Hoteller nær Sautee Vineyards

«Breakfast»

«A few factors contributed to this mediocre, yet generous rating. First of all, there is no on-site staff available on Mon-Wed to assist. Second, the property management staff does not return phone calls, even when voice mails were left on their published number. Third, access codes they sent us were wrong. Fourth, consequent to above we were waiting to check in for 20 minutes, never mind that we were at the property 5:30ish PM while check in should be open from 3:00PM. Fifth, the least ...

«Person at office told me how to get to things easier like waterfalls.»

«This is an old property. It was okay for a bed to sleep in. I would not choose to stay here again. Mainly because it’s not in the best condition. Old bed and bathroom door needed replacing. I don’t like to give criticism because a lot of these properties in Helen are struggling. I’m only telling this so you don’t have high expectations. The lady in the office was nice as can be.»

«Thumbs up»

«Jan at the front desk was the first person we encountered and she set the stage for our fabulous 4 day stay. She was attentive, friendly and ever so helpful insuring our stay was as wonderful as we imagined. The spa professionals were skilled and committed to hospitality and excellence. Kaily and Carigan were absolutely outstanding technicians. I HIGHLY recommend the head spa, peptide facial and hydrating body wrap. These will change your life!!! Our bungalow was just across from the chapel. ...

«There was bugs in the room. Both flying gnats coming from all the drains (a lot of them) and also crawling bugs coming out from under the baseboards in the bathroom. Not pleased with the room at all because of all the bugs.»

«Plus: big rooms, suitable for families up to 4, easy parking, walking distance to restaurants downtown, laundry room, good beds, refrigerator, usb chargers, coffee to go at reception. Minus: room needed a rehab, hooks loose / fell down from wall, no change of towels, breakfast below medium standard, impossible to reach reception on email or telephone in advance, expencive, did not accept corporate price.»

«It's a beautiful location, but honestly the Lodge is just one notch above camping in July because the halls and common areas are not air conditioned. Additionally, the continental breakfast was not included and at $17 I would not recommend it. Dotti's in Helen is a wonderful alternative for a nice country breakfast including Cathead biscuits.»

«Breakfast was simple but good. Facility is old and pretty much wore out. Cleanliness was good. Parking was crowded due to small parking places.»