Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 402 av totalt 1955 anmeldelser." "
10 – Utmerket
402
Rangering på 8 − Bra. 390 av totalt 1955 anmeldelser." "
8 – Bra
390
Rangering på 6 − Grei. 346 av totalt 1955 anmeldelser." "
6 – Grei
346
Rangering på 4 − Dårlig. 329 av totalt 1955 anmeldelser." "
4 – Dårlig
329
Rangering på 2 − Forferdelig. 488 av totalt 1955 anmeldelser." "
2 – Forferdelig
488
6,0/10
Renhold
6,6/10
Personale og service
5,4/10
Fasiliteter
5,4/10
Overnattingsstedets bygg og tilstand
5,8/10
Miljøvennlige løsninger
Anmeldelser
6/10 – Grei
Grethe
19. okt. 2022
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Grethe
Bodde her 1 natt i oktober 2022
6/10 – Grei
Verifisert reisende
26. jan. 2022
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Verifisert reisende
Bodde her 1 natt i januar 2022
2/10 – Forferdelig
Faafetai
Reiste med familie og små barn
27. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I guess the term “you get what you pay for” really suits this place.
Faafetai
Bodde her 1 natt i mai 2024
2/10 – Forferdelig
America
Reiste med partner
26. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo olía a viejo su aspecto de los muebles vuelos en mal estado oxidado el mal olor en el cuarto
America
Bodde her 1 natt i mai 2024
6/10 – Grei
Constantine
Reiste med familie
26. mai 2024
Property needs remodeling.
Constantine
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Lisa og Walnut Creek
26. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Even though they don’t clean the rooms quite as frequently as you’d like the front desk staff is pretty amazing
Lisa
Bodde her 1 natt i mai 2024
2/10 – Forferdelig
Randy
25. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very old looking and run down rooms dirty
Randy
Bodde her 1 natt i mai 2024
6/10 – Grei
Martha
Forretningsreisende, Reiste med familie
25. mai 2024
Likte: Renhold
Likte ikke: Personale og service
Loved that they provide free shuttle to the San Francisco airport. Customer service not so good, the coffee maker was broken, when I went to front desk to ask for assistance, they weren't helpful, they just said there is no maintenance available, and it was only 4 pm. Also the door of the bathroom was broken.
Martha
Bodde her 1 natt i mai 2024
6/10 – Grei
Ion
25. mai 2024
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Convenient location in the vicinity of SFO and enough away from 101 highway to have a decent sleep. The rooms appears to be poorly maintained, quite ugly and I did killed a cockroach during my stay. Clean bed and towels. Bathroom works properly. Price not so bad by comparison with other hotels nearby. Airport shuttle is very convenient. Book it if you can stand the ugliness of the rooms.
Ion
Bodde her 1 natt i mai 2024
4/10 – Dårlig
Patricia
Reiste med familie
24. mai 2024
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Very old
Patricia
Bodde her 1 natt i mai 2024
Svar fra Travelodge by Wyndham den 25. mai 2024
Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations due to the age of our facilities.We understand the importance of providing modern and well-maintained accommodations for our guests. Please know that we are constantly working on improvements to enhance our guests' experience.
4/10 – Dårlig
Genaro
24. mai 2024
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good price, friendly staff, shuttle to the airport but …Cockroaches…
Genaro
Bodde her 1 natt i mai 2024
Svar fra Travelodge by Wyndham den 25. mai 2024
Thank you for your feedback. While we're pleased to hear that you found our pricing, staff, and shuttle service satisfactory, we are deeply sorry about the issue with cockroaches. This is unacceptable and not in line with our standards.We have immediately addressed this concern with our pest control team to ensure it is resolved. Your comfort and satisfaction are our top priorities, and we regret that we did not meet them during your stay.
2/10 – Forferdelig
Phuong
24. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Phuong
Bodde her 13 netter i mai 2024
6/10 – Grei
Edward
23. mai 2024
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The rooms are OK, but nothing special. They were clean but badly in need of refurbishment. I don't mind too much as I was looking for a cheap and convenient short stay, but some mind not be happy.
Edward
Bodde her 1 natt i mai 2024
Svar fra Travelodge by Wyndham den 25. mai 2024
Thank you for taking the time to share your thoughts about your recent stay with us. We're pleased to hear that you found our rooms clean and our location convenient.However, we apologize that the overall condition of the room did not meet your expectations. We are continuously working to update and improve our facilities to provide a more comfortable experience for our guests.
