Strandhoteller i Santa Cruz

«This is not a house to stay in for a vacation. While there was parking out front, WiFi, AC, and hot water, and the living room is spacious, the kitchen and main bathroom were in disrepair and not clean. The bedroom and bed smelled of mold and mildew. We had to ask for towels and were given two worn, stained towels for a one week stay. No washing machine, despite stating there was one. But even worse was the noise; the adjoining house had 3 small dogs that barked nonstop from 6 am until 10 pm, ...

«The hotel is right next to a major road. The actual rooms and hotel look nothing like the pictures. We were told our reservation wasn’t confirmed when we first got there and that a room wasn’t ready for check in. I tried to cancel the stay and kindly requested a refund from the hotel since we decided to change to a different hotel. They denied the refund. The night there was terrible. There was no hot water and absolutely no hotel staff besides the unfriendly housekeeper. -Nunca intentamos ...

«No hot water for.shower. No coffee until 8. Great room with a wonderful view.»

«La habitación que nos dieron estaba junto a la cocina, la alberca, el comedor… el lugar más ruidoso que pudieron encontrar, en mi reservación decía que entraba a las 2pm pero no los dejaron entrar hasta que fueran las 3pm, sin estacionamiento.. a las 6:45am pusieron música súper fuerte.. el lugar más caro, la habitación más pequeña y con un ruido tan fuerte que fue la peor opción para descansar. La atención de la recepción buena.»

«La espera al llegar a check un tanto incomoda. La propiedad es buena pero ya presenta deterioro en cosas como: puertas, cancel de baño, y muebles sanitarios. Aunque la alberca es limpia tal vez por la temporada invernal no pudimos hacer uso de la misma por no contar con agua caliente»