Inngang

Anmeldelser av Hotel AJ Gran Alacant

4 out of 5
Hotel AJ Gran Alacant
Av de Finlandia , Urb Gran Alacant, 15, Santa Pola, Alicante

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 275 av totalt 402 anmeldelser." "
Rangering på 8 − Bra. 106 av totalt 402 anmeldelser." "
Rangering på 6 − Grei. 14 av totalt 402 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 402 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 402 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ole Andreas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Quality dept den 1. feb. 2024
Dear Ole Andreas,How great is to know about your satisfaction!!! Thank you so much for your trust choosing us and for sharing your value.We hope to see you soon here. Enjoy a nice day!! Warm regards,Quality dept.AJ Gran Alacant

8/10 – Bra

Roy Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En godnatts søvn.
Alltid fint å overnatte her.
Bodde her 1 natt i desember 2023
Svar fra Quality dept den 16. jan. 2024
Dear Roy Morten,Thank you very much for your trust and kind words. It's very motivating for us!! We hope to see you again soon. Warm regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Øyvind

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nær sjøen
Bodde her 1 natt i november 2023
Svar fra Quality dept den 30. nov. 2023
Dear Oyvind,It's very motivating for us to see a value of your experience with us so fine. Thank you so much!! We hope to see you again with us soon.Have a nice day. Warm regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Knut Olvar

Bodde her 1 natt i oktober 2023
Svar fra Quality dept den 13. nov. 2023
Dear Knut,Thank you so much for this motivating 10!!!We are happy to know about your satisfaction. Please, come back very soon!!Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Roy Morten

Bodde her 1 natt i september 2023
Svar fra Quality dept den 22. sep. 2023
Dear Roy,Thank you so much for your motivating value of your stay!!! it's wonderful.... you are very kind.We are glad to know about your satisfaction and we hope to see you here very soon.Enjoy a superb weekend. Kind regards,Quality dept.AJ Gran Alacant

8/10 – Bra

Astrid E B

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023
Svar fra Quality dept den 24. aug. 2023
Thank you so much Astrid for your good value of your stay with us.We hope to see you soon again.Have a nice day. Kind regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Turid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell
Vi hadde et flott opphold, god og varierende frokost, rent og ryddig over alt, hyggelig personal, godt lydisolert rom, rolig bassengområde, aircondition som virket, alt var topp, kan anbefales, vi kommer nok tilbake.
Bodde her 6 netter i juni 2023
Svar fra Quality dept den 26. juni 2023
Dear Turid,Thank you so much for this motivating and kind comment. We are glad to know that you liked breaksfast, room and, of course, the service offered by our staff. It's our best value.Please, come back soon. it's fantastic to meet a great guest like you!!Enjoy a nice summer. Warm regards,Quality deptAJ Hoteles

10/10 – Utmerket

Jan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good👍
Bodde her 1 natt i juni 2023
Svar fra Quality dept den 12. juni 2023
Thank you Han for this excelent value of your experience with us!It has been a pleasure to us to have in our hotel an excelent guest like you.We hope to see you again very soon.Enjoy a nice summer. Warm regards,Quality dept.AJ Hoteles

10/10 – Utmerket

Arve

Bodde her 1 natt i mai 2023
Svar fra Quality dept den 12. juni 2023
Dear arve,Thank you so much for your trus in AJ Gran Alacant during your stay in Santa Pola and, of course, for this fantastic value of your experience.We are very happy to know that you enjoyed it.We hope to see you soon here. Warm regards,Quality dept.AJ Hoteles

10/10 – Utmerket

Roy Morten

Bodde her 1 natt i april 2023
Svar fra Quality dept den 12. juni 2023
Dear Roy,Thank you so much for your excelent and motivating value of your experience in our hotel! we are very happy to know that you have enjoyed it... please, return very soon.Warm regards,Quality dept.AJ Hoteles