6/10 – Grei
Christine
22. mai 2024
Likte ikke: Overnattingsstedets bygg og tilstand
Very poor lighting and limited outlets for CPAP machine
Christine
Bodde her 1 natt i mai 2024
Svar fra Travelodge by Wyndham den 25. mai 2024
Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the lighting and the limited number of outlets in your room. We understand how important these amenities are for our guests' comfort, especially for those who rely on a CPAP machine.Your comments have been shared with our maintenance team, and we will work on improving these aspects to better accommodate our guests' needs. If you have any further suggestions or require specific arrangements for your next stay, please do not hesitate to contact us directly.We hope to have the opportunity to welcome you back and provide a more comfortable experience.
8/10 – Bra
cristina
22. mai 2024
Price is good
cristina
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 25. mai 2024
Thank you for taking the time to leave a review. We’re glad to hear that you found our pricing to be good value. Your feedback is important to us, and we appreciate your positive rating.If there is anything specific we can do to make your next stay even better and earn that fifth star, please let us know. We look forward to welcoming you back soon.
4/10 – Dårlig
Rolanda
22. mai 2024
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible customer service
Rolanda
Bodde her 2 netter i mai 2024
Svar fra Travelodge den 25. mai 2024
Thank you for your feedback. We deeply regret that your experience with our customer service did not meet your expectations. Providing excellent service is our priority, and it’s disappointing to hear that we fell short during your stay.
6/10 – Grei
Crystal
Reiste med familie
22. mai 2024
Likte: Renhold
Likte ikke: Personale og service
Front Desk lady in mornings was quite rude , watched her scream at a customer about their parking.
Crystal
Bodde her 3 netter i mai 2024
Svar fra Travelodge den 25. mai 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had with our front desk staff. This is not reflective of the high standards of service we strive to provide to all our guests.We take such matters seriously and will address this issue with the staff member involved. Your comfort and satisfaction are our top priorities, and we regret that this incident impacted your stay.
2/10 – Forferdelig
Wendolyn
Reiste med familie og små barn
21. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me and my child have never felt so unsafe & disgusted with a hotel before !!! I traveled from San Diego and booked for 5 night stay. The rooms door lock was BROKEN, vents were falling , tv buttons and control buttons did not work , the shower knob was broken and unfortunately me and my daughter had to shower with cold water !! I emailed the manager of this Travelodge and still have no reply . I need to get ahold of corporate for a refund. I am very unsatisfied !!
Wendolyn
Svar fra Travelodge den 24. mai 2024
Thank you for taking the time to share your experience, and we deeply apologize for the issues you encountered during your stay. We understand how upsetting and inconvenient these problems were, especially when traveling with your child.We want to assure you that we take your concerns very seriously. Our team has reached out to you via email to address the situation and discuss the next steps. We are committed to making things right and ensuring that such issues do not happen again.Please check your email for our message. Additionally, we are working with our corporate office to address your request for a refund and will keep you updated on the progress.Once again, we sincerely apologize for the inconvenience and distress caused. We hope to have the opportunity to restore your faith in our hotel.
4/10 – Dårlig
Khalid
Reiste med familie
21. mai 2024
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They have 5 buildings in this Motel, mostly single floor, one is 2 storey. Yes, its a Motel, not a hotel. Our room.415 had broken restroom door, WC was problematic, one buld was fused. No microwave,no fridge. Staff is rude and not helping.
Khalid
Bodde her 2 netter i mai 2024
Svar fra Travelodge den 21. mai 2024
Thank you for sharing your feedback. We apologize for the issues you encountered during your stay and are sorry to hear that your experience did not meet your expectations.Room Maintenance: We regret that the restroom door, WC, and lighting were not in proper working order. Our maintenance team has been notified and is addressing these issues promptly.Amenities: We apologize for the lack of a microwave and fridge in your room. We do offer rooms equipped with these amenities, and we encourage guests to specify their preferences when booking.Staff Conduct: We take your comments about our staff seriously. We strive to provide excellent service and will be conducting additional training to ensure all guests receive the courteous and helpful service they deserve.We appreciate your feedback as it helps us improve.
