Hoteller i Santa María

«Everything was perfect »

«I couldn’t recommend it, and I wouldn’t do it again. We stay approximately 40–60 nights in hotels each year, and this stay was far below par. The staff showed no empathy and came across as arrogant. Overall, the level of service was poor. There was very little attentiveness, and the waiting times were long for everything — absolutely everything. Because of this experience, we couldn’t recommend this hotel to anyone. Spending time by the pool was problematic, as the music was so loud it felt ...

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«Service ok, men husk at man må være litt “på” for at servitørene skal se deg. Noen ganger er de veldig på og oppmerksomme, andre ganger må man spørre selv om man kan bestille eller oppsøke dem selv. Noen ganger glemmer de ut bestillingen din. Husk at det automatisk er en «service charge» (som er frivillig), men at det i tillegg er en linje for «propina»/tips på regningen. »

«Would NOT recommend!! Look elsewhere for accommodations in Colombia Pros- beautiful ocean side property with 2 pools. Lunch was good had fresh fruits and fresh juices that were good. Also locations was close to the airport so that was convenient. Drinks were good and strong. Cons Property is outdated with thin walls. No hot water on the first night. Staff does not speak English. I encountered maybe 5 people who spoke English fluently. Very frustrating that more staff aren’t trained to ...

«Excellent location, spacious rooms and helpful staff»

«Alt var fint ved hotellet. Veldig god frokost med stort utvalg. Eneste negative var at rommet ikke hadde balkong. Det burde hatt det til den prisen. »

«Our stay at Palacio del Agua in Cartagena was superior in every way. From the moment we arrived, the experience felt personal, warm, and truly boutique. The hotel itself is beautiful — elegant design, intimate atmosphere, and perfectly located for enjoying Cartagena. The service was exceptional, and Bryan in particular made the stay unforgettable. Every need was met before we even had to ask. Attentive, professional, and genuinely caring — exactly what you hope for in a boutique hotel ...

«The pools were amazing. And the people working was nice. We choose the simplest rooms and they were okay. Darker than the pictures and everything was cement. »

«The staff is so incredibly nice, friendly and helpful. The English in Cartagena is limited amongst locals, but that is no problem with broken Spanish worlds, English and gesticulations. Hotel is located in the newest part of Cartagena which is cheaper than old town, and a bit more quiet. Breakfast which is included, hardly any hotels have this service left, is also good. I would love to come back here again some time.»

«Muy buena mi estancia, el hotel súper limpio y el personal muy amable»