10/10 – Utmerket

Harald

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt supert. Sevice fra Staff og gode rom. Topp beliggenhet.
Bodde her 4 netter i april 2023
Svar fra Quality dept den 12. juni 2023
Dear Harald,Thank you so much for this fantastic and motivating value of your experience with us!! you are very kind...Please, come back soon.Kind regards,Quality dept.AJ Hoteles

10/10 – Utmerket

Bjoern

Bodde her 1 natt i februar 2023

8/10 – Bra

Ole Thorstein

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2022

8/10 – Bra

Joan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2022

10/10 – Utmerket

Veronika

Bodde her 1 natt i oktober 2022

8/10 – Bra

Randi

Bodde her 4 netter i september 2022

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022

8/10 – Bra

Jonathan Hjorth

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 6 netter i august 2022

10/10 – Utmerket

Christianne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022

10/10 – Utmerket

Christianne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2022

10/10 – Utmerket

Bernt

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
12 av 10
Fantastisk fint og ryddig hotell
Bodde her 7 netter i juli 2022

10/10 – Utmerket

Stefan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super
Bodde her 1 natt i juni 2022

8/10 – Bra

Torstein Faye

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2022

10/10 – Utmerket

Tore

Bodde her 1 natt i mai 2022

10/10 – Utmerket

Erik

Bodde her 1 natt i mai 2022

10/10 – Utmerket

Randi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt perfekt
Terningkast 12
Bodde her 4 netter i mai 2022

10/10 – Utmerket

Randi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk
Tidlig innsjekk, juniorsuitene er like stor som en leilighet. Fin beliggenhet og kort kjøretur til stranden hvis man har bil.
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Sigrid Fossheim

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2022

10/10 – Utmerket

Egil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nytt hotell med international standard
Veldig bra hotell versus pris. Gratis parkering på eiendommen, også innendørs. Gran Alacant er ikke verdens midtpunkt, men nærme nok for de som tar en stopp i nærheten av Alicante og/eller flyplassen.
Bodde her 1 natt i mars 2022

10/10 – Utmerket

Geir Anders

Bodde her 1 natt i mars 2022

8/10 – Bra

Hans Alfred

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nytt bra hotell med gode senger
Nytt fint hotell. Hyggelig personell både i resepsjonen og matsal. Påpekning å bordene var fint, men bestikket var for barn. Små gafler, kniver ok men skjeer var teskjeer. Vanskelig å spise cornflakes med teskje. Frokost var bufe med begrenset utvalg.
Bodde her 7 netter i januar 2022

10/10 – Utmerket

Yngve

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Praktisk og moderne
Fint, moderne hotell med nær beliggenhet til flyplassen.
Bodde her 1 natt i november 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt ok, hilsen Bergenser
Enkelt og greit hotel, små rom men bra. Fint basseng på taket med solstoler. Frokost med greit utvalg. Liten bar i resepsjonen, men ellers ingenting annet å by på og greit for ett kort opphold.
Bodde her 3 netter i juni 2021

10/10 – Utmerket

Marcelo

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
E X C E L E N T E
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Philip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Die Unterkunft ist super ruhig und sehr sauber. Die Zimmer sind wunderbar ausgestattet und das Bad lässt nicht zu wünschen übrig. Das Frühstück war reichhaltig und sehr lecker. Ein Highlight war der Pool auf dem Dach, der sehr schön und sauber war. Wir würden definitiv wiederkommen!
Bodde her 1 natt i mai 2024
Svar fra Quality dept den 20. mai 2024
Dear Philip, Thank you very much for your beautiful and motivating words. You are very kind!!Nothing makes us happier than knowing the satisfaction of our guests. Please come back soon. We look forward to seeing you with open arms...Warm regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Helen

