Estimado Sr. Vidgis Eugenie,Muchas gracias por su tiempo y que comparta su experiencia con nosotros.Si desean volver, no duden en ponerse en contacto.Un saludo,

Kjære Rolf, Tusen takk for å dele din erfaring med oss. Jeg beklager å varme at rommet ikke oppfyller dine forventninger. Resepsjonen er vanligvis villig til å endre våre gjester når det er mulig, dessverre noen ganger er det ikke flere rom tilgjengelig. Ikke nøl med å kontakte oss på ditt neste besøk for å sjekke tilgjengeligheten til dobbelt superior-rom, som er større og med balkong. Jeg vil være veldig glad hvis du bestemmer deg for å komme tilbake. Med vennlig hilsen, Irene Rodrigo (Guest Service)

Muchas gracias!! :)

Kjære Erling, tusen takk for de fine ordene. Jeg håper å se deg snart. Med vennlig hilsen, Irene Rodrigo (Guest Service)

Dear Mr. Avneesh,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that you had a good stay and would recommend us.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

Estimado Sr. Pedro Milian,En primer lugar agradecemos su tiempo y sentimos que la experiencia con nosotros no fuera agradable. No tuvimos ninguna nota durante su estancia, estaríamos encantados de ofrecerle una solución porque su comodidad es muy importante para nosotros. Hemos tomado nota de sus comentarios para mejorar nuestras instalaciones y nuestro servicio. Esperamos que nos brinde la oportunidad de atenderlo nuevamente en alguna ocasión futura.Un saludo,Aida Valdés.

Estimado Sr. Mauricio,Agradecemos su tiempo y que comparta su experiencia con nosotros.Sentimos que el baño y el precio no se encontraran a la altura de sus expectativas, queremos informarle que los precios se deben a la ubicación y que el fin de semana del 18 había un festival de música en Sevilla.Estaremos encantados de darle la Bienvenida en otra ocasión.Un saludo,Aida Valdés.

Dear Mr. Ryan,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

Dear Ms. Veronica,Thank you very much for your time and sharing your experience with us.As you mention, we are a few steps from the places of greatest interest and if you have any questions our staff is always willing to help.We are sorry that the cleaning did not meet your expectations, we have taken note to improve our service.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

Dear Ms. Sarah,Thank you very much for your time and sharing your experience with us.It is a pleasure to know that our hotel met your expectations and you had a pleasant stay.On the other hand, we appreciate the mention of our staff who, as indicated, are always willing to help.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

Dear Mr. Raymond,Thank you very much for your time and sharing your experience with us.We are pleased to know that you have been able to enjoy Seville thanks to our facilities and services.As you mention, we are a few steps from the places of greatest interest and if you have any questions our staff is always willing to help.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes....

Dear Ms. Patricia,Thank you very much for your time and sharing your experience with us.We are sorry that the breakfast did not meet your expectations.Regarding the room, for our part, when we asked you about it and you inform us about your discomfort, we offered you a change of room to try to improve your experience.We are sorry to hear that you did not feel welcome and well cared for.We hope you allow us the opportunity to accommodate you again on some future occasion.All the best,Aida Valdes.

Dear Mr. Alan,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your stay did not meet your expectations. We did not have a note during your stay, we would have been happy to offer you a solution because your comfort is very important to us.We are sorry that the room seemed small, for our part all the rooms have the established size for a 2-star Hotel in Spain.We are going to review the operation of the air to improve our facilities and services.Regarding the staff, let's see what could have happened, generally one of our best advantages is our treatment of the public.We hope you allow us the opportunity to accommodate you again in some future occasion..All the best,Aida Valdes

Dear Ms. Teresita,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés

Estimado Sr. Francisco Javier,Muchas gracias por su tiempo y compartir su experiencia con nosotros.Sentimos los inconvenientes que ha tenido durante su estancia, hemos tomado nota para mejorar nuestras instalaciones y servicios además de evitar que vuelva a ocurrir.Si quiere volver, no dude en contactar con nosotros.Un saludo,Aida Valdés.

Dear Ms. Barbara,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your stay did not meet your expectations. We have taken note about your comments to improve our installations and our service.We inform you that apart from the Hotel we also have Suites Murillo, renovated buildings, if you want to return do not hesitate to contact us about them.A greeting,Aida Valdés.

Dear Mr. Hugo,Thank you very much for your time and sharing your experience with us.We are really sorry to hear that your second stay was worse than the first time.We have taken note about your comments to improve our installations and our service.Thank you again very much for your time and patience.All the best.Aida Valdés.

Estimada Sra. Esperanza,Agradecemos que nos eligiera como opción para su viaje y que comparta su experiencia.Estaremos encantados de darle la Bienvenida en otra ocasión.Un saludoAida Valdés.

Dear Ms. PatriciaThank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Looking forward to welcoming you back next time you are in Seville.All the best,Aida Valdés.

Dear Mr./Ms. Pricilla,Thank you very much for your time and sharing your experience with us.Looking forward to welcoming you back next time you are in Seville.All the best.Aida Valdés.

