Thank you for giving us a perfect rating.

Dear Johanna, Thank you so much for your wonderful review, we really appreciate it. :-) Best regards Bella team

Dear guest, Thank you so much for your very nice review :-) Best regards Bella team

We're glad to hear that the check-in process with the code was easy for you and that you found the accommodation clean and comfortable. However, we apologize for the inconvenience caused by the lack of response to your messages and the absence of basic kitchen essentials. Your feedback is important to us, and we'll address these issues to ensure a smoother experience for our guests in the future.

Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience with us.

Thank you for your fantastic 5-star rating! We're delighted to know that you had a wonderful experience. If there's anything specific you enjoyed or if you have any feedback to share, we'd love to hear it. Your satisfaction is our priority!

Thank you for your glowing review! We're thrilled to hear that you found the apartment to be magnificent, luxurious, and comfortable. It's wonderful that the accommodation exceeded your expectations, allowing you to enjoy a nice meal in such a great setting. If there's anything specific you loved or if you have any suggestions for improvement, we'd love to hear more. We hope you had a fantastic stay, and we look forward to welcoming you again in the future!

HI StefaníaWe sincerely apologize if you felt our communication was lacking. We strive to provide the best service possible, and it seems we fell short in this instance. We didn't receive any messages or calls from you, and we regret any inconvenience this may have caused.

Hi Faten,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found the room clean and pleasant. Our team is always here to assist, and we're glad you found our responsiveness helpful. Should you have any further comments or suggestions, feel free to share. We look forward to hosting you again in the future.

We sincerely apologize for the inconvenience you experienced during your recent stay with us. It's disheartening to hear about the issues with the broken WC and the cleanliness of the floors. We understand the importance of a comfortable and clean environment, especially with a crawling baby.Our team is committed to providing excellent service, and we regret that we fell short of your expectations. We appreciate your feedback and will address these concerns with our staff to ensure improvements are made. If there's anything specific you would like us to address or compensate, please let us know.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

Hi Anna,Thank you for your detailed feedback. We're pleased to hear that your stay overall was very pleasant and that you found the disabled-friendly bathroom clean and spacious. We appreciate your understanding regarding the lack of luggage storage on the premises, and we apologize for any inconvenience caused. Your insights into the room amenities and equipment are valuable, and we'll take them into consideration for future improvements.It's great to know that you found the location convenient for exploring the southern coast of Iceland. We hope to have the opportunity to host you again and provide an even better experience.

Hi Ching,Thank you for the 5-star rating! We're delighted to have exceeded your expectations. If there's anything specific you loved about your stay, or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back in the future.

Hi Mark,Thank you for taking the time to rate your experience. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.

Hi Victoriano,Thank you for sharing your experience. We appreciate your feedback regarding the pin access system and the cleaning arrangements. We apologize for any confusion, and we'll work on improving our communication to ensure guests are well-informed about the cleaning process during their stay.We hope that despite this, you had an overall enjoyable stay, and we look forward to the opportunity to host you again in the future.

Hi Chirstian,I'm truly sorry to hear about the inconvenience you faced during check-in regarding the payment process. It's regrettable that the payment link didn't work with any of your credit cards, leading to an extended delay and frustration. We understand the importance of a smooth check-in process and will address this matter promptly to prevent similar issues in the future.We appreciate your feedback about the hotel and nearby amenities. Your experience matters to us, and we'll strive to ensure a better experience should you choose to stay with us again.

HI Marleen,Thank you for your positive feedback! We're thrilled that you found the beds wonderful and the room clean and spacious. It's great to hear that you enjoyed the nearby shops and restaurants, as well as the delicious breakfast at Lilly & Julia's. Apologies for the oversight regarding the lack of sugar and milk in the room; we'll ensure this is addressed to enhance the in-room amenities for our guests.We hope to welcome you back for another enjoyable stay!

Hi Helly,Thank you for taking the time to share your feedback! We're delighted to hear that your check-in experience was seamless and that you found the room to be clean and spacious. It's great to know that you appreciated our convenient location as well.We appreciate your kind recommendation of our establishment for short stays. Also, thank you for highlighting GK bakery next door - we're sure future guests will find this recommendation helpful.We look forward to welcoming you back on your next visit!

Hi Jessica,We stayed here for one night on our Iceland trip. It was nice, clean, comfy. We had a little trouble getting into the lobby front door but we called and they helped us get in. The apartment was large and came with everything we needed. There is a foyer for your boots/shoes which is nice but there wasn't a good place to hang coats. We tried to book it for another night but it wasn't available. We would stay here again!

Thank you for sharing your experience with us, Lauren. I'm delighted to hear that our check-in process suited your needs and that you were able to enjoy some of the local spots for food and drinks. It's always great to explore the area and indulge in some local delicacies like the famous hot dog!We hope to have the pleasure of hosting you again in the future.

Thank you so much for giving us a perfect rating, Philip! We're thrilled to know that you had a wonderful stay with us. If there's anything specific that made your stay special, or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back in the future.

Thank you so much for giving us a perfect rating, Rilana! We're thrilled to know that you had a wonderful stay with us. If there's anything specific that made your stay special, or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back in the future.

Thank you so much for giving us a perfect rating, Rebecca! We're thrilled to know that you had a wonderful stay with us. If there's anything specific that made your stay special, or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back in the future.

Thank you for your feedback, and we appreciate your understanding of our self-check-in system. We're continually working to enhance the guest experience and hope to welcome you back in the future.

Thank you for time sending us a rating.

We appreciate your positive feedback! It's great to hear that you found our accommodations modern and spacious. We hope you had a comfortable and enjoyable stay, and we look forward to welcoming you again in the future.

Thank you for time sending us a rating.

Thank you for your feedback. We're glad you found the apartment comfortable and convenient, and we appreciate your input regarding the bedding. We understand that preferences for bedding can vary, and we'll consider offering a summer-weight option for guests like you in the future. We're pleased to hear that the check-in process was smooth and online. We look forward to hosting you again, and we'll strive to make your stay even more enjoyable next time.

Thank you for informing us about the issues you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Based on the previous emails, the check in instructions was sent on the 06th of July through Expedia. We will inform our housekeeping team regarding the lock of condiments.

It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.

Thank you for giving us a perfect rating

Thank you doe rating your stay with us.

Thank you for your time rating your stay with us. Until next time.

Thank you for your valuable feedback. This is essential for us to improve our service. We hope to be able to host your stay again.

Thank you for giving us a perfect rating.

Thank you for rating your stay with us.

Thank you for your valuable feedback. Until next time.

Hi Jadwiga,It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. Until next time.

Hi Yunfei, Thank you for giving us a perfect rating.

Hi Kanita, It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible. Best regards

I appreciate your positive rating. Until next time.

Thanks for providing us with detailed feedback about our service.

Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Unfortunately, there was some miscommunication because the second to the last message you sent us was not about your canceled flight. But still we strictly follow the cancelation policy.

Thank you for giving us a perfect rating.

Thank you for your feedback. It valuable to us.

Hi Frank, Thank you for your positive feedback. I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.