8/10 – Bra
Steven
17. mai 2024
Likte: Renhold og personale og service
Bathroom was gnarly
Steven
Bodde her 2 netter i mai 2024
Svar fra Travelodge by Wyndham den 25. mai 2024
Thank you for your feedback. We sincerely apologize for the condition of the bathroom during your stay. This is not the standard of cleanliness we aim to provide, and we are addressing this issue with our housekeeping team to ensure it does not happen again.
2/10 – Forferdelig
NEHA
16. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Terrible maintenance
NEHA
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 20. mai 2024
We apologize for the maintenance issues you encountered. Your feedback is valuable, and we're working to address these issues promptly. Thank you for bringing it to our attention.
2/10 – Forferdelig
Lawrence og San Francisco is
Reiste med en gruppe
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I wish i could have stayed
Lawrence
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 20. mai 2024
Thank you for taking the time to share your feedback with us, despite not being able to stay with us. We're truly sorry that your plans didn't work out as intended, and we understand how disappointing it must have been for you.
4/10 – Dårlig
Rende
14. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bedsheet old and looks dirty. Some lights is not functional or switch is not working properly.
Rende
Bodde her 3 netter i mai 2024
Svar fra Travelodge den 20. mai 2024
Thank you for bringing these issues to our attention. We sincerely apologize for the condition of the bedsheets and the problems with the lighting in your room. This does not meet our standards, and we are addressing these concerns with our housekeeping and maintenance teams immediately.
10/10 – Utmerket
Liz
13. mai 2024
Liz
Bodde her 2 netter i mai 2024
Svar fra Travelodge den 20. mai 2024
Wow! Thank you so much for your glowing review and for awarding us a perfect 5 out of 5 stars! We're absolutely delighted that you had such a fantastic experience during your stay with us.It's incredibly rewarding to know that our efforts to provide excellent service and accommodations have paid off, and we couldn't be happier to hear that you enjoyed every aspect of your time with us.Your kind words mean the world to us, and we truly appreciate you taking the time to share your positive experience. We'll be sure to pass on your compliments to our team, who work tirelessly to ensure that every guest feels valued and cared for.We hope to have the pleasure of welcoming you back to our hotel again soon for another exceptional stay.
10/10 – Utmerket
Jim
Reiste med familie
12. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Value
Super clean room and easy access
Jim
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 13. mai 2024
Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you found our hotel to be a great value and that you enjoyed a super clean room with easy access. Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
4/10 – Dårlig
rothana
Forretningsreisende
11. mai 2024
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Front desk was nice. My room was clean when I first arrived. But room cleaning service is non existent. If you want your room to be clean, you will need to notify the front desk. I asked the front desk to have my room clean in 3 separate ocassion. They said they will do it but they never did. For 6 nights, I showered with old towels and ran out of toilet paper. The room smells bad (like there's mold/meldew somewhere). Airport shuttle is slow. They said shittle run every 45 minutes but it reality it is 1 hour and 15 minutes. This place is not a hotel to stay for tourism because transportation is limited unless you are using Uber/Lyft. Final thoughts: I would not stay at this place again.
rothana
Bodde her 6 netter i mai 2024
Svar fra Travelodge den 13. mai 2024
Thank you for taking the time to share your feedback with us. We apologize for the issues you experienced during your stay. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.We apologize for any inconvenience caused by the lack of room cleaning service and the delay in the airport shuttle. Your comments have been shared with our housekeeping and shuttle teams to address these issues and ensure that they are resolved promptly. Additionally, we will review our shuttle schedule to ensure accuracy and efficiency for our guests.We understand your frustration with the limitations of our transportation options and apologize for any inconvenience this caused during your stay. Your feedback is important to us, and we will use it to make improvements to our services and amenities.We apologize for any discomfort or inconvenience you experienced during your stay, and we appreciate your feedback. Thank you for bringing these issues to our attention.
8/10 – Bra
Antonie
11. mai 2024
Likte: Renhold og personale og service
Antonie
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 13. mai 2024
Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience overall. If there's anything specific you enjoyed during your stay or any areas where you think we could improve to make it a 5-star experience next time, we'd love to hear your feedback. We appreciate your business and hope to welcome you back again soon!
6/10 – Grei
Gin
Reiste med en gruppe
11. mai 2024
Likte: Personale og service
Good size room, but dated. The room doesn't feel clean lack of maintenance.
