Treningsfasiliteter
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Anmeldelser av Mercure Dartford Brands Hatch Hotel & Spa

4 out of 5
Mercure Dartford Brands Hatch Hotel & Spa
Brands Hatch, J3, M25 Dartford, Sevenoaks, England

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 252 av totalt 810 anmeldelser." "
Rangering på 8 − Bra. 292 av totalt 810 anmeldelser." "
Rangering på 6 − Grei. 146 av totalt 810 anmeldelser." "
Rangering på 4 − Dårlig. 69 av totalt 810 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 810 anmeldelser." "

8,2/10

Renhold

7,8/10

Personale og service

8,2/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotel
Fint hotell på landsbygda.

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Ok hotell
Et ok hotell for kortere opphold

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fornøyd
Bra

6/10 – Grei

Laura

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Staff are lovely but there wasn’t anywhere near enough of them. Property needs some TLC
Bodde her 3 netter i april 2024

10/10 – Utmerket

Monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were wonderful. Toby was particularly great, a credit to your company. Thanks!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jenny

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean pleasant hotel. Lovely staff & easy parking.
Bodde her 1 natt i april 2024

8/10 – Bra

Jeffrey

Bodde her 1 natt i april 2024

10/10 – Utmerket

Vicky

Bodde her 2 netter i april 2024

10/10 – Utmerket

alan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient for the racing circuit.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gordon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Having stayed numerous times at this hotel, it is very peaceful with comfy bed and easy parking
Bodde her 1 natt i mars 2024

6/10 – Grei

Kieron

Likte: Renhold, personale og service og fasiliteter
The food was not good. everything else was fine. the gym is open to locals so was rather full but the spa area was nice
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Terrible- do no waste your money
Stayed for a spa break- spa was lovely and staff very friendly. Hotel however was terrible. Rooms are old, falling apart and full of mould. The ceiling above our shower was peeling off, there was mould all around the shower. Mould all around the windows in the bedroom. Carpet was threadbare with patches missing. Afternoon tea was standard, but paid 4 pound for a ‘large’ tea which was half a tiny cup full. I paid for this stay in advance but once we had checked out, the hotel tried to take payment of more than our room cost with a card that was only used to tap to pay for parking. After ringing them they said they had tried taking payment for someone else’s room by mistake and had our card details from when it was tapped… absolutely unacceptable. Would not return and would definitely not recommend
Bodde her 1 natt i februar 2024

8/10 – Bra

kay

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Scott

Forretningsreisende
Likte ikke: Personale og service og romkomfort
Ive had better
Not overly clean, Cold drafty room, not worth the price and someone entered my room in the night even with double lock on door!
Bodde her 1 natt i februar 2024

6/10 – Grei

Amanda

Bodde her 1 natt i februar 2024

8/10 – Bra

Stephen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very close to Brand's Hatch
Perfectly good hotel, interior is a little dated especially in the bar, good nights sleep, breakfast had a good choice. Perfect location if you're off to the race track.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Mark

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel in a run down state, internal room doors all need replacing, bottoms looked like they’d been planed with a chainsaw. Think my room was above the kitchen as I could hear a swing door constantly slamming shut through the evening, this thankfully stopped around 11:30, but started again 5:30ish the next morning. Waiting staff not very attentive at all, evening meals decent enough but breakfast very poor.
Bodde her 2 netter i januar 2024

8/10 – Bra

Frank

Reiste med en gruppe
Likte: Personale og service og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Frank

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Frank

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Moira

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely place definitely coming again
All great thanks
Bodde her 1 natt i januar 2024

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
The staff were really kind, helpful and approachable, especially Louise and Tye in the leasure facility; nothing was too much trouble and when they had to close the pool down they were so appologetic and kept us fully informed about what was happening. However, when we went to the bar in the evening I had finished my drink before my son had actually recieved his due to the service being extremely slow; even though the bar was virtually empty. The winsow seal in our room had perished and there were strong wind during the night; the noise of the wind blowing through the gap was horrendous and woke me up numerous times as well as it making the riom rather cold.
Bodde her 2 netter i desember 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Dear Guest, I apologise that we fell short of your expectations during your stay. The issues you encountered during your stay will be addressed in their entirety. Kind regards

2/10 – Forferdelig

Stuart

Bodde her 1 natt i desember 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Dear Stuart I apologise that we fell short on your expectations during your recent stay which I will address accordingly. Kind regards

8/10 – Bra

Lauren

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stayed over the Christmas period whilst visiting family. Excellent base, so much to do and excellent amenities onsite as well as location wise (Lakeside, Bluewater etc) Staff made a massive effort over Christmas with the kids, it was really touching to see.
Bodde her 3 netter i desember 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Dear Lauren, Thank you so much for taking the time to leave your amazing score.We are hoping to see you soon here again,Have a great day Kind Regards

2/10 – Forferdelig

angela

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not a very nice hotel, couldnt check in until 2 hours after checking time i had 5 rooms booked, rooms not Ready, beds uncomftable, lobby smelt of canabis, and in general the hotel was dirty. Wouldnt recommnend
Bodde her 1 natt i desember 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Dear Angela, Thank You for leaving us your scoring. We are hoping to get better at what we do and get a better score next time. We have goner through improvement in all areas so Hope you will come and visit us again, Have a great day, Kind Regards,

10/10 – Utmerket

James

Bodde her 2 netter i november 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Thank you for your review, we look forward to seeing you again soon.

