Hoteller i Sauk Rapids

«Front desk staff rude and did not tell us anything at all about the room, the stay and extremely slow. Someone else’s garbage left in our room - on the vanity (used oral care). Room was freezing as unit heater was difficult to use. Room keys sometimes work, sometimes don’t. Would not go back.»

«No towels in the pool area. Lights were off and hot tub was chilly. The place seemed a bit sketchy, employee barely talked. Won't be staying again. »

«Initially was put in a room that was not clean, but she promptly put me in another room that was clean»

«Hotel was very clean and staff were super friendly»

«Better than average continental breakfast, everything was fresh and staff was attentive at keeping things stocked. Rooms were clean. Bathroom and shower were clean, but starting to show some aging. Overall it was a good value for the price.»

«Good breakfast option, very clean, staff very helpful and pleasant. Rooms clean and well maintained. Very easy access. Great place to stay»

«Very nice place. Comfy beds very clean host was very responsive »

«Different themes for the rooms is a fun touch »

«Bar/pizza spot was perfect! Amazing staff great selection. Breakfast area in hotel was super small with minimal seating-lots of sports teams so it took along time. Our a/c unit went out in the middle of the night! Super frustrating when we had to leave for a game at 720am. When we checked out at 11 my husband told the front desk and they made a comment that we should have told the when it happened! Very frustrating»

«It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. »

«Definitely pet friendly awesome owner clean room breakfast was great»

«Clean room and common areas. The hot tub was perfect temperature, however the jets did not work. The breakfast was adequate, but not well kept up. »

«Friendly, accommodating staff. »

«Big guy at the front desk was not very friendly, while all other staff we encountered were great. Breakfast was typical microwaved food, but the grandkids always love the waffles.»

«Good customer service excellent»

«The property is clearly in the state being remodeled, which is a good thing. The manager working when I arrived was very helpful and kind; she was very attentive to our needs and wanted to make our stay positive. Once she’s done with the remodel, it will be a very nice establishment while she’s in charge. »

«The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.»