Gin
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 13. mai 2024
Thank you for sharing your feedback with us. We appreciate your comments regarding the size of the room. However, we apologize for any inconvenience caused by the dated appearance and lack of cleanliness and maintenance. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.Your feedback is valuable to us, and we will address these issues with our housekeeping and maintenance teams to ensure that all of our rooms meet the highest standards of cleanliness and comfort. We are committed to making improvements based on your comments and hope to have the opportunity to welcome you back in the future to experience the positive changes we will implement. We appreciate your feedback.
2/10 – Forferdelig
Gurminder
Reiste med familie
10. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Waste of money. I didn’t even end up staying one night. Looks run down and dangerous
Gurminder
Bodde her 3 netter i mai 2024
Svar fra Travelodge den 13. mai 2024
We're sorry to hear about your experience and that you did not feel comfortable staying at our hotel. We strive to provide a safe and welcoming environment for all our guests, and it's disappointing to hear that we fell short during your visit. Your feedback is important to us, and we will take your comments into consideration as we continue to make improvements to our property. We appreciate your feedback.
8/10 – Bra
Tele
10. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to locate n straight forward
Tele
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 13. mai 2024
We're glad to hear that you found our hotel easy to locate and straightforward! Thank you for taking the time to share your positive feedback. We strive to make our guests' experiences as seamless as possible, from the moment they arrive until they depart. If there's anything else we can do to enhance your stay in the future, please let us know. We look forward to welcoming you back soon!
2/10 – Forferdelig
Ernie
Forretningsreisende
9. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
hotel smelled like someone died, place was dirty, bugs in the bed.
Ernie
Bodde her 2 netter i mai 2024
Svar fra Travelodge den 9. mai 2024
We are deeply sorry to hear about your negative experience during your stay. Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet your expectations in this regard. Please rest assured that we take your feedback seriously and will take immediate action to address the cleanliness issues you have highlighted. We have also notified our pest control team to investigate and resolve any pest concerns. Your comfort and satisfaction are important to us, and we would like to extend our sincerest apologies for the inconvenience you experienced.
2/10 – Forferdelig
Bret-Lee og Seq Ntl Park
9. mai 2024
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Convenient Location, Property is quite old. Room phone didn’t work , AC didn’t work.
Bret-Lee
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 9. mai 2024
We appreciate your feedback regarding your recent stay with us. We're glad to hear that you found our location convenient. However, we apologize for the issues you encountered with the room phone and AC. Providing a comfortable and functional stay is important to us, and we regret that we fell short of your expectations in this regard. Please know that we take your comments seriously and will address these issues promptly to ensure a better experience for our future guests.
6/10 – Grei
Jeffrey
9. mai 2024
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Jeffrey
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 13. mai 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. We take all guest feedback seriously and will use your comments to improve our services. We apologize for any inconvenience you may have experienced during your stay.
4/10 – Dårlig
Richard
8. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Phone did not work
Richard
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 9. mai 2024
We apologize for the inconvenience you experienced with the phone during your stay. Your feedback is valuable to us, and we're sorry for any inconvenience this may have caused. Please know that we take these issues seriously, and we will work to ensure that such problems are promptly addressed to improve the experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
8/10 – Bra
Vineet
7. mai 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Above average ,satisfactory
Vineet
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 9. mai 2024
Thank you for taking the time to share your feedback with us! We're glad to hear that you found your stay above average and satisfactory. Your satisfaction is our priority, and we're committed to continuously improving to meet and exceed your expectations. We look forward to welcoming you back for another great stay in the future!
8/10 – Bra
Cleofe de la
Reiste med partner, Forretningsreisende
7. mai 2024
No microwave , coffee maker not working
Cleofe de la
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 9. mai 2024
We apologize for the inconvenience you experienced during your stay. Please know that we do offer microwaves in our suites, and we're sorry if this information was not communicated effectively. Additionally, we regret the issue with the coffee maker and assure you that we are addressing this with our team to ensure it's promptly resolved. We appreciate your feedback.
2/10 – Forferdelig
Marianna
7. mai 2024
Marianna
Bodde her 1 natt i april 2024
4/10 – Dårlig
Ardel og San Mateo
Forretningsreisende, Reiste med familie og små barn
7. mai 2024
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
No towels in room, no place to sit besides the bed.