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quality hotel with good facilities
Bodde her 1 natt i november 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Thank you for your review, we look forward to seeing you again soon.

10/10 – Utmerket

Mark

Bodde her 1 natt i november 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Thank you for your review, we look forward to seeing you again soon.

8/10 – Bra

Gemma

Bodde her 2 netter i november 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Dear Gemma, Thank you so much for taking the time to leave your amazing score.We are hoping to see you soon here again,Have a great day Kind Regards

10/10 – Utmerket

Gordon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Soundproof rooms nice location
Bodde her 1 natt i november 2023
Svar fra Mercure Dartford Brands Hatch Hotel & Spa den 28. nov. 2023
Thank you for sharing your review. See you again soon,

8/10 – Bra

Aaron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Mercure Dartford Brands Hatch Hotel & Spa den 28. nov. 2023
Thank you for your review.

8/10 – Bra

Denny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
First time staying here, we thought it was great. Bed was comfortable. Everything was clean. Would recommend. Only problem is the parking, we arrived on race day and the car park was full. They need to paint lines so cars park properly.
Bodde her 1 natt i november 2023
Svar fra Mercure Dartford Brands Hatch Hotel & Spa den 28. nov. 2023
Thank you for your review, we hope to see you again soon.

10/10 – Utmerket

Fabienne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very relaxing place
Bodde her 1 natt i oktober 2023
Svar fra Mercure Dartford Brands Hatch Hotel & Spa den 28. nov. 2023
Thank you for your review, we look forward to seeing you again soon.

6/10 – Grei

Olivia-Leigh

Bodde her 4 netter i oktober 2023
Svar fra Mercure Dartford Brands Hatch Hotel & Spa den 28. nov. 2023
Thank you for your review, we look forward to seeing you again soon.

10/10 – Utmerket

Gareth

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Mercure Dartford Brands Hatch Hotel & Spa den 28. nov. 2023
Thank you for your review, we hope to see you again soon.

8/10 – Bra

Kathleen

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Mercure Dartford Brands Hatch Hotel & Spa den 28. nov. 2023
Thank you for sharing your review, we look forward to seeing you again soon.

10/10 – Utmerket

Jordan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Mercure Dartford Brands Hatch Hotel & Spa den 28. nov. 2023
Thank you for your review, we look forward to seeing you again soon.

10/10 – Utmerket

stephen

Bodde her 1 natt i september 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Thank you for your review, we look forward to seeing you again soon.

8/10 – Bra

Adrian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel was good service was good
Bodde her 1 natt i september 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Thank you for your review, we look forward to seeing you again soon.

10/10 – Utmerket

Thapelo Benjamin

Bodde her 1 natt i september 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Thank you for your review, we look forward to seeing you again soon.

8/10 – Bra

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice one night stay
Nice hotel. Rooms were very good, staff friendly. Breakfast OK but evening menu uninspiring and indifferent food.
Bodde her 1 natt i september 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Dear Robert, Thank you so much for taking the time to leave your amazing score.We are hoping to see you soon here again,Have a great day Kind Regards

4/10 – Dårlig

Zoe

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i september 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Dear Zoe, Thank You for leaving us your scoring. We are hoping to get bette4r at what we do and get a better score next time. We have goner through improvement in all areas so Hope you will come and visit us again, Have a great day, Kind Regards,

10/10 – Utmerket

irina

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Parking is not free
The hotel is nice and the room is actually very clean the bedsheets are perfect.I didn’t use the Spa services, but another client in the hotel I had the chance to speak with about Spa services, says that is amazing. The only thing I would recommend is to make sure that the free parking advertised is going to be free indeed. I just been fined for parking by Parkingeye Ltd. The staff who did the check in, said it is going to be ok, no need to display a parking customer ticket.
Bodde her 1 natt i august 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Dear Irina, Thank you so much for taking the time to leave your amazing score.We are hoping to see you soon here again,Have a great day Kind Regards

4/10 – Dårlig

edgardo manuel

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NO a/c in the room. Restaurant open, front desk it was fully booked even though it was virtually empty 1 hour before closing time. Reception only had snarky sarcastic remarks to offer when asked about options.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Nicholas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra KS den 9. sep. 2023
Thank you for your review

8/10 – Bra

Adam

Bodde her 1 natt i august 2023
Svar fra Mariana/ Reception team den 16. jan. 2024
Thank you for your review, we look forward to seeing you again soon.

10/10 – Utmerket

Paul

Bodde her 1 natt i august 2023
Svar fra KS den 9. sep. 2023
Thank you for your review, looking forward to see you in future

4/10 – Dårlig

Neil

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Wasted our evenings because of the slow service in the restaurant. Had to report rooms not being serviced on three occasions. No natural daylight in our rooms and very poor lighting. Lots of cobwebs in rooms and bathrooms. Poor management in general.
Bodde her 4 netter i juli 2023

10/10 – Utmerket

S

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great for the Racetrack
Great hotel for a visit to Brands Hatch
Bodde her 1 natt i juli 2023
Svar fra KS den 9. sep. 2023
Thank you for your great review

10/10 – Utmerket

Adam

Bodde her 1 natt i juli 2023
Svar fra KS den 9. sep. 2023
Dear Adam,Thank you for your excellent review.Many thanks