Hoteller nær Seneca Park Zoo

«Great service»

«The water in the shower wouldn't go down and they gave us a plunge to get the water out; it wasn't even them to do it. The toilet had dry blood on it. The bed sheets weren't clean. It was terrible. The staff tried to help but they said that the house cleaning is only there every other day»

«Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too»

«Wonderful will be back »

«I love the hot tub and staff was very friendly. »

«Breakfast was great! Parking was safe! »

«Breakfast was very good! Many options to select from. It is an older building. Accessible shower in bathroom was new . Other work needs to be done. Parking was safe but a little awkward getting into from side street. Staff at front desk was excellent and assisted me with wifi. She also secured an important backpack that my husband had to pick up. »

«Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash.»

«Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return»

«Easy check in, good breakfast, we always stay here for the annual hockey tournament. »

«The Dartmouth House Inn is a wonderful place to stay. The room was spotless and cozy along with the common areas. The bed was ultra comfy and breakfast was included too. Milena and Gary were fantastic, they made you feel right at home. We stood in the Honeye room on the 3rd floor. This room includes off street parking which is a plus in this neighborhood. Rochester has a unique parking rule where vehicles need to be moved to the otherside of the street after a certain time. That said, I do ...

«There was no coffee pot or kitchen ware, house keeping never came »

«I would definitely stay there again.»

«Veldig fint hotell, gode senger, bra wifi, hyggelig personale. Bra tilbud av gratis filmer og serier på TVen. Bassenget var fint, men det hadde vært enda bedre om det hadde vært boblebad i tillegg. Frokost koster ekstra og er kanskje litt mangelfull etter norske standarder.»

«Most definitely enjoy every stay quite relaxing home away from home»

«Comfortable room. Good breakfast. »

«This hotel was horrible. The toilet did not work when we got there. No one came to clean the room. Chairs in the room was broken. This is supposed to be a non smoking hotel yet the floor I was on seem that every room was smoking weed. The front desk was supposed to bring us fresh towels and never showed up. Just a really bad stay for us.»

«I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many ...