Ardel
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 7. mai 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay regarding the lack of towels in your room and limited seating options.Providing a comfortable and convenient experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we will address these issues with our housekeeping and management teams to ensure that similar incidents do not occur in the future.Your feedback is valuable to us as we strive to continually improve our services and facilities. If there is anything else you would like to share or if there is anything we can do to make it up to you, please do not hesitate to let us know.
6/10 – Grei
JOE
Reiste med partner
6. mai 2024
Likte: Personale og service
the property is good and i like it
JOE
Bodde her 2 netter i mai 2024
Svar fra Travelodge den 7. mai 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay and found our property to your liking.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your time with us. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you have for us to make your next visit even better, please don't hesitate to let us know.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.
2/10 – Forferdelig
Lorena
6. mai 2024
Likte ikke: Renhold
La gente de resección es muy grosera cuando uno no habla inglés
Lorena
Bodde her 3 netter i mai 2024
Svar fra Travelodge den 7. mai 2024
Gracias por compartir tus comentarios con nosotros. Nos preocupa profundamente conocer su experiencia con nuestro personal de recepción.Acepte nuestras más sinceras disculpas por cualquier mala educación o incomodidad que haya experimentado debido a la barrera del idioma. Brindar un excelente servicio a todos nuestros huéspedes, independientemente del idioma que hablen, es una prioridad para nosotros y lamentamos cualquier caso en el que esto no se haya cumplido. Abordaremos este asunto con nuestro equipo de inmediato y brindaremos capacitación adicional para garantizar que todos los huéspedes se sientan bienvenidos y valorados.Sus comentarios son invaluables para nosotros mientras nos esforzamos por mejorar nuestros servicios, y esperamos que considere brindarnos otra oportunidad para brindarle el servicio excepcional que se merece.
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Roaches broken door frames chipped paint just nasty, run down, unkept and gross! And the staff were beyond rude!!
Maximus
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 7. mai 2024
We deeply apologize for the unpleasant experience you encountered during your recent stay with us. Your feedback regarding the condition of our property and the behavior of our staff is extremely concerning and not reflective of the standards we aim to uphold.We take cleanliness and maintenance very seriously, and we are actively addressing the issues you mentioned with our housekeeping and maintenance teams to ensure that they are promptly resolved. Additionally, we will be providing additional training to our staff to ensure that all guests are treated with the utmost respect and professionalism.Your feedback is invaluable to us as it helps us identify areas for improvement, and we are committed to taking the necessary steps to prevent similar issues from occurring in the future.We sincerely apologize for any inconvenience or discomfort this may have caused you.
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s budget but they advertise things they don’t have
They have a coffee machine and sugar etc but no stirer for the sugar, I asked at reception but they said they don’t have them
The remote for the tv didn’t work
I went to ask reception about the pay movies and I was told she couldn’t help me she checked in for rooms but other than that couldn’t help and there wa none else on shift
Mandy
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 7. mai 2024
Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for any inconveniences you experienced during your time with us.We understand the importance of accurate advertising and regret any discrepancies between what was advertised and what was provided during your stay. Your concerns regarding the coffee amenities and the functionality of the TV remote have been duly noted, and we will address these issues promptly to ensure a more seamless experience for our guests in the future.We apologize for any frustration caused by the lack of assistance from our reception staff regarding pay movies. We will use your feedback as a training opportunity to ensure that our team members are knowledgeable and able to assist guests with all inquiries and requests.Your feedback is invaluable to us, and we appreciate the opportunity to improve our services based on your experience.
6/10 – Grei
Anibal
6. mai 2024
Likte: Personale og service
Anibal
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 7. mai 2024
Thank you for sharing your feedback with us. We appreciate your honesty and value your input.We're glad to hear that you found aspects of your stay satisfactory, but we also acknowledge that there may have been areas where we could have improved to make your experience even better.If there are any specific details or suggestions you would like to share with us regarding your stay, we would greatly appreciate it as it would help us identify areas for enhancement.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that exceeds your expectations.
