Hoteller nær Genesee River's High Falls

«Staff was friendly and helpful. Location was perfect for visiting the Strong Museum. Food at breakfast was good. Food at in house restaurant was good. Beds are very uncomfortable. Bathroom sink did not drain, but fixed quickly once brought to attention of management. Floor in room entrance and bathroom was very dirty upon checkin. Asked for cleaning staff to clean it, but it was not addressed. Pool water was uncomfortably cold to swim in. Therefore unable to use the amenity more than ...

«This was my first experience with any B&B. It was excellent! I do plan on rebooking the next time.»

«After staying in a “unique” or “historic” hotel in Toronto and it not being so nice, I was really hesitant and worried about my stay in Rochester at the lofts. The outside looked worrisome and the houses surrounding the school are not in great shape. But once inside, the room was absolutely incredible. So spacious and a full apartment perfect for a long term stay. Clean, organized, perfect for a stay. Would have been willing to stay longer just not on the itinerary»

«Veldig fint hotell, gode senger, bra wifi, hyggelig personale. Bra tilbud av gratis filmer og serier på TVen. Bassenget var fint, men det hadde vært enda bedre om det hadde vært boblebad i tillegg. Frokost koster ekstra og er kanskje litt mangelfull etter norske standarder.»

«Enjoyed our stay»

«Very cozy place that was a perfect distance to get to downtown Spencerport or some of the other restaurants down Ridge Road. Very clean room with an updated bathroom. It isn't a large room, but it was perfect for what we needed.»

«Lisa at the front desk was very friendly and pleasant to chat/interact with, especially given my arrival at the property around 1:00 AM local time. She was super helpful and exceptionally clear in the instructions provided at check-in. The property itself is brand new, and the rooms are comfortable and well-appointed. My only complaint is that the body soap in the shower dispenser was depleted, and shower water splashed all over the bathroom floor. Plus, hotel parking was slightly limited in the ...

«Excellent»

«Expedia sold me a room that was not available at the hotel the pictures were deceiving and the room was more expensive compared to the room i was given. The hotel did not know what room my expedia reservation was for. Literally had no other option for my handicapped mother. The hotel did give me a room with 2 beds vs the room with 1 bed for a reservation for 3 people. The hotel suggested i contact Expedia and they would support a refund but without notice I didn't have any other last minute ...

«Loved it! Clean. Welcoming ! Will visit again»

«The staff were all very helpful and accommodating. This is a great hotel if you want close access to the university. It has a nice river view and the pantry with fair-priced snacks and laundry are nice amenities if you have children or are staying for several nights.»

«The breakfast was very good. They always had eggs, potatoes and sausage plus some days they had pancakes.»

«This is a lovely property, clean, easy to park and conveniently located next to many dining and shopping options. Our room was spacious and comfortable. Plenty of counter space in the bathroom. It met our needs very well for a one night stop in Rochester but would def stay longer.»

«No chargers for electronics - was shocked. And breakfast has been complimentary for any other hotel I have been in.»

«Very nice but shower floor was slippery»