Likte: Overnattingsstedets bygg og tilstand
I had to book as a last minute emergency when my friends flight from another country was cancelled and I needed somewhere near Alicante airport. I booked online and paid a great price. The hotel is super clean and lovely staff and welcome.Highly recommended!!
Bodde her 1 natt i mai 2024
Svar fra Quality dept den 15. mai 2024
Dear Helen,We are glad to know that you have enjoyed your stay with us. Thank you so much for sharing it!! and, of course, for recommending us... Nothing makes us happier!We hope that your friends were finally able to travel and meet you again to enjoy a few happy days together.Please, come back soon. Kind regards,Quality dept.AJ Gran Alacant

6/10 – Grei

Sarah

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Leider ist das Hotel nicht besonders gut gedämmt. Daher bekommt man sehr viel von den Nachbarn und der Straße mit. Jedoch ist es, gerade wenn man sehr spät in Alicante landet, eine sehr gute und schnell erreichbare Unterkunft. Mehr als eine Nacht würde ich jedoch nicht enpfehlen. Bedauerlicherweise war unsere Tür defekt (die Tür konnte nicht geschlossen werden)jedoch wurde dies nur entschuldigt. Ein Rabatt oder ein anderes Zimmer wurde uns nicht angeboten. Trotzdem war das Hotel sehr sauber. Zudem verfügt es über eine Tiefgarage, welche man für einen kleinen Betrag nach buchen kann.
Bodde her 1 natt i mai 2024
Svar fra Quality dept den 15. mai 2024
Dear Sarah,First of all, thank you very much for your trust in our hotel choosing us during your stay in Santa Pola.We are delighted to hear that you thought the cleanliness of the hotel was correct because this point is very important to us. We regret, however, that you were unable to get enough rest because of the noise. We'll find out why your door couldn't be fixed. We always offer a change of room in the event of a breakdown, but if it was not done, we assure you that it was due to the unavailability of rooms due to the hotel being with high occupancy. In any case, we apologize for the inconvenience and we hope to be lucky enough to see you again with us soon. Receive a warm greeting,Quality departmentAJ Gran Alacant

8/10 – Bra

Nosakhare Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic
Bodde her 2 netter i mai 2024
Svar fra Quality dept den 15. mai 2024
Dear Nosakhare,Thank you so much for this good value of your stay in AJ Gran Alacant.We hope to see you soon!! Enjoy a nice day.Warm regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Tracy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed after arriving late on a flight, ideal location
Bodde her 1 natt i april 2024
Svar fra Quality dept den 2. mai 2024
Dear Tracy,What an excellent and motivating score... Thank you very much, from the bottom of our heart!Nothing makes us happier than knowing that our guests have enjoyed a beautiful stay in this, their home in Santa Pola.We hope you will come back to visit us soon. We look forward to seeing you!Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Ann

Bodde her 4 netter i april 2024
Svar fra Quality dept den 15. mai 2024
How nice and motivating is your value of your experience with us... THANK YOU SO MUCH ANN!!! You are very kind.We are looking forward to see you soon.Warm regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

paul

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good dining
Bodde her 7 netter i mars 2024
Svar fra Quality dept den 2. apr. 2024
Dear Paul,What a joy to hear that you enjoyed your experience at our hotel! Thank you very much for your excellent review, which encourages us to continue working hard. We shared his words with our food & beverage department.Please come back soon. We look forward to seeing you.Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Johannes

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 3 netter i mars 2024
Svar fra Quality dept den 25. mars 2024
Dear Johannes,Thank you so much for this excelent value of your experience with us... you are very kind!!We hope to see you soon again.Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

10/10 – Utmerket

Helen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super comfortable bed. Excellent stay in junior suite
Bodde her 1 natt i mars 2024
Svar fra Quality dept den 21. mars 2024
Dear Helen,Thank you so much for this motivating value of your stay with us!! you are very kind...We are glad to know that you enjoyed a confortable experience in AJ Gran Alacant and we would love to receive you again and we hope it will be soon!Thank you again and receive our warmest regards,Quality dept.AJ Gran Alacant

