Estimado Fátima.Gracias por escogernos.Lamentamos mucho no haber estado a la altura de sus expectativas, por ello agradecemos enormemente su valoración para mejorar esos procedimientos.Rogamos nos dé otra oportunidad y así poder mostrarle nuestra mejoría al respecto en su próxima visita a Santiago.Un saludo y feliz día.

Dear Paulo.Thank you for choosing us.We are very sorry that we did not live up to your expectations, for this reason we greatly appreciate your review to improve these procedures.Please give us another chance so that we can show you our improvement in this regard on your next visit to Santiago.Thank you for your kind words about our breakfast buffet and our rooms.A greeting and happy day.PALOMA FERREIROGUEST RELATIONS

Dear Matthew.Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We look forward to welcoming you back to NH Collection Santiago in the near future.

Dear Esly.Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Collection Santiago in the near future.

Dear Crysler.Thank you very much for choosing us, your review and your kind words about us, the NH COLLECTION SANTIAGO.We are really happy to hear that we have exceed your expectations.It has been a pleasure to have been your hosts, we hope to see you again on your next visit to Santiago.A greeting and happy day.

Estimado Jose.Gracias por su comentario sobre su reciente estancia con nosotros. Estamos encantados de que haya disfrutado de su experiencia en nuestro hotel. Apreciamos enormemente sus amables palabras, que por supuesto he transmitido al resto del personal. Sus comentarios son la mejor recompensa y motivación para seguir trabajando en ofrecer experiencias extraordinarias. Agradeciendo vez más su valoración, todo el equipo del NH Collection Santiago queda a su entera disposición y espera darle la bienvenida de nuevo muy pronto. Atentamente,Paloma FerreiroGuest Relations

Dear Margarita , I am delighted that you had a memorable stay with us here at NH Collection Santiago. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team, as well as our breakfast, with a daily seasonal selection of the local products of our amazing region, Galicia. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,

Dear Salah. Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Collection Santiago in the near future.Sincerely,Paloma FerreiroGUEST RELATIONS

Dear Eric. Thank you very much for choosing us, your review and your kind words about us, the NH COLLECTION SANTIAGO. It has been a pleasure to have been your hosts, we hope to see you again on your next visit to Santiago and to become your reference hotel in the city. A greeting and happy day. PALOMA FERREIRO GUEST RELATIONS NH Collection Santiago

Dear Luis. Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Collection Santiago in the near future.Sincerely,Paloma Ferreiro

Dear RicardoThank you for choosing NH COLLECTION Santiago.We are very sorry that we did not live up to your expectations, for this reason we greatly appreciate your review to improve these procedures.Please give us another chance so that we can show you our improvement in this regard on your next visit to Santiago.A greeting and happy day.PALOMA FERREIROGUEST RELATIONSNH Collection Santiago

Muchas gracias por su comentario. Un cordial saludo.

Dear Eldas, Thank you for taking your time and sharing your experience on Expedia. Kind regards.

Dear Cajsa, Thank you for taking your time and sharing your experience on Expedia.com.It’s great to hear you enjoyed your stay with us and that the room was comfortable and to your liking.Hope to see you soon.Kind regards

Dear Angel, Thank you for taking your time and sharing your experience on Expedia.comKind regards

Dear Penny, Thank you for taking your time and sharing your experience.It’s great to hear you enjoyed your stay with us.We are very pleased to know that you like our location, we are just 700 square meters away from the historic center and the cathedral.Our Hotel is situated just outside of the old town, it enabled us to both walk to the center in 10 minutes and drive out to the surrounding areas very easily.We hope to be able to welcome you again sometime in the future.kind regards.Guest relations.

Estimado Wolfgang, Muchas gracias por su tiempo dedicado a valorar el hotel. Esperamos que regrese muy pronto.Un cordial saludo.

Dear Markus, Thank you for sharing your experience at NH Collection Santiago.We are so sorry for this incidence. As we can see, there has been a lack of communication between maintenance and housekeeping. We have taken note of your comment in order to improve this and avoid future mistakes. Once again, let me share our deeply apologies. Hope you can give us a new opportunity in a near future. We are so sure we can achieve your expectations. Do not hesitate to directly contact us in that case. Yours sincerely

Dear Anatoly,Thank you for sharing your experience at NH Collection Santiago. We are so happy to see we have achieved your expectations!Hope we can welcome you back in a near future.Yours sincerely,

Estimado cliente, Gracias por compartir su experiencia en NH Collection Santiago. Nos alegra comprobar que ha podido disfrutar de su estancia con nosotros. Así mismo, tomamos nota de sus comentarios con el fin de seguir mejorando nuestros servicios.Esperamos poder darles la bienvenida nuevamente en un futuro próximo.Atentamente,

Dear Samuel, Thank you for sharing your experience at NH Collection Santiago. We are delighted you have enjoyed your stay with us thanks to our fantastic breakfast buffet and our facilites. Hope we can welcome you back in a near future.Best regards,

Estimada Linda, Gracias por compartir su estancia en NH Collection Santiago. Estamos encantados de ver que hemos conseguido alcanzar sus expectativas y que ha disfrutado de su estancia con nosotros. Esperamos poder recibirles en un futuro próximo.Atentamente,

Dear Rosemarie, Thank you for sharing your experience at NH Collection Santiago.We are sorry we could not reach your expectations, even you enjoyed our restaurant and breakfast service.Hope we can welcome you back in a near future. We are sure you will enjoy it!Yours faithfully,

Dear Andreas, Thank you for sharing your experience at NH Collection Santiago.We are happy to see you have enjoyed your stay with us thanks to our breakfast buffet as well as our staff service. However, we take note on your comments to improve our facilities and service. We appreciate them, as they are helpfull to keep improving day a day. Hope we can welcome you back in a near future.Yours faithfully,

Dear Andrew, Thank you for sharing your experience at NH Collection Santiago. We are happy to see you have enjoyed your stay with us. Hope we can welcome you back in a near future. Best regards,

Dear Kimberly, Thank you for sharing your experience at NH Collection Santiago. We are so happy to see you have enjoyed your stay with us thanks to our team as well as our fantastic breakfast buffet. We have shared your words with the team, we really appreciate them. Hope we can welcome you back in a near future. Best regards,

Dear Mrs, Mary, Thank you for sharing your experience at NH Collection Santiago. We are delighted to see you have enjoyed your stay with us. As you have said, we are so close to the city centre and offer two pool (one outdoor and one indoor) to enjoy free time as well. Hope we can welcome you back in a near future. Yours faithfully,

Dear Mrs, Mary, Thank you for sharing your experience at NH Collection Santiago. We are delighted to see you have enjoyed your stay with us. Hope we can welcome you back in a near future. Yours faithfully,