Hoteller i Sand Springs

«There was something sticky on the phone which got all over my ear. It was very disturbing. I went to the front desk to report it and was treated very rudely. Basically, the person said they could refund my room and go elsewhere. Since I had just driven nine hours to get there, I wasn’t about to do that. I went to take a shower to clean myself from the phone situation, all I had was scolding HOT water. I will never stay here again!!»

«Room was nice but needed some repairs. Microwave and television not working correctly. I will stay again. Overall, no complaints. »

«Yes»

«I was greatly impressed with this property. The staff was awesome and had all needed amenities. Only drawbacks was a dirty room ac filter and a bathroom drain plug that didn’t work. Was still a very pleasant one night stay. Many thanks to all! »

«The hotel had a strong unpleasant odor as soon as I walked in, and the elevator was no better. It immediately made me question the overall cleanliness of the place. The rooms are noticeably outdated and run down. On the positive side, I didn't see any bugs and the bedding appeared clean — so there's that, at least.»

«We have stayed there a couple of times now and both times have been great experiences. Very clean and comfortable beds. »

«Room was clean and really nice! A/c worked great! Staff was really nice and helpful! Great place!»

«Hotel was fine. Went up there for a softball tournament. Got rained out and cancelled. Tried to get the hotel to refund my second night because I literally had to go back home. They refunded many people's but not mine even with the help of Expedia »

«Awesome in every aspect »

«Super clean remodeled rooms.»

«Facility was very clean. Rooms were very nice.»

«This hotel has offered airport shuttle in the past, but no longer does. I've stayed at this location several times in there past and it was always nice and clean. Now, not so much. The hallways were nasty and the room smelled bad. The rink sprayed clean, but the smell was awful. The area of town no longer seems very safe. Had I been traveling alone I would have left immediately. The only reason I stayed was because my husband was with me and we had to be at the airport at 5am and it was ...

«Close parking, dependably clean rooms...every time »

«We only stayed one night but our stay was very enjoyable. Hotel is clean & has good amenities. Front desk staff made us aware of ongoing construction and asked if if we'd like to put on a higher floor to avoid the noise. Area around hotel is nice, lots of shopping, dining, options and it's within walking distance of the Hard Rock Hotel/Casino »

«👍»

«Hotel in desperate need of repairs and serious customer service training for staff. Booked two rooms for stay but ended up only have one room with a functioning toilet, took staff over 27 hours and three very rude conversations, to address issue, after one use toilet non functioning for the remainder of a six days stay, email sent to gm and NO CONTACT WAS RECEIVED TO RESOLVE ISSUE. Breakfast is the same every morning an elevator is out of service(burning rubber smell and jolted ride on one that ...

«Racistas»

«The staff was fine but the pool and spa were not working and when we walked by to get to our room, we could see the nasty water sitting there. We went out to breakfast as the food did not look eatable. The sausage was gray in color and the eggs looked like they were sitting in water. I didn’t look any further. The room was clean but old and dated. The switch cover didn’t properly fit in the wall exposing the area behind it. The shower was cold, water didn’t get hot.»