Hoteller i Sauk Rapids

«I couldn’t stay because the location was way further away from my destination…I called right after booking, the manager approved a refund which I never received, I have travel insurance but seems that’s not valid on this cases?»

«Great stay awesome staff clean»

«Good stay great location. Upbeat staff.»

«Clean, helpful staff and nice breakfast»

«Rooms are big and comfortable. Breakfast was delicious. Only disappointment was the pool was so cold. My 4 and 6 year old grandkids couldn’t get in to swim.»

«Staff was unbothered , seemed annoyed we were there . Rooms were dirty , bedding was unwashed . Tub was moldy , towel rack was broken off . People were drinking right outside of our window , we asked to be moved we had just gotten there , and they refused . I would absolutely not stay there again . We were traveling and decided to stay last minute , would not recommend.»

«Good customer service excellent»

«It was brand new and clean»

«Good overall place to stay, breakfast okay, free cookies and fruit was nice, has laundry facilities»

«Staff was not friendly, room was okay.»

«Upon checking in, I was told there was an additional $50 fee as a Justin case damages, but it was gonna be refunded the day I checked out I checked into the room it smelled like mold and mildew, to the front desk about changing the rooms and I was told there was nothing available, and all they gave me was a spray, dresser drawers wer we’re pulled open when I walked in. I shut them and they opened up by themselves. (It might be haunted.) The showerhead sprayed in every direction, even the out ...

«Small room.»

«Clean room. Easy check in and out.»

«Everything was great only issue no elevator to 2nd floor.»

«Super helpful staff, good location»

«Breakfast was good. The couch in the room had a stale cigarette smell even though it was a non smoker room. I asked the front desk employee at 9:00 pm if I could pay the balance with cash when I checked out , she informed that I could not only credit card ?? When I checked out in the morning cash was fine.»

«The lobby had a cool, retro vibe, but the room was just tired. Only one lamp beside the bed & no outlet on the other side of the bed. In fact, it was hard to find a place to recharge everything we wanted to. The bed definitely sagged in the middle, the upholstery on the desk chair was totally shredded, & the bath was very tight. Stale odor in the room & hallway smelled strongly of cleaning product. »

«It was a great stay. All staff, were very helpful. Parking was close, and room was clean.»

«Air conditioning worked and it was a decent place to stay just needed a bed so it was fine.»