Cara signora Gianni,Apprezziamo che tu ci abbia scelto come opzione per il tuo viaggio e che tu condivida la tua esperienza.Se vuoi ritornare, non esitare a contattarci.Ti auguro il meglio,Aida Valdés.

Dear Mr. IanThank you very much for your time and for sharing your experience.As you mention, we are in a traditional neighborhood with narrow streets but quiet at night. We are sorry that this was an inconvenience for you with your suitcases, once you arrive at the Hotel it is a very nice neighborhood.Now that you explore the streets, if you want to return, do not hesitate to contact us.All the best,Aida Valdés.

Dear Ms. Pamela,Thank you very much for your time and for sharing your experience.It is a pleasure to know that you would recommend the hotel to your friends and we hope they have as good a stay as you.Do not hesitate to contact us if you want to return or if they can come.All the best,Aida Valdés.

Dear Mr. John Christopher,Thank you very much for your time and for sharing your experience.It is a pleasure to know that you have had a pleasant stay with us.As you mention, we are in a great location to get to know the city and with any questions our staff is willing to help you.We will be happy to welcome you again on another occasion.All the best,Aida Valdés.

Dear Mr. Patrick,Thank you very much for your time and for sharing your experience.Our main desire is that our guest have the best possible experience.If you want to come back to Seville, do not hesitate to contact us.Best regards,Aida Valdés.

Dear Mr. Patrick,Thank you very much for your time and sharing your experience with us.Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.

Estimada Sra. Lourdes,Muchas gracias por su tiempo y compartir su experiencia con nosotros.Como usted menciona tanto a la llegada como a la salida tenemos consigna guarda equipaje gratuita.Si quieren volver, no duden en contactar con nosotros.Un saludo,Aida Valdés.

Dear Ms. Kathryn,Thank you very much for letting us be a part of your trip to Seville and for your valuation. We are flattered with your comments regarding your recent stay.We have taken note about your comments to improve our installations and our service. If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.

Dear Ms.Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us.All the best,Aida Valdés.

Dear Ms. Natalie,Thank you very much for your time and sharing your experience with us.As we mentioned we are very looking for the mayors places of interest.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

Dear Ms. Carol,Thank you very much for your time and sharing your experience with us.As you mention, the superior rooms have a private terrace where you can relax.If you want to come back, do not hesitate to contact us.All the best,Aida Valdes.

Dear Ms. Johanna,Thank you very much for your time and sharing your experience with us.We are pleased to hear that our staff was able to assist you with the noise issue in your room.Our reception is available 24 hours to help you even if you need a change of room for any inconvenience anytime.If you want to come back, do not hesitate to contact us.All the best,Aida Valdés.

Estimado Sr. Giovanni,En primer lugar agradecerle el comentario y habernos elegido durante su estancia en Sevilla.Saber que disfrutó de su experiencia nos llena de ilusión y nos anima a seguir trabajando con pasión para nuestros huéspedes.Si quieren volver al Barrio de Santa Cruz y sus serenatas, no duden en contactar con nosotros.Un saludo,Aida Valdés.

Dear Ms. Denise,Thank you very much for your time and sharing your experience with us.Please accept our sincere apologies, We are really sorry to hear that your stay did not reach your expectations. We have taken note about your comments to improve our installations and our service. We hope you allow us the opportunity to accommodate you again in some future occasion.A greeting,Aida Valdés.

Dear Ms. yesenia,Thank you very much for your time and sharing your experience with us.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés

Cher Monsieur. Christian,Nous apprécions que vous nous ayez choisis comme option pour votre voyage et que vous partagiez votre expérience.Comme vous le mentionnez, nous sommes dans un quartier idéal pour découvrir la ville.Nous vous informons que nous avons pris note de votre recommandation concernant la douche.Nous serons heureux de vous accueillir à une autre occasion.Salutations,Aida Valdés.

Estimado Sr. Benjamin,Muchas gracias por su tiempo y por compartir su experiencia con nosotros.Si desean volver, estaremos encantados de darles la bienvenida.Un saludo,Aida Valdés.

Dear Ms. Ashley,Thank you very much for your time and sharing your experience with us.As you mention, we are in a great location to get to know the city and thanks to this location we have a great terrace where you can enjoy the views.We are sorry for the inconvenience with the air, we have taken note and have proceeded to make the change to cold air.If you want to come back, do not hesitate to contact us.All the best,Aida Valdés.

Dear Mr. Niels Erik,Thank you very much for your time and sharing your experience with us.As you mention, under availability we have parking spaces, which must be asked before arrival and whenever we can the bell boy will accompany you.Thank you very much for mentioning the work of our staff.If you want to come back, do not hesitate to contact us.All the bestAida Valdés.

Dear Ms. Yamilet,Thank you very much for your time and sharing your experience with us.We have taken note about your comments to improve our installations and our service.On the other hand, we appreciate your mention of our staff, it is a pleasure to know that we do a good job.Looking forward to welcoming you back next time you are in Seville.Best regards.Aida Valdés.

Sehr geehrte Frau María,Vielen Dank, dass Sie sich die Zeit genommen haben und Ihre Erfahrungen mit uns geteilt haben.Wenn Sie wiederkommen möchten, zögern Sie nicht, uns zu kontaktieren.Alles Gute.Aida Valdés.