Dear Mr. GeirWarm greetings from Hotel Elvira Plaza! We cannot feel more pleased regarding your comments about your experience at our marvelous property. We want to thank you for sharing your feedback with the rest of hotels.com community. We will share it with all our team, that gladly work everyday to provide you the best service possible and accommodate all your wishes.Next time you visit Sevilla, you have your home here. José MederoGeneral Manager

Estimado Sr. AntonioEs un auténtico placer leer comentarios como el suyo. Verdaderamente, todo el equipo de del Hotel dispone cada día todos sus esfuerzos para hacer sentir especial a todos y cada uno de nuestros apreciados huéspedes, que como usted, han depositado su confianza en nosotros para disfrutar de una maravillosa experiencia en la ciudad de Sevilla Transmitiré personalmente a todo el equipo sus comentarios.Espero saludarle en su vuelta al hotel.Gracias José Ángel Reyes Director

Dear Ms EmmaWe want to thank you for visiting us and for taking the time to write this short review about his stay with us.Our team is always ready and very helpful, they are very internalized and it is part of our passion for the client.Regarding the score she gives us, we do not understand what happened, if she had done it we could have helped her.Regarding the check-in time, please note that we request this information so that, if the room is not occupied, you can occupy it before the official check-in time.I apologize for what happened, it was something specific.We remain at your complete disposal for a future visit!All the bestJose Angel ReyesGerente general

Dear Mrs. EstherThank you for taking the time to leave a comment about his stay at the Elvira Plaza Boutique Hotel.It is good to know that you liked the location of the hotel in the center of the city, next to the Cathedral and the Giralda. Also all the staff thanks you for the score you have given.We do everything we can to exceed our guests' expectations with a unique experience and ensure that every detail of their stay is perfect.All our rooms have been recently renovated and yours was precisely with a balcony and views of the famous Doña Elvira square.Regarding the bed, thank you for the comment, it is already solvedThe hotel has 24-hour service and security surveillance serviceOnce again, we appreciate the time you took to share your concerns and we hope you will give us the opportunity to serve you better in the future.Sincerely,Jose Angel ReyesGeneral manager

Dear Mary,We are delighted to see your feedback. Thank you for your compliments about the hotel cleanliness and location. We are looking forward to welcoming you back at Elvira Plaza Hotel Boutique.Regards,

Dear Astrid,Thank you for taking the time to write this review. I can assure you that we value your feedback and your feedback will be utilised to improve our standards and services.We hope to have the pleasure of welcoming you again.Regards,

Dear Johanna,Please accept our most sincere apologies for the issues you have faced during your stay. I have taken your comments to our cleaning department. I hope that you will give us another opportunity to revert your most recent experience. In the interim, I remain at your disposal if I can be of any assistance.Regards,

Estimado Sr. Perich,Agradecemos mucho su comentario y por destacar nuestras instalaciones y el servicio que recibió por parte de nuestro equipo, que se esfuerza cada día por proporcionar el mejor trato a nuestros clientes, cumpliendo con los estándares de calidad del hotel. Fue un placer tenerle con nosotros, y esperamos poder volver a darle la bienvenida pronto en su próximo viaje a la ciudad.Reciba un cordial saludo,

Dear Mr. Paul,We want to thank you for visiting us and for taking the time to write this short review about his stay with us. Thank you for such a high personal score. Our team is always willing and very helpful, they take it very internalized and it is part of our passion for the client.Regarding technical problems, he does not specify it and we do not have any type of record. If you had communicated it, we would have solved it, even changed the room.The price of the hotel, like all others, depends on supply and demand and on the dates that you stayed it was an offer for expedia customers.Regarding breakfast, inform you that we have renewed the breakfast service offering all our clients our buffet breakfast made up of local and kilometer 0 products and made up of natural juices, fresh fruits, artisan pastries, homemade yogurts, cheeses, sausages, delicious cakes . ... fresh coffee . You can choose the hot dish you want from scrambled eggs to bacon or sausages.Once again, we appreciate the time you took to share your concerns and hope that you will give us the opportunity to better serve you in the future.All the bestJose Angel ReyesGerente general

Estimado Sr. RobertoQueremos darle las gracias por habernos visitado y por tomarse el tiempo de escribir esta pequeña reseña sobre su estancia con nosotros. Agradecerle la puntuación tan alta en limpieza, personal y ubicación, si bien es cierto, que estamos al lado de la Giralda, Catedral y Alcazar. Referente al aire acondicionado, solicitarles disculpas , fue algo puntual, que ya está resuelto.Nuestro equipo siempre está dispuesto y es muy servicial, lo llevan muy interiorizado y forma parte de nuestra pasión por el cliente.¡Quedamos a su completa disposición para una futura visita!Un saludoJosé Ángel Reyes General Manager