2/10 – Forferdelig
Lorena
5. mai 2024
Likte ikke: Renhold og personale og service
Las personas que están en el lobby son muy grosero con la gente que no habla español y en la limpiada nos quedamos 8 días ni una vez llegaron a limpiar
Lorena
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 7. mai 2024
Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos sinceramente los desafíos que enfrentó durante su estadía.En primer lugar, ofrecemos nuestras disculpas por cualquier mala educación encontrada por parte de nuestro personal. Brindar un servicio excepcional a todos nuestros huéspedes, independientemente del idioma que hablen, es de suma importancia para nosotros. Abordaremos este asunto con nuestro equipo para asegurarnos de que cada huésped se sienta bienvenido y respetado.Además, le pedimos disculpas por el descuido en la limpieza de su habitación durante su estadía de 8 días. Esto no cumple con nuestros estándares de servicio y le agradecemos que nos lo informe. Tenga la seguridad de que revisaremos nuestros procedimientos de limpieza y nos comunicaremos con nuestro equipo de limpieza para evitar este tipo de descuidos en el futuro.Sus comentarios son invaluables para nosotros y estamos comprometidos a realizar las mejoras necesarias para mejorar la experiencia de todos nuestros huéspedes.
2/10 – Forferdelig
Arin
Reiste med familie
5. mai 2024
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We didn’t stay at the property. We tried two rooms and they were both filled with mold and very humid. The bathroom was dirty and beds were like sleeping on springs. It was unsafe for someone with health concerns, the people at the front desk accommodated us and we found another hotel nearby that was cleaner and safer.
Arin
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 7. mai 2024
Thank you for taking the time to share your experience, although we regret to learn that it was not a positive one. We sincerely apologize for the inconvenience and disappointment you encountered during your attempted stay at our property.Your feedback regarding the mold, humidity, cleanliness, and comfort of the rooms is deeply concerning to us, as we strive to provide all our guests with a comfortable and enjoyable stay. Please rest assured that we take your comments seriously and will address these issues promptly with our housekeeping and maintenance teams to prevent similar occurrences in the future.The safety and well-being of our guests are of utmost importance to us, and we understand the gravity of your health concerns. We are grateful that our front desk staff were able to assist you in finding alternative accommodations nearby.We truly regret that we were unable to meet your expectations on this occasion.
6/10 – Grei
rudy
Reiste med familie og små barn, Reiste med familie
4. mai 2024
The room was a non smoking room but still had a strong lingering odor of tobacco, the bathroom door was a pocket door (sliding door) that would not close all the way and id it did it was really hard to slide open. Parking is a nightmare and the matress was uncomfortable.
rudy
Bodde her 1 natt i mai 2024
Svar fra Travelodge den 7. mai 2024
Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your time at our hotel.We take guest comfort and satisfaction very seriously, and it's disappointing to learn that we fell short of your expectations. Rest assured, we have taken note of your concerns and will address them promptly to ensure that future guests do not encounter similar issues.Regarding the lingering odor of tobacco in your room, we apologize for any discomfort this may have caused. We have implemented additional measures to ensure that all of our non-smoking rooms are thoroughly cleaned and deodorized to eliminate any residual odors.We are also sorry to hear about the issue with the bathroom door and the discomfort of the mattress. Your feedback is invaluable, and we will work diligently to rectify these issues to enhance the overall guest experience.Furthermore, we understand the frustration with parking, and we are actively exploring ways to improve this aspect of our service.We appreciate you bringing these matters to our attention.
8/10 – Bra
Antonio og HIALEAH
Reiste med familie
2. mai 2024
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
cerca aeropuerto y servicios publicos como bus
Antonio
Bodde her 1 natt i april 2024
Svar fra Travelodge den 7. mai 2024
Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que encontró nuestro hotel convenientemente ubicado cerca del aeropuerto y de los servicios de transporte público.En Travelodge Airport North, nos esforzamos por brindarles a nuestros huéspedes una estadía cómoda y conveniente, y es maravilloso saber que nuestra ubicación satisfizo sus necesidades. Apreciamos mucho sus comentarios y esperamos tener el placer de darle la bienvenida nuevamente en su próxima visita a San Francisco.
8/10 – Bra
Antonio og HIALEAH
Reiste med en gruppe
2. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
economic but good
Antonio
Svar fra Travelodge den 6. mai 2024
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay overall and appreciate your rating of 4/5.We're delighted that you found our hotel to be to your satisfaction and that you enjoyed your experience with us. Your kind words about our facilities and amenities mean a lot to us, and we're glad that you had a comfortable stay.We take all feedback seriously, as it helps us continue to improve and provide the best possible experience for our guests. If there's anything specific you feel we could do to make your next stay even better, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back to [Hotel Name] in the near future. If there's anything we can assist you with in the meantime, please feel free to reach out.