8/10 – Bra

Simon

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient for Alicante Airport by car. Pleasant stay. Great breakfast.
Bodde her 1 natt i mars 2024
Svar fra Quality dept den 12. mars 2024
Dear Simon,What a joy to know your satisfaction... Thank you so much for sharing it!! And of course, for trusting us during your visit to this beautiful town. Hopefully we'll see you here again soon.Kind regards,Quality dept.AJ Gran Alacant

8/10 – Bra

Glenn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Modern hotel. Friendly and profesional staff. A bit basic for a 4 star hotel but well placed for the shops and bars of Gran Alacant and I would stay there again.
Bodde her 3 netter i mars 2024
Svar fra Quality dept den 12. mars 2024
Thank you, Glenn, for your trust and good value of your stay with us. What motivates us the most is that you liked the service offered by our staff. You are very kind to mention it!Please, come back very soon and don't hesitate to contact us if you need anything else.Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

8/10 – Bra

Elisabeth

Likte: Renhold og overnattingsstedets bygg og tilstand
Et fint hotel til prisen med moderne, rene værelser og stor altan. En del støj fra vejen…men bestemt et hotel der kan anbefales.
Bodde her 1 natt i mars 2024
Svar fra Quality dept den 12. mars 2024
Dear Elisabeth,Thank you very much for your support in recommending our establishment to other travellers. You are very kind!We look forward to seeing you again soon with us.Warm regards,Quality dept.AJ Gran Alacant

8/10 – Bra

Mohammad

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is a perfect place if you have a car to travel around within 10-20 minutes, receptionists not as professionals as must be according to my previous visited in the same hotel, just a little smile will change the world. Thank you to AJ hotel and the team
Bodde her 2 netter i mars 2024
Svar fra Quality dept den 6. mars 2024
Dear Mohammad,We are very happy to hear that you generally enjoyed your stay with us. We regret that this time there was some things for improvement. Of course, we take good note of this and assure you that we will work to ensure that it does not happen again. For us, our guests come first and we are grateful that you have trusted us twice. Please visit us again soon. We will be happy to welcome you with open arms. And in Santa Pola and its surroundings there are many beautiful places to discover!Thank you very much for your trust and kindness. Receive our warmest greetings,Quality dept.AJ Gran Alacant

2/10 – Forferdelig

Dej

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
BEWARE: The good: There are supermarkets and dining places nearby standard rooms and decent sized balcony The bad: There was hair in the shower from the past occupant. Hotel room was very low hygiene. Paid for breakfast for one day and it was cold, they do not bother to refresh food after some time. Though there is a toaster there We were provided false promises about the facilities that were available. It was always difficult to get a straight forward answer from them Was not treated with respect regarding queries; perhaps because i am of colour. It is not welcoming. Tried to send a complaints email and it was blatantly ignored. Prior to my stay there were no communication issues. This hotel takes no accountability. Conclusion: Bad hygiene, poor communication and dismissive approach. I will not be staying here again. (from the UK)
Svar fra Quality dept den 7. mars 2024
Good morning Mr. Dej,We regret that your stay at our hotel has not been to your liking and we take note of your suggestions to analyze and establish the appropriate improvement actions for future occasions.Unfortunately, we are not able to meet all the demands of our guests. In your case, you asked us from the beginning to offer you free wine, flowers, breakfasts or dinners because it was the birthday (the week before the stay) of one of you and, respecting the protocol that we have established for the birthdays of our guests (always during the stay), we could not meet your request, but we offered you complimentary chocolates accompanying the wine, which you dismissed when you knew the price of it. Nothing makes us happier than celebrating our guests' big day by offering them a complimentary gift, but, out of deference to the rest, we must respect the same conditions for everyone.We remain at your disposal to clarify any questions or comments you may have.Thank you very much for your time and best regards,Quality dept.AJ Gran Alacant

8/10 – Bra

Gunnlaugur M.

Bodde her 1 natt i februar 2024
Svar fra Quality dept den 21. mars 2024
Thank you Gunnlaugur M. for your trust and good value of your stay in AJ Gran Alacant.Please, come back soon! Kind regards,Quality dept.AJ Gran Aalacant