Dear Mr. Davison,We appreciate the time you have taken to share your experience. We are glad that you enjoyed your stay at our Hotel. On the other hand, we appreciate your suggestions, we will take them into account for future improvements, to continue providing an unbeatable stay. We hope to see you in your next visit to the city.Sincerely,

Dear Ms Burdette,We really appreciate your comment, we are happy to know that you have enjoyed our hotel and its unbeatable location, since we are located in the historic center and in the emblematic Plaza de Doña Elvira. We hope you choose us again on your next visit to Sevilla.Best regards,

Dear Mr. Yin,Thank you very much for your comment, we are glad that your stay in our hotel has been satisfactory, your comment contributes to future guests and to the expedia community, we hope to receive you again in our hotel in the near future.

Dear Mrs. Robbe,We greatly appreciate your comment, we are happy to know that you enjoyed your stay, our staff works every day to provide the best treatment to our guests, and our location in the heart of the historic center means that we are just a few minutes from the main points city tourist.We hope you return to the city soon and choose our hotel again.

Estimada Sra. PamEs un auténtico placer leer comentarios como el suyo. Verdaderamente, todo el equipo del Hotel Elvir a Plaza dispone cada día todos sus esfuerzos para hacer sentir especial a todos y cada uno de nuestros apreciados huéspedes, que como usted, han depositado su confianza en nosotros para disfrutar de una maravillosa experiencia en la ciudad de Sevilla Transmitiré personalmente a todo el equipo sus comentarios.Espero saludarte en su vuelta al hotel.Gracias José Ángel Reyes Director

Estimada Sra. KarmelMuchísimas gracias por el tiempo en compartir su experiencia. Fue un placer conocerle personalmenteMe encargaré de pasar sus comentarios a nuestro departamento de recepción. Nuestro objetivo es dar una atención del 100% en cada minuto de nuestro trabajo para satisfacer todas las necesidades que el cliente necesita.Espero volver a saludarla a su vuelta a Sevilla José Ángel ReyesDirector

Dear Customer,Thank you for telling us about your stay at the Hotel Elvira Plaza We make every effort to exceed all of our guests’ expectations with a unique experience and ensure every detail of your stay is perfect.It is good to hear that the hotel is very well located in the city center next to the Cathedral and Giralda.However, it is clear by your feedback that we did not fully succeed on this occasion.Again, we appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,José Ángel ReyesGeneral Manager

Dear Mr Juan,It is a real pleasure to read comments like yours. Truly, the entire Hotel team makes every effort every day to make each and every one of our valued guests feel special, who, like you, have placed their trust in us to enjoy a wonderful experience in the city of Seville.From now on, we want you to know that you have your home in Seville with us. We will be delighted to receive you and we trust that it will be soon.José MederoManager

Estimada Sra. Fabiane, Muchas gracias por valorar su reciente visita al Hotel en un momento tan especial como el que vivimos. Estamos especialmente contentos de saber que hemos logrado su máxima satisfacción. Será un placer grande volver a recibirle pronto. Atentamente, Guest ExperienceJosé Medero

Dear Ms. Jourda,Thank you for telling us about your stay.We make every effort to exceed all of our guests’ expectations with a unique experience and ensure every detail of your stay is perfect.It is good to hear that the hotel is very well located in the city center next to the Cathedral and Giralda.However, it is clear by your feedback that we did not fully succeed on this occasion.We do not really understand what happened, since during your stay you did not give us any kind of suggestion. If she had, we could have helped her solve it.Again, we appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,José Ángel ReyesGeneral Manager

Dear Ms María del Carmen Warm greetings from Hotel Elvira Boutique ! We cannot feel more pleased regarding your comments about your experience at our marvelous property. We want to thank you for sharing your feedback with the rest of expedia.com community. We will share it with all our team, that gladly work everyday to provide you the best service possible and accommodate all your wishes. Next time you visit Sevilla, you have your home here. José Ángel Reyes General Manager

Dear Mr Sathees, It is a real pleasure to read comments like yours. Truly, the entire hotel team makes every effort every day to make each and every one of our valued guests feel special, who, like you, have placed their trust in us to enjoy a wonderful experience in the city of Madrid. From now on, we want you to know that you have his house in Seville with us. We will be delighted to receive you and we trust that it will be soon. José Ángel Reyes General Manager

Thank you so much for your comments.