distraction!
Bodde her 1 natt i april 2024
Svar fra Fin den 22. mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

8/10 – Bra

Lindsey

Reiste med familie og små barn
Likte: Renhold og personale og service
It felt very family oriented.
Bodde her 1 natt i april 2024
Svar fra Fin den 3. mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

10/10 – Utmerket

Harry

Bodde her 1 natt i april 2024
Svar fra Fin den 22. mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

10/10 – Utmerket

kenneth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quaint staff were great
Bodde her 4 netter i april 2024
Svar fra Fin den 26. apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

8/10 – Bra

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Fin den 12. apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

6/10 – Grei

Becky

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Fin Heys den 12. apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

10/10 – Utmerket

Anthony og Reston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 – Grei

Christine

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Returning at 10.30 pm there was no available parking due to an outside booking. Excellent reception staff ,- especially the one who moved her car to provide a space for me. Floors not hoovered, faux leather chair split, paint peeling from ceiling, hairs in bath and on tiles.
Bodde her 1 natt i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bra

Michelle

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Room was ok not as clean as it could be otherwise good stay I would stay again
Bodde her 1 natt i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bra

Andy

Bodde her 1 natt i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bra

Mike

Bodde her 1 natt i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Birthday Weekend away..
The staff were brilliant, they couldn't do enough for us.. we we're on a birthday weekend, reception and dining room staff were brilliant.. Pool and sauna were good. Wouldn't hesitate recommending staying there again.. And Shaftesbury was lovely..
Bodde her 2 netter i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Utmerket

paul

Bodde her 1 natt i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Utmerket

Diana

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
A great find for business trips
Spotless room, v comfortable bed, swimming pool was clean, thoroughly enjoyed my one night stay. I did not eat at the hotel so cannot comment on the food.
Bodde her 1 natt i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Utmerket

Patrick

Bodde her 2 netter i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 – Forferdelig

Aleksandar

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Utmerket

Catherine

Bodde her 1 natt i januar 2024
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great spot staff were proper especially viv who helped me with everything lovely and warm despite cold weather
Bodde her 4 netter i januar 2024

6/10 – Grei

Martin

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Breakfast - shocking
Breakfast took an hour. Run by One person who was happier singing and doing dishes than serving and cooking.... Not Impressed.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Anna

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Margaret

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Excellent venue for family reunion
Excellent faciliities. We enjoyed having the swimming pool. The bedroom and bathroom was comfortable and spotlessly clean. Staff were very helpful, both on Reception and in the breakfast area. The breakfast menu was great . Car parking was sufficient. There was no traffic noise and the grounds were attractive and well kept.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Caleb

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Ben

Likte: Renhold og personale og service
Svar fra Fin den 2. apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 – Grei

Susan

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room was cold and shower delivered cold water only . Staff were friendly and helpful
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Clare stringer

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Festival of lights
Had a great night sleep and enjoyable breakfast. Recommend staying ( very good )
Bodde her 1 natt i november 2023

10/10 – Utmerket

david

Bodde her 2 netter i november 2023

8/10 – Bra

Scott

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

10/10 – Utmerket

Brendan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A decent mid range hotel. The room was clean and comfortable, breakfast was good and the pool is a nice bonus.
Bodde her 1 natt i november 2023

8/10 – Bra

Sara

Bodde her 1 natt i november 2023

8/10 – Bra

Brett

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property is tired and in desperate need of refurbishment. Not a comfortable/pleasing stay
Bodde her 1 natt i november 2023

8/10 – Bra

Neil

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Nice hotel, bit dated
Hotel is very dated, but clean, nice big bedroom, comfy bed, excellent breakfast. Staff were friendly and helpful especially Mandy on the desk who went above and beyond to help us, thankyou
Bodde her 1 natt i oktober 2023

6/10 – Grei

bryn

Likte: Personale og service
WiFi useless very poor signal whoever you tried it. and unsecured network so unable to use for business. Shower not working properly scalding or freezing. No inbetween. Tv hit and miss works sometimes not others. Looks a bit run down from outside. But inside was clean. Evening meal was very good. But full English breakfast was sub standard. I sausage without taste 1 rasher of overcooked bacon 1 mushroom with no taste whatsoever half a small tomato and 2 poached eggs (as requested.)One cooked to solid the other undercooked and slimy. The black pudding was the size of a 50ppeice and tasted like it had been cooked in engine oil. The toast and has browns were great. The coffee was from a multi use machine and was foul. It was so bitter I couldn’t drink it. Saying that the staff I encountered were excellent. Would I stay again? No not at that price.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Malc

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Nicholas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

2/10 – Forferdelig

lee

Bodde her 1 natt i september 2023

8/10 – Bra

Miss

Bodde her 1 natt i september 2023

10/10 – Utmerket

Derek

Likte: Fasiliteter
Clean and comfortable
Bodde her 1 natt i september 2023

10/10 – Utmerket

Alison

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

8/10 – Bra

Emma

Bodde her 1 natt i september 2023

2/10 – Forferdelig

Jacqueline

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Poor
Bar only open 6-9 pm. Dinner only 6.30-8.30!! Slimming world staff parking in one of only 2 blue badge spots. Staff great especially afternoon/ late reception and breakfast servers
Bodde her 3 netter i september 2023

8/10 – Bra

Nicola

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023

6/10 – Grei

T

Forretningsreisende
Likte: Personale og service
Adequate..
Dated rooms, mainly clean but in need of modernising. TV was small and basic, no HD. Shower over bath with curtain.
Bodde her 1 natt i august 2023

6/10 – Grei

Stephanie

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Extremely dated property with very dated facilities. No climate control. No power showers. Limited choice at breakfast.
Bodde her 1 natt i september 2023

6/10 – Grei

Valerie

Bodde her 1 natt i august 2023

6/10 – Grei

Rupert og St Peter Port

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

wayne

Reiste med familie og små barn
Likte: Fasiliteter
breakfast not good on this occasion
Bodde her 1